1743139057
very easy process very happy
1736808315
Very kind, and helpful when having a hard situation. Thank you
1734749773
easy to book, great price, amazing customer service
1730362962
Aisake is the best, exceptional customer service from him at StoreLocal Airlie Beach, they are a awesome company and i recommend them!
1720755424
Evans was so good at doing her job customer service is 100. Percent
1720420678
Yvette from customer service is very helpful and easy to deal with. She has sent the new form to me whilst on the ph. Very good and helpful. 👌
1720164600
Great staff to talk to - no stress good communication and instruction
1720064264
This is the second time that I have used StoreLocal and have found them to be very good, I have mostly dealt with Tony who has been most helpful. I would definitely use them again.
1719280854
Very good storage unit safe clean and very secure and very helpfull and customer care personnel Ivat was a very helpful and caring worker who went above and Beyond for me very pleased would recommend Store Local to anyone
1719181206
We came back!! Because Harry is the best
1746412949
Plenty space. Very easy to set up every online.
1743393763
Really easy process, did it online. Access to the facilities were great! Very secure and happy with Store local overall. Would highly recommend.
1743392021
Easy to get in and out of.
1738729141
TOP OFF THE LINE!!! SERVICE💯!!!
1737763519
Excellent service DEL. Totally happy with service.
1737529214
Del is an awesome site manager. Has helped me so much!!!
1737509219
Thank you for all your help! From what app to download to walking me through how to use it! Thank you very much! Would highly recommend.
1736570893
Very easy to set up and have access to the storage facility within minutes of setting up your account. Easy and multiple access to the facility as well, and very secure.
1736462561
Del from StoreLocal customer support was a great help! He helped me gain access to my storage unit when I was having trouble. He explained to be how to access storage unit when out of range which was a great help and now I have easy access to my storage unit without any troubles! Del you deserve a pay rise and I thank you for all your help :)
1735968209
Rang these guys was able to see a unit within 10mins. Stayed on the phone through the entire process , downloaded the app, paid my fee and I used it straight away! That’s exactly how a business should be run!!! I was renting a unit x2.5 the price elsewhere moved into this place and then upgraded to a larger unit and it was still cheaper than other storage space. I moved my stuff in and I swear I could still have a party with the left over space! P.s the convenience of this place—awesome 👍
1745296515
Easy and quick to set up a unit. The App makes the whole experience fantastic 👏
1744175824
Very happy, came in handy right when I needed more space
1740543358
Very helpful and took the time to talk me through the renting process over the phone 10/10 would recommend
1739926771
Great company to deal with and very helpful.
1732409615
Easy to reach, clean and secure
1731398175
Del took charge personally to ensure a painless transition to securing storage at the Bunbury facility. Close to Australind and convenient app entry and exit, ensuring ease of access and sharing capability. Would highly recommend StoreLocal to others, keep up the great work Del, much appreciated...
1730214802
I have been with storelocal for three and a half years and I would like to Express my appreciation for the outstanding service s provided by storelocal. I find the fees to be Extremely well priced and well affordable. Security within the complex is well managed and is within the medium to high security level category , which I’m am highly appreciative of . Staff are always very polite And courteous and always there to assist with storage, Facility, or payment issues Which one must be appreciative of?. I find storelocal to be of great assistance with my storage issues and also find storelocal to conduct their services at a high professional level .
1729412092
Clean, well maintained, good security, good value for money
1729403481
Easy to work with great prices, different size lockers for all needs. 10/10 would use again
1729394223
Excellent service
1743736256
Having had a good experience with Store Local for 2 years I highly recommend them for your storage needs.
1729828399
Very happy with the storage facilities. Convenient and always easy to access when required.
1729391572
Happy with site, always kept clean
1696839548
Easy access. Very clean unit.
1672987139
Joel is a great asset for Store Local. He was helpful at all times. The storage was perfect for our needs and we felt confident in the security of our items.
1650798022
Very happy with dealing with store local Busselton Easy access and felt confident in the security of our gear. Definitely recommend them.
1649135758
Wonderful Service, very clean and secure premises. Joel and Claire great to deal with..
1639575818
Great service. Lovely staff. Excellent facilities.
1635999066
I’d like to say a huge thank you personally to Jo for her outstanding customer service! She was extremely helpful and accommodating! All communications I had with Store local Busselton were friendly and professional. The units are clean, tidy and secure. We’re very happy with the service we received over the past 8 months. Thanks guys 🙏
1626745466
Very clean, secure and professional. Would highly recommend StoreLocal Busselton after over 5 years with them
1731324554
Thanks for your great service
1729141898
Very helpful! Had a lovely conversation with the guy on the phone, sorted out my issue very quickly.
Would recommend.
Would recommend.
1704966701
👍
1696158108
Amazing service and great rates - huge thanks to Ben for explaining everything so thoroughly and making the move a breeze :)
1692675857
EXCELLENT
ESPECIALLY THANKS TO VIOLETTE 🙏 the best service ever.
Thank you again
ESPECIALLY THANKS TO VIOLETTE 🙏 the best service ever.
Thank you again
1687747739
Great team and proffetional staff and service
1678505703
Very reasonable rates & helpful staff. Ben is very kind & helpful
1678151787
Very accommodating for the needs we had. Service outstanding and storage room clean.
1675053922
Fantastic Staff. Super helpful and easy to deal with. Ben was able to accommodate all my requirements and offer assistance to make it a smooth transition.
Great company.
Great company.
1674789410
I found storelocal Campbellfield to be very helpful. Ben was amazing and friendly and more than happy to help. Would be very happy to use them again if need arises in the future.
4.5
Based on 1771 reviews
1751856434
Booking website is easy to use . The facility is clean and user friendly . The discount offer was a clincher !
1751855635
Good facilities, easy access.
