Shaking Things Up: StoreLocal’s Fresh Take on Self Storage
thaStoreLocal: Australia’s Industry Leaders In Storage Innovation
The landscape of the self storage industry is rapidly evolving, and at StoreLocal, we’re dedicated to staying at the forefront. We are committed to enhance the customer experience through the integration of innovative technology to offer convenient, user-friendly solutions. This dedication to innovation recently earned us the “Excellence in Innovation” award at the 2023 Self Storage Association of Australasia (SSAA) Conference and Awards, an achievement we are exceptionally proud of.
Our Customer Journey Philosophy
In Australia, we’re aiming to make the StoreLocal name synonymous with innovation. Our approach is not to merely fit in – but to set new standards. For example the self-service kiosks in our locations and our user-friendly app are transforming how customers interact with self storage. Whether it’s booking a unit, requesting assistance, or managing an account, we’ve streamlined the process to be as straightforward and accessible as possible, available 24/7.
Simplifying Through Technology
Our mission is straightforward: to simplify the storage process for our customers. As a result, our app is designed for ease of use, enabling customers to choose their unit, move in, and manage payments effortlessly from their smartphone. Similarly, our kiosks offer a seamless experience, with a large 42″ touchscreen for bookings and payments, and the option for video chat support from our team.
Celebrating Innovation and Looking Forward
Mark Greig, our COO, was thrilled to have accepted the SSAA award on behalf of StoreLocal. This accolade is more than recognition; it’s an endorsement of our approach to transforming the self storage industry. In collaboration with our dedicated team and partners at R6 Digital, we’re not only achieving our objectives but also pushing the boundaries of what’s possible in self storage.
Interested in experiencing our innovative solutions firsthand? Contact one of our facilities, explore our app, or get in touch with us directly. At StoreLocal, we’re committed to ensuring that your storage experience is smooth and effortless.
