10 THINGS TO ASK YOUR SELF STORAGE FACILITY  

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Not all Self Storage facilities are made equal… And, unfortunately, that means that you can sometimes have an experience that leaves a bad taste in your mouth. But fear not: we here at StoreLocal Self Storage Narre Warren want what’s best for you, and that’s why we’ve come up with a list of 10 questions to ask before choosing your Self Storage facility.

  1. How close is the Self Storage facility to my home?

You don’t want to drive halfway across the state to access stored fishing rods for a weekend fishing trip! Make sure that the Self Storage facility you choose is close to home and easily accessible.

  1. How much will it cost me?

Perhaps the most important question of them all! The cost will ultimately depend on what size and kind of storage unit you need, and for how long you’re planning to rent it. Don’t be scared to ask the team at StoreLocal Self Storage Narre Warren for some basic quotes and options available. Can they offer you a special rate, for example?

  1. How safe is the facility?

Often, treasured items such as art and collectables are stored in Self Storage units. However, even mundane items can be valuable to someone. And the last thing you want is for a criminal’s grubby paws to sort through your stuff! So make sure that the Self Storage facility you choose is safe. What is their access control like? Do you have a personalised access code, or does everybody get the same one? Are there security cameras? Is the perimeter fenced? What kind of locks can be used to secure containers? What is their security record like – have there been issues before? How safe is the general area? Compile a list of questions and make sure the facility answers them.

  1. Does the facility have the Self Storage option that I need?

It might sound obvious, but it’s important to check with your chosen Self Storage facility whether they have the kinds of units that you need. Do you need a climate-controlled unit to store fragile items in? Are you looking for a band-practise space? Or perhaps a storage space for the stock your small business creates? Or maybe you’d like to store a car or some kind of vehicle? Check that the option you need is available.

  1. How clean is the Self Storage facility?

It’s inevitable that some dust, dirt and the occasional critter will get into a Self Storage unit, no matter how carefully you prepare and pack. But ask yourself (or rather, the facility team): how does the Self Storage facility deal with, say, rat infestations? Do they make use of pest-control services on a regular basis? Are the premises generally neat and clean? Are there signs of neglect, such as damaged, dirty units and broken flooring? What can the facility practically do to help you keep your items clean and undamaged?

  1. What are the access hours?

Depending on what you’re storing, you might want to access it at odd hours. (Don’t worry, we won’t ask.) Make sure what the facilities’ access hours are, and whether there’s an easy way to access your facility in case of an emergency. Some facilities do offer 24-hour access (we do), but this can cost extra (we don’t). Check!

  1. How easily accessible is your Self Storage unit?

You might need to carry heavy items to and from your unit, or perhaps you need wheelchair access – double check to make sure how easily accessible your unit is. Will you need lift access if you’re not on the first floor – and is there a lift available? Or do you have to climb the stairs? Are there people available to help you carry/move heavy items, or must you bring your own help along? Are the aisles wide enough to accommodate a moving truck?

  1. How do I pay?

Paying your bill should be easy and convenient, so check whether they have online bill payment, or automatic payment. Also make sure that you understand the terms of the lease agreement – and check how flexible it is, and how easily you cancel it if you have to move out with little notice

  1. Does the Self Storage facility offer storage insurance?

Many storage facilities require that you have proof of insurance coverage, while some offer actual storage insurance on-site. Check your options – and the facilities’ requirements – to make sure that you have what you need. Just remember, if it is worth storing, then it is worth insuring.

  1. What are the storage facilities’ rules?

Of course there will be rules – so make sure that you know what they are, and question any that seem strange or that you do not understand. At StoreLocal Self Storage Narre Warren our requirements are clear and simple.

We hope to have answered some questions, and guided you towards a happy storage experience at StoreLocal Self Storage Narre Warren, but if you do have any more questions, then please do not hesitate to give us a call.