1751854268
10/10 for helpfull staff member. Most helpful to be shown a choice of suitable
Storage holds. And help with locking door system. Great to park under cover when
Unloading. Thank you. Sally
Storage holds. And help with locking door system. Great to park under cover when
Unloading. Thank you. Sally
1751724898
Great service
1751490331
Very clean, great value facility
1751423812
Dave the manager was fantastic and very helpful
1751423691
1751344823
very quick and easy process. good price too
1751164605
1750992315
Yes I am very happy with the storage shed I got everything I wanted into it thank you very much for your help and hospitality it's much appreciated
1750736489
Very reasonable pricing. Extremely clean and easy to access facility. Fantastic customer service with some really lovely, compassionate people on board. Definitely recommend 👌
1750478086
Service has been great. Nice and Neat facility. Reasonable priced units. Downsizing to a smaller unit was made easy. Best of all for me was the Convenient Goget Van that is available. App makes payments a breeze. Only downer wud be access not 24/7 and no power supplied to my unit (due to plan chosen by me lolz) however place has extremely good lighting and it's indoors!
1750386933
1750374455
I initially had problems using the App to access the Port Kennedy facility, but I found the admin staff (only a phone call away) to be exceptional with their patience when dealing with my queries. I am extremely happy with the storage unit that has been assigned to me, and the freedom to access it whenever I want to.
1750314594
Easy to set up and use. Very happy with my decision to use store local Hackham.
1750217569
1750054520
Brilliant facilities, friendly, helpful and easy solution for our storage needs. Thanks.
1749970734
1749696644
I was in an unusual situation with one of my units, but StoreLocal Noosa persisted with me to get through with a Great outcome.
Thanks Cheers Dave
Thanks Cheers Dave
1749679116
Thomas was very informative as well as showing us around the brand new storage area.
1749609605
All good thanks, nice and clean storage space and good price.
1749540342
Staff very helpful on the phone. Easy/speedy set up. Very easy access to site. 5 stars guys. Thanks.
1749441676
1749263849
Brilliant, Brilliant, Brilliant.
What an easy way to setup, access the facility etc.
Facility is also Brilliant. So clean and fresh.
Love it. The support staff on the line in Fiji are phenomenal too. Everything was a breeze. Thanks again.
Hope to stay here for a long time.
Blessings
Duane
What an easy way to setup, access the facility etc.
Facility is also Brilliant. So clean and fresh.
Love it. The support staff on the line in Fiji are phenomenal too. Everything was a breeze. Thanks again.
Hope to stay here for a long time.
Blessings
Duane
1749263784
I recommend, easy to deal, simple straight forward.
1749255920
Good customer service well priced
1749093721
The team member was fantastic very helpful.
The place was very clean and tidy, we are very happy with the unit we have.
So well done to David who booked us in his a good team leader. This is little Tillie 🙏
The place was very clean and tidy, we are very happy with the unit we have.
So well done to David who booked us in his a good team leader. This is little Tillie 🙏
1749090902
1749007247
Their helpline helped me solve an initial issue with my booking. Once there the onsite guy David couldn’t be more helpful. Great facility and solid support. Strongly recommend.
1748833673
Phone sales person most helpful
1748738349
Very clean unit, very impressed.
Staff are easy to deal with and the unit is very accessible with fresh air flowing through the whole building.
Staff are easy to deal with and the unit is very accessible with fresh air flowing through the whole building.
1748392326
These guys are fantastic. Easy to talk to, friendly and helpful staff. The unit was super clean and easy access. Prices are very reasonable. I would recommend them 100%
1748327006
Nice and easy set up, great prices, new facility, very friendly staff.
1748147049
1748079805
1748070965
The manager David was very professional and easy to deal with.
I very happy with the unit and pricing.
I very happy with the unit and pricing.
1748001179
A great storage experience with Manager Matt, will always recommend them!
1747799706
Great storage facility, reasonably priced, clean and convinient. Superb location for me as its 5 minutes from home. Office staff are prmpy and efficient with no fuss sign up. Love it.
1747785882
Great customer service, nice set-up, good value and no lock contract
1747636952
Thank you Storelocal, this is the first time we have used this storage facility and we were so impressed. It was 100% clean, great facilities, very friendly staff.
100% recommend to store you belongings at StoreLocal.
Thank you
100% recommend to store you belongings at StoreLocal.
Thank you
1747535765
Quality service,well priced at the moment
1747449333
Immaculately clean and easy to get around / access.
1747307730
Storage facility was Easy to access, was very clean and secure. Very happy
1747278502
Fantastic service, facilities & staff. I've been dealing with David predominantly, whilst navigating my move into the storage facility & have found him to be extremely helpful, professional & informative. My removal team had a positive, efficient move. Additional trolleys were available to assist with a timely move in. Thanks Store Local, I couldn't be happier.
1747278133
1747276503
They been very helpful to me
1747183418
Initially I was unsatisfied with the level of service when I went to get into my storage shed. Since then, I have been given great customer service and the staff went above and beyond to ensure I was satisfied with the end result. Great when a large business takes notice of a customer's issues and addresses them fully. Thanks.
1747121975
Easy to access and trouble free when I used for the first time, friendly and cooperative staff when booking a unit.
Pete W
Pete W
1747021325
Excellent process and customer service from start to finish. Highly recommend! Easy move in, great accessibility and friendly service.
1747002231
The staff are super helpful. The facility is state of the art security and undercover for unloading. Location is great. We have a permanent rental there and recommend.
1746954457
We are delighted with the level of security, cleanliness and friendly service provided at Store it Safe, highly recommend this facility
1746953944
Easy to use site and great security
1746931885
Amazing service these two Blokes went above and beyond to help me even with my crazy 5 year old running around. They showed me all of my options and were so friendly and understanding of my situation I would recommend in a heart beat. Thanks guys you made this all so easy and stress free for me I can’t thank you enough ⭐️⭐️⭐️⭐️⭐️
1746605182
Just what we needed to store some stuff in an emergency, easy to navigate around units, would recomend
1746578005
Amazing staff great facilities and so secure and they look after you can’t recommend them more then enough
1746426638
1746412949
Plenty space. Very easy to set up every online.
1746327498
Clean modern facilities and easy to access.
Lovely staff and great customer service.
Highly recommend
Lovely staff and great customer service.
Highly recommend
1746241768
Cheap & easy to book.
Very accommodating & fast acting.
Very accommodating & fast acting.
1746239859
David is an absolute gentleman. My first day of having my storage space, I had had the day from hell and David went above and beyond to ensure things went smoothly and I really appreciated it.
1745907224
1745895116
1745889304
24/7 remote access. Looks to be secure facility with cameras, login access only. Move in was fantastic. They have a lot of flatbed moving trolleys that made relocating everything very easy. Customer support are available 24/7 as well. Entry door not working during the move in, which caused the using of twice the amount of fuel being used and twice the distance requiring to be covered. Had a 20ft shipping container delivered accross the road near the front entrance. Apart from that, very happy with the facility and services so far. (Real customer name withheld for security reasons)
1745811321
Finally a storage facility that works with u. Easy to book . Within ten mins from enquiry I had access to my shed . The best service ever . Staff were available over the entire Easter long weekend . Super efficient and super helpful and professional . No obstacles whatsoever. Amazing
1745807979
Great facility! Easy to access, very clean and tidy. Staff are extremely helpful and great prices! Highly recommend
1745553590
1745549948
Honestly the best service from initial enquiry to move in and such an awesome, safe and clean facility 👌🏼 Can’t wait for the vehicle storage to open up next door. Thanks Store Local team.
1745547060
I started using Store Local in pacific Pines in January 2024 with a large storage shed after 6 months I found a new place to live but still had quite a bit of stuff to store the lovely ladies looking after us were quick to to find us a smaller storage unit and have been nothing but accommodating for us we recently removed the remainder of our belongings from storage and everything was still in pristine condition !! Couldn’t recommend Store Local anymore highly
Many thanks
Many thanks
1745484136
1745462647
Great service and good prices for people in need.
1745339769
1745296515
Easy and quick to set up a unit. The App makes the whole experience fantastic 👏
1745133986
Danni the lady that helped me set everything up was fantastic and patient with someone that is not computer savvy and has big fingers.i can't thank her enough for her help. Everything else was and is great.
1745012222
The team, Michael & Matt could not do enough for us, fantastic service and nothing was too much trouble. Highly recommend this storage site.
1744959584
1744943738
Great facility. Very easy move in. Everything was accessible via the app. Great start. Happy customer! Recommended.
1744894857
There's not much to say about a self storage facility, you put your stuff in a room and lock it, which StoreLocal does well.
BUT, the reason I'm even bothering writing this review, is because their support team has been a solid 10/10 every time I've needed to call them.
- I called with a billing question, the guy I spoke to was super friendly, solved my problem, and even gave me some tips on some upcoming deals.
- I called because I got locked inside the gates, because I didn't realise they shut off after 9pm. The call was answered within 2 rings, the lady knew my name (I assume the system told her, but still a nice touch), and she had the gate open in<30 seconds.
- Some crackheads got into the facility, and cut the locks on a few units. Ours was one of them sadly, but, they called us the next morning, explained what happened (they tailgated someone inside), explained that they saw on the CCTV and called police (who caught them), and gave us a significant discount on that months bill. Nothing of ours was stolen (or I would have asked for at least a few months free), we just needed to replace the lock, but I think this was handled really well.
BUT, the reason I'm even bothering writing this review, is because their support team has been a solid 10/10 every time I've needed to call them.
- I called with a billing question, the guy I spoke to was super friendly, solved my problem, and even gave me some tips on some upcoming deals.
- I called because I got locked inside the gates, because I didn't realise they shut off after 9pm. The call was answered within 2 rings, the lady knew my name (I assume the system told her, but still a nice touch), and she had the gate open in<30 seconds.
- Some crackheads got into the facility, and cut the locks on a few units. Ours was one of them sadly, but, they called us the next morning, explained what happened (they tailgated someone inside), explained that they saw on the CCTV and called police (who caught them), and gave us a significant discount on that months bill. Nothing of ours was stolen (or I would have asked for at least a few months free), we just needed to replace the lock, but I think this was handled really well.
1744881327
1744867967
Self storage facility
1744857681
Great customer service, very easy process for a storage unit. Love the 24 hr access and the units are nice and clean and well protected.
1744606494
Fantastic service, best prices in town
1744516039
1744511804
The customer service is amazing. I was stressing and the lady was so calming. The sheda are clean and lit up. Easy to find. Instructions are clear and easy to follow. We love that are gears are safe and in a clean space. We recommend store local to everyone.
1744371735
Very easy quick convenient location price well when newly built prices will eventually be at correct quote as the facility fills up totally understand business it's served me well when I needed it at the time cheers an thanks again
1744347261
Extremely easy booking process, easy to navigate inside the building, took a load of stress off needing to unload a bunch of my things during a messy living situation.
Pricing was far more reasonable than others offering the same service in the area.
Pricing was far more reasonable than others offering the same service in the area.
1744340697
Very happy with store local pacific pines, great location with easy access and friendly and helpful staff.
1744175824
Very happy, came in handy right when I needed more space
1744085161
Very good service, clean and tidy.
The only thing is, there needs to be a staircase for those that do not enjoy using the lift.
I did locate the staircase, but it seemed to be a fire escape, and I found myself outside, trapped.
The only thing is, there needs to be a staircase for those that do not enjoy using the lift.
I did locate the staircase, but it seemed to be a fire escape, and I found myself outside, trapped.
1744000687
1743903497
Very helpful and lovely to deal with. I have dealt with Tom who is a pleasure to deal with.very happy to know my belongings are safe. Extremely clean and easy acces.
1743899692
I'm very happy with service
1743738198
I would highly recommend StoreLocal to others. The application process was very simple and the App is easy to navigate. The storage unit is secure and was very clean. The prices vary according to the size of the unit and depend on the length of time storage is required. The prices seem very reasonable in comparison to other storage facilities.
1743736256
Having had a good experience with Store Local for 2 years I highly recommend them for your storage needs.
1743660073
1743644687
Very helpful staff and amazing facilities.
1743626113
Easy online booking with discounted pricing for first 2 months
1743393763
Really easy process, did it online. Access to the facilities were great! Very secure and happy with Store local overall. Would highly recommend.
1743392021
Easy to get in and out of.
1743377884
1743208756
The staff are perfect and very welcoming. A very professional organisation. Very clean and organise storage facility. Very very impressed.
1743139057
very easy process very happy
1743133379
1743127324
State of the art storage, friendly staff, good prices, very happy so far 👍🏼
1742883526
1742869852
1742519757
1742500628
Easy and professional..great service
1742400537
Very helpful customer support and well maintained facility. Highly recommend.
1742358243
1742355359
Excellent service, competitive rates and a secure location. Havent had an issue to date and will be storing with Storelocal for.many years to come.
1742215307
1740965947
1740617899
I’ve rented a couple of times now with store local, and I wouldn’t go anywhere else in Noosa. They have gone above and beyond to find me space and provide the best value service in the area. Great customer service provided by Del and he and the team are always available and helpful over the phone
1740611497
I was very impressed by the consultant l spoke to this morning about storage of my goods. Was pleasant and polite and gave me all the information l needed promptly and in a professional manner.
1740609399
The service is great. Del helped me really well and prices are reasonable :)
1740543358
Very helpful and took the time to talk me through the renting process over the phone 10/10 would recommend
1740020643
Customer service is absolutely fantastic. Very helpful in a lot of ways. Recent experience was due to a post on social media. On site staff did a complete walk through and advised all tenants of outcome
1739926771
Great company to deal with and very helpful.
1738909371
Great service
1738792320
1738729141
TOP OFF THE LINE!!! SERVICE💯!!!
1738210060
Great service and secure storage.
1737874588
Great service & friendly staff. They go out of their way to assist with my storage container.
1737779831
Great location, easy access
1737771474
1737769700
Del was a great help today when we had small hiccup. Super accommodating and helpful. Had us sorted out in less than 10 minutes. Thanks Del
1737767674
1737763519
Excellent service DEL. Totally happy with service.
1737529214
Del is an awesome site manager. Has helped me so much!!!
1737519394
Great prices
1737509219
Thank you for all your help! From what app to download to walking me through how to use it! Thank you very much! Would highly recommend.
1736993377
This is the second time I have used Store Local Newmarket. I highly recommend this facility for it's cleanliness and ease of access. I have spoken with the manager, Dell, on numerous occasions and have found him to be approachable, understanding kind and generous with his time.
1736983472
I have been in this place since 2015.
1736823932
These guys are awesome. Really great service, modern facilities, everything digital. Complimentary water (and ice cream during office hours) too!!! Makes everything so easy. Huge hats off to them, they actually put some effort in
1736808315
Very kind, and helpful when having a hard situation. Thank you
1736570893
Very easy to set up and have access to the storage facility within minutes of setting up your account. Easy and multiple access to the facility as well, and very secure.
1736492068
1736472396
Malia the operated I dealt with was efficient and patient.It was a good experience.
1736462561
Del from StoreLocal customer support was a great help! He helped me gain access to my storage unit when I was having trouble. He explained to be how to access storage unit when out of range which was a great help and now I have easy access to my storage unit without any troubles! Del you deserve a pay rise and I thank you for all your help :)
1736379685
Service was amazing and clear instructions
1735990120
What a great facility!! This super-secure, state of the art facility is well designed, easy to use, and has loads of complimentary services.
1735968836
Clean and well layout .
1735968209
Rang these guys was able to see a unit within 10mins. Stayed on the phone through the entire process , downloaded the app, paid my fee and I used it straight away! That’s exactly how a business should be run!!! I was renting a unit x2.5 the price elsewhere moved into this place and then upgraded to a larger unit and it was still cheaper than other storage space. I moved my stuff in and I swear I could still have a party with the left over space! P.s the convenience of this place—awesome 👍
1735966073
Isaac & Tanya are absolute gems, helped me get storage for my ute and explained everything well. Easy setup and safe storage. Thanks guys!
1735565728
Site is unmanned but with the app it’s so easy to use, support contact was friendly and the site has cutting edge features. Very happy 😊
1735436408
Excellent clean facilities, easy access, very well priced & helpful staff
1735118663
1734998242
I had an outstanding experience with STORE LOCAL , ELLENBROOK and I can’t recommend them enough! From start to finish, their customer service was top-notch. The staff was friendly, SPECIALLY THANKS TO DENNY very professional, and incredibly helpful in guiding me through the process. The facility itself is clean, secure, and easily accessible, with 24/7 surveillance and excellent lighting that made me feel confident leaving my items there.
What really sets them apart, though, is the level of convenience they provide. The online booking system was seamless, and I was able to reserve my unit quickly without any hassle. Pricing was transparent with no hidden fees, which I really appreciated. Plus, the units are well-maintained
appreciated and come in various sizes to suit every need, whether you’re storing a few boxes or an entire household’s worth of belongings.
Overall, STORE LOCAL ELLENBROOK exceeded all of my expectations. I’ve used several storage companies in the past, but none have matched the quality and service I experienced here. If you’re looking for a reliable, affordable, and professional storage solution, this is the place .
What really sets them apart, though, is the level of convenience they provide. The online booking system was seamless, and I was able to reserve my unit quickly without any hassle. Pricing was transparent with no hidden fees, which I really appreciated. Plus, the units are well-maintained
appreciated and come in various sizes to suit every need, whether you’re storing a few boxes or an entire household’s worth of belongings.
Overall, STORE LOCAL ELLENBROOK exceeded all of my expectations. I’ve used several storage companies in the past, but none have matched the quality and service I experienced here. If you’re looking for a reliable, affordable, and professional storage solution, this is the place .
1734853626
The call centre staff made it so easy to book it over the phone. I've had a great experience so far.
1734749773
easy to book, great price, amazing customer service
1734674356
Store Local are excellent to deal with.
1734578462
Great costumer service by reception staff(Suzy)I believed was her name easy booking 24/7 service call on Sunday 6pm and everything was ready for the removals truck that arrived with my furniture the next day .
1734523707
1734507822
Amazing Service from Del at Storelocal! Great Price, Highly recommend Storelocal!.
1734500410
Awesome customer service from Dell. Thank you for making the process easy
1734325836
1734320812
Great easy storage, good prices, good custom service, great new state of the art storage facility.
1734238190
Smooth and easy to set up and gain access
1734179314
1734179160
Pretty sweet dealings so far, ol’mate opened all the doors remotely from Fiji (call centre)…so i could have a wee browse around & choose a unit that suited my requirements…was quite impressed in all honesty!
Excellent first customer promo & fairly good price once promo expires.
Love the app & entry/exit simplicity.
Security looks top notch with cameras in every nook & cranny!
Anyways…highly recommend Store Local! 😎🤙🏽
Excellent first customer promo & fairly good price once promo expires.
Love the app & entry/exit simplicity.
Security looks top notch with cameras in every nook & cranny!
Anyways…highly recommend Store Local! 😎🤙🏽
1734029361
I have stored at this site since they were storax! The upgrades and growth of this business is heavily due to Michael as he is an attentive manager and a fair operator. BEST PRICES FOR STORAGE IN THE AREA. they are willing to negotiate for long term storage and the new manager Mathew is a nice guy who is always willing to help out where needed. I really appreciate the service. THANK YOU :)
1733965364
Dani is one of the consultants you will speak to when booking a storage unit. I have never had such an encounter over the phone than with Dani. Dani was extremely helpful, problem resolving and courteous. When booking for a storage unit I endorse “Storage local” Mordialloc & make sure you speak to Dani. Thank you Dani for making my move less stressful than it already was ❤️
1733811201
Store local was extremely helpful, all my thanks to del!
1733731673
1733639960
Great communication. Well managed, clean and accessible facility. We rented an upstairs unit
(3mx3m) during house relocation. Easy access with the large lift and trolleys provided. Competitively priced, and location more easily accessible than some others in Pakenham. Thanks, highly recommend Storelocal.
Mike Niere.
(3mx3m) during house relocation. Easy access with the large lift and trolleys provided. Competitively priced, and location more easily accessible than some others in Pakenham. Thanks, highly recommend Storelocal.
Mike Niere.
1733633261
1733117672
Guy I have dealt with has been really helpful. So far so good 👌
1733065601
experience was far beyond better than what i expected. reliable quick easy sign up no hassle free.
easy access in and out of facility. amenities cleaned to a high standard
no padlock or extra side hassles of purchasing after youv signed up paid first month deposit recieve email verified than access..
easy access in and out of facility. amenities cleaned to a high standard
no padlock or extra side hassles of purchasing after youv signed up paid first month deposit recieve email verified than access..
1733005049
1732793347
StoreLocal Pacific Pines is the best storage facility we have used. Very helpful staff. Very clean and easy procedures
1732687185
Amazing Outstanding Customer Service .... Matt made it so much easier for me ... He had me organised within 10 mins and his positive attitude and eagerness to help should be commended .... I would not hesitate to recommend Store Local Sunshine ... Thanks again Matt
1732578442
1732520248
So easy to operate the gate for entry and exit, the storage space is great. They went out of their way to help us with our needs at the cheapest price possible
1732409615
Easy to reach, clean and secure
1732333393
First Class customer service, good rates and very easy access!!!
1732166244
1731738773
Really good. I needed to organise storage urgently, and I was moving my stuff in within an hour or so of first calling. Much better than some of the other storage places I dealt with and a competitive price.
1731648553
The service is very good and extremely efficient. Only had a small issue when I got to the gate and couldn’t get a signal on my phone
1731626308
Such a simple process to organise! Seamless! Would highly recommend this storage facility
1731480575
1731398175
Del took charge personally to ensure a painless transition to securing storage at the Bunbury facility. Close to Australind and convenient app entry and exit, ensuring ease of access and sharing capability. Would highly recommend StoreLocal to others, keep up the great work Del, much appreciated...
1731388998
1731324554
Thanks for your great service
1731301403
Storelocal contacted me promptly after a small problem I had with first time access..They were very accommodating and professional and understanding thank you
1731296404
It was great staff very helpful
1731278948
At Storelocal, I am always greeted with a warm, friendly, welcoming, reception and yet, he staff still remain very professional and understanding and I know my belongings are safely stored.. I am very pleased I chose Storelocal.
1730935959
1730873239
I have just signed up with StoreLocal and the process has been very smooth and easy, with follow up phone calls from Malia, to check that everything was going smoothly.
Great to deal with so far.
Grant
Great to deal with so far.
Grant
1730784307
1730688803
1730445035
First time l used a storage and it was a great experience for me it has good security cameras and very clean.
1730430450
Storelocal has simply the best customer service and assistance of any storage unit supplier I have ever dealt with. They have been extremely responsive and have accommodated my special needs and changes without complaint.
I highly recommend this company.
This review applies to the company in general, and, more particularly, the Hackham SA facility.
Keep up the excellent work!
Thank you!
I highly recommend this company.
This review applies to the company in general, and, more particularly, the Hackham SA facility.
Keep up the excellent work!
Thank you!
1730406428
Super easy sign & access... best value on the coast
1730362962
Aisake is the best, exceptional customer service from him at StoreLocal Airlie Beach, they are a awesome company and i recommend them!
1730214802
I have been with storelocal for three and a half years and I would like to Express my appreciation for the outstanding service s provided by storelocal. I find the fees to be Extremely well priced and well affordable. Security within the complex is well managed and is within the medium to high security level category , which I’m am highly appreciative of . Staff are always very polite And courteous and always there to assist with storage, Facility, or payment issues Which one must be appreciative of?. I find storelocal to be of great assistance with my storage issues and also find storelocal to conduct their services at a high professional level .
1730084429
Thank you David, such woundfull customer service. You know all the products and made it so easy to store.
1730075797
Highly recommend storeLocal kembla Grange .
Friendly service with easy access location.
Friendly service with easy access location.
1729991648
Awesome new facility, simple to access via the app. very good security with CCTV cameras throughout the building.
1729982671
1729920078
Easy to sign up and i was assisted smoothly within hours I was moving my gear into the storage unit. Thanks
1729918128
Easy to access. Love how they provide trolleys makes the moving in easier.
1729828399
Very happy with the storage facilities. Convenient and always easy to access when required.
1729761074
1729585403
Store Local Pacific Pines is great. The whole building so clean, easily accessible, and totally secure. Julie in reception is so helpful, nothing too much trouble. I highly recommend them.
1729577174
1729490579
Great comunication,great storage space and affordable
1729480521
I have found StoreLocal to be very professional and helpful. I would not hesitate to recommend this business to others.
Jeff
Jeff
1729466919
Near new facilities, great access and security. Friendly and excellent customer service.
1729425499
1729420793
StoreLocal Pacific Pines is close at hand, actually pretty central from Southport, Clean & great selection of storeage spaces.
Very friendly team, whether they are the ladies on reception or the senior manager or the cleaners of this Storeage facility.
I needed boxes & mattress covers plus packing tape & big storage bags, these were readily available & at very reasonable prices.
Accessibility is from 0400 to 10:00pm.
These are why I highly recommend StoreLocal at Pacific Pines.
Very friendly team, whether they are the ladies on reception or the senior manager or the cleaners of this Storeage facility.
I needed boxes & mattress covers plus packing tape & big storage bags, these were readily available & at very reasonable prices.
Accessibility is from 0400 to 10:00pm.
These are why I highly recommend StoreLocal at Pacific Pines.
1729412092
Clean, well maintained, good security, good value for money
1729409909
Professional people to rent storage! Access easy!
1729408170
Friendly staff great facility’s good
1729403481
Easy to work with great prices, different size lockers for all needs. 10/10 would use again
1729396790
The most stress free experience I have encountered when moving and having to store my belongings. Andrew from First Choice Removals organised the storage of my belongings with Store Local at Pimpama. I had 24hr access and it was easy to navigate throughout the complex. The staff were very helpful and accommodating throughout the time my belongings were stored. Thank you 🙏🏻
1729396485
1729395982
Storage units are very clean and tidy. Great service and friendly staff. I feel at ease knowing my items are safe in storage.
1729395728
1729395579
1729394223
Excellent service
1729391572
Happy with site, always kept clean
1729246610
Nice little unit. No unexpected surprises. We had no issues at all and will lease from Store Local again when the need arises.
1729241949
Nothing but high praise for this business. The people here have been so friendly & helpful & when first deciding on what size storage I needed they took me on a tour & answered all my dumb questions 😁 I would have no hesitation in recommending StoreLocal Pacific Pines for your storage needs…5 Stars! Kerry Richards
1729239073
We have been storing our documents for two years now and have nothing put positive comments to make. Great company to deal with.
1729229821
You can’t fault Store local, the staff are all very friendly and helpful, the storage sheds are clean and easy to access. It’s in a great location that makes it easy for drop offs and pick ups. I wouldn’t hesitate to recommend them.
From one happy customer.
From one happy customer.
1729226181
Super clean, well organised facility. Access is simple. Highly recommend.
1729224961
An effortless process, reasonable rates and very helpful staff members. Thank you for providing a great service in such a short period of time. The storage units are very clean and have amazing security system in place.
1729224890
Always very clean, several trolleys to help with moving items from car to storage & back. Excellent people to deal with.
1729224280
StoreLocal Pacific Pines are amazing
On site is maintained on a high level of cleanliness
Staff are so helpful and are always available to answer questions or help if you need
I'm nearly a year with a space that has my belongings of a house as ive been pushed out of the rental market
Security is top priority and I don't have to worry
Recommend to everyone who needs a space from small to large
On site is maintained on a high level of cleanliness
Staff are so helpful and are always available to answer questions or help if you need
I'm nearly a year with a space that has my belongings of a house as ive been pushed out of the rental market
Security is top priority and I don't have to worry
Recommend to everyone who needs a space from small to large
1729224107
Very convenient and very modermi
1729222682
Excellent management, clean facility
1729222135
As a long term storage user I have found Staff helpful and professional and the facilities are spacious, clean and secure. Thank you for all your assistance appreciated more than you could know. Wendy
1729221393
Friendly, helpful staff and secure storage, everything is so easy and convenient.
1729214835
The process was nice and easy. Within 3min I got everything I needed to start using the storage. Highly recommend. The place itself is tidy and spacious
1729196585
Your services are top notch and run smoothly even though they are done via remote control. Good job 👍🏾
1729141898
Very helpful! Had a lovely conversation with the guy on the phone, sorted out my issue very quickly.
Would recommend.
Would recommend.
1729001405
Easy access big units i ask that i needed mare then 2 car garage and i got it these units will do what we need to help us move to pakenham thankyou very much
1728967813
So easy to move-in and it has better providing instructions for opening doors.
1728789724
Simplicity of access. New, fresh facility.
1728710532
Very friendly staff and excellent service. They made the entire experience smooth and enjoyable. Highly recommend!
1728708587
1728360441
We moved to store local at Berrinba, and couldn't be happier. Super modern facility. Excellent app for easy and secure access. The staff are super friendly and price is very affordable.
1728282918
Best customer service I have ever received, as we all know the stress off moving I can tell you store local have excellent customer service team
1728036531
Very good customer service.
1728020120
Great local service from the first phone call with Malia to Craig the facilitator of the moving in, we are in the caravan storage site, very secure and clean and handy being so local. Rates are fair for what’s being provided and we needed it urgently so very grateful there was room - thanks guys
1727500886
1727415548
Excellent staff very well communication did ease up everything Mr. David and Mr. Tom very lovely staff very professional happy tenant :) will recommend long term stays :)
1727409063
Very much appreciated the help and support from Delai he has been amazing with everything and made me feel so welcomed and looked after and would be dealing with him in the future and really like the facility and staff around it and would very much recommend using facility and support from Delai
1727328154
Easy to deal with and the area is maintained in a very professional manner
1727256128
Very happy helpful staff went above and beyond to help me thank you so much
1727159398
1726979359
1726895325
1726723306
This is the second time we have used this facility. This time it was a Quick and easy online booking and move in process. A new app to get you in the gates and manage your account, which I think is pretty cool also.
1726643306
1726466839
Delai from your customer support team was very efficent in getting a unit sorted for me, 10/10 service
1726191496
I rang and Alina picked up the phone, they had no small units as the place was brand new, Alina rang head office and helped me get a small unit available! 10/10 service and im happy to be the first customer :)
1725976960
Harry & his team were amazing. I required last minute storage.The storage unit was the perfect size & very clean.
It's a one stop shop for all your storage needs. I can highly recommend Store Local @ Noosaville
It's a one stop shop for all your storage needs. I can highly recommend Store Local @ Noosaville
1725923836
Robin from Storage Boss Hackham was extremely helpful, which made the sign up process so easy. Would definitely use them again.
1725870147
Safe, secure local storage at affordable monthly price. Easy access by vehicle. Love the digitalised platform and cleanliness of warehouse.
1725858826
Very good experience, the owner's family is very warm and friendly.
1725448565
The most helpful and patient customer service reps. They matched a lower price of another storage. The terms are user friendly and the actual physical storage has the latest technology and easy access.
1725448093
Amazing Place, Neat And Tidy And Secure, Customer Service 10/10 Highly Recommend.
1725339134
1724970638
1724753893
Dell was extremely helpful in quickly sorting a storage facility for us at Newmarket, Qld. He made it simple & we had access within less than 24 hours.
Many thanks Greg and Kate
Many thanks Greg and Kate
1724675016
From start to finish this was a fantastic experience. The facilities are immaculate, the staff are exceptional. I have no complaints whatsoever. The price was very reasonable, access was simple and convenient. Whether by phone, email or in person I felt looked after and respected. I highly recommend StoreLocal Sunshine to anyone.
1724660309
Thanks Del you made moving into officer so easy. Recomend your service any time.
1724653605
Half the price and much larger than the initial price I received. Great service from Del at Northcote store. Looking forward to doing business into the future
1724293103
Very happy with the great service, flexibility and willingness to help when we weren’t quite sure what size storage shed we needed. Thanks Tanya for all your knowledge and support.
1724093679
Very Co-operative Staff, I would recommend to all my friends and family members. One of the best service I’ve ever seen. Keep up the great work. Thank you for your patience with me.
1723862862
1723769123
1723757269
Really easy to book. Great easy parking to unload. Lifts provided which is great. Very clean and tidy. Great security. Only down fall is no toilet, however Hungry Jack's is just up the road a bit.
1723728556
1723719515
1723714814
Easy Access with code. Friendly staff. Easy to set up app. Very happy with the app (invoices automatically billing etc)
1723708350
Really great price for my storage unit. Friendly staff, easy to access and use. Glad I switched facilities to this one!
1723695230
Store Local Hackham have been fantastic to deal with making the process smooth. Highly recommend to anyone looking a storage solutions.
1723694927
StoreLocal Newmarket is a fantastic storage option. Well priced, supportive staff, clean facilities and well priced. Thoroughly recommended this storage option. A+
1723694728
1723685975
Our community cricket club has been a customer of StoreLocal Newmarket since 2020. The site is always clean, very well-lit and the 24/7 customer support team are so polite and helpful whenever needed. We love the StoreLocal app which provides remote entry from the touch of a smartphone! Thank you!
1723615900
1723545600
Good price. Secure access.
1723545427
Disappointed the the price has gone up considerably in 3yrs. Easy pay system 👌
1723531623
This is a superb service in Wyoming and it’s worked so well for me. I took 2 units and I didn’t jam them for easy access price was great service excellent and no complaints here I will use them again for sure !! Brilliant and always there at the end of the phone and so helpful.. thanks storelocal
1723526961
Great and easy.
1723522465
Clean and tidy. Very helpful staff.
1723521296
Easy to communicate, easy booking, easy entry site is always clean,
Great pricing
Great pricing
1723521233
1722831708
Just wanted to say thank you to Tony, for understanding and helping sort out my daughter's unit due to some unfortunate circumstances, he was very compassionate and professional so thank you Tony.
1722321925
From day 1 Manager Mat was helpful by providing a safe location for my monstrous caravan. Water and power were close by and my van was out of harms way. Other customers shared caravaning tips and 4wd experiences. Bunnings is a short walk for tools and bits so I could easily get some projects done too.
Good security. Good service. Good location.
Good security. Good service. Good location.
1721715518
I want to commend Del from customer support at Store Local Hallam for his exceptional service. After dealing with an issue for over three weeks, Del took ownership of the problem and resolved everything within 10 minutes. His prompt and effective assistance was truly impressive. Thank you, Del!
1721346094
Matt always friendly and helpful.. the venue was always spotless and organised.. highly recommended…
1721264300
Despite the few issues we had at the start, assigned 2 lockers that we couldn’t drive the cars into even though they were the right size, the matter was resolved immediately and the correct lockers were assigned to us .
The facility is very clean, well located, and the Technology is just brilliant. We stored two vehicles and some other stuff in the lockers for nearly two months on their buy 1 get 1 free deal. This made it very economical for us while restoration work was done to our house and we knew our vehicles were very safe there too.
Tony was excellent to deal with and provided us with a great experience and we would recommend using Store Local at Berrinba should you need to use a storage facility.
Thanks for the great service and use of your facility.
The facility is very clean, well located, and the Technology is just brilliant. We stored two vehicles and some other stuff in the lockers for nearly two months on their buy 1 get 1 free deal. This made it very economical for us while restoration work was done to our house and we knew our vehicles were very safe there too.
Tony was excellent to deal with and provided us with a great experience and we would recommend using Store Local at Berrinba should you need to use a storage facility.
Thanks for the great service and use of your facility.
1721179955
StoreLocal Noosa was a terrific find when moving to Noosa. My storage unit is indoors, secure, perfectly clean, useful trolley station and easy access.
I was welcomed by Harry's friendly face and happy music. The music disappeared during some maintenance work and I will really miss seeing Harry and the personable service he always gave.
I was welcomed by Harry's friendly face and happy music. The music disappeared during some maintenance work and I will really miss seeing Harry and the personable service he always gave.
1721114625
Very helpful and available to assist when required.
1721108162
Much appreciated speaking with Dell and the team for...up grading my storage without any hassle. Happy to stay for long term.
Very convenient to store all dj gear and tools.
Thanks
Praveen
Very convenient to store all dj gear and tools.
Thanks
Praveen
1720931488
Del was very helpful with all information explained clearly. Recommend Gympie Self Storage to anyone I know.
Peter Barrett
Peter Barrett
1720755424
Evans was so good at doing her job customer service is 100. Percent
1720665676
What an outstanding company and storage facility! StoreLocal Hackham is by far the best storage facility that I have ever used, out of many! Customer service is outstanding, with friendly and considerate staff who always address queries promptly and politely.
The storage facility is modern, always extremely clean and it is quiet. Access times are excellent and they promote multipurpose uses for the storage units, including the storage of business files and records. They are simply the best!
The storage facility is modern, always extremely clean and it is quiet. Access times are excellent and they promote multipurpose uses for the storage units, including the storage of business files and records. They are simply the best!
1720528288
I had some problems with my Visa card booking on line and paying for storing my caravan for 1 month. A phone call and the staff at Tweed Heads sorted this problem out very quickly and I appreciated their help. Many Thanks.
1720504299
1720420678
Yvette from customer service is very helpful and easy to deal with. She has sent the new form to me whilst on the ph. Very good and helpful. 👌
1720166822
1720164600
Great staff to talk to - no stress good communication and instruction
1720064264
This is the second time that I have used StoreLocal and have found them to be very good, I have mostly dealt with Tony who has been most helpful. I would definitely use them again.
1719971480
They were great as I moved storage units
1719958091
I highly recommend Michael and the team at StoreLocal Sunshine. Running my business through the site is easy and streamless, never had issues with access times work well to help with the security of the site, Michael keeps the site cleaning tidy and working like clockwork. Keep up the great job.
1719911180
Been a customer of store local for 12 months. Initial sign up process was great, all information was provided. Being a female I feel safe and secure being on site. Access times work well I haven’t had any issues. Michael is a great help I have no issue with the service.
1719910359
Been a customer of store local for several years the service has been fantastic the site is always maintained we’ll never had any issues with security or access to the site, Micheal always willing to lend a hand when needed. (highly recommend)
1719290075
Ivat was amazing help, lovely lady and amazing customer service
1719280854
Very good storage unit safe clean and very secure and very helpfull and customer care personnel Ivat was a very helpful and caring worker who went above and Beyond for me very pleased would recommend Store Local to anyone
1719181206
We came back!! Because Harry is the best
1718936862
Amazing facility, have been using. These guys for years and they always deliver an excellent facility. Highly recommend.
1718933025
I have been on leave from work with an ongoing medical concern.
I contacted Store Local Wyoming and spoke with Aisake to explain my situation.
He was very understanding and supportive of my circumstances , and helped with an arrangement for my account.
Highly recommended and grateful to have felt supported in such a difficult time.
I contacted Store Local Wyoming and spoke with Aisake to explain my situation.
He was very understanding and supportive of my circumstances , and helped with an arrangement for my account.
Highly recommended and grateful to have felt supported in such a difficult time.
1718794245
1718574810
We have just moved into this facility and I luv that it’s nice and clean , we had transfer into a bigger unit the whole process ran smoothly with the help of the awesome staff, our experience has being amazing moving is stressful enough, but they have made our move that much easier couldn’t have ask for better staff they have being so helpful,
Thanks so much Storelocal Berrinba
Thanks so much Storelocal Berrinba
1718060649
Needed an additional unit next to a current one I already had, and was able to call and organise the closest unit in minutes over the phone. Great service, so easy and straightforward. Clean and safe premises.
1717813086
1717721779
Amazing facility, convenient and secure. I had a pleasant experience from consulting to use the storage unit. Highly recommend.
1717719549
Went over to have a look at the facilities, Harry could not have been more helpful, the place is spotlessly clean, well laid out and easy to use. It is so nice to have a person onsite, to discuss any of your needs.
Would say this has been a 5 star experience!
Would say this has been a 5 star experience!
1717241786
Very clean, good location and safe !! Definitely recommend it !
1716793183
Great facility with easy access, very clean and very reasonable prices. Highly recommended.
1716780424
Unbelievable facility, fantastic value for you money, and great staff! ⭐⭐⭐⭐⭐
1716757859
We had our furniture stored at Store Local Epping for 15mths when it was supposed to be around 11mths. They kindly extended the duration without any hassle. Our stuff was well maintained and easy and secure access. Dealing with the staff was great and my needs were met effectively. I’d highly recommend them for anyone who needs to find storage place. Great job Store Local!!🙂
1716526419
Great service, explained everything thoroughly. Great customer service
1716438368
I have had several sheds over the past 3 years at the Tweed Heads facility. Always found the process easy and staff very friendly and helpful.
1716267431
My experience with Del was a very pleasant experience booking a space.
Very high quality site
Very high quality site
1716248896
Spoke with Del
He is very friendly and gave me a great service .
He is very friendly and gave me a great service .
1715916779
1714115568
I had some problems with my account and Store Local very kindly called me and sorted it out. Very happy with the service.
1714106960
1713853173
I have just got a storage shed at Noosaville.
Harry the manager was very hospitable and helpful and it's so easy to get to.
You drive in grab a trolley and I'm there at my storage shed Very clean and well run.
Harry the manager was very hospitable and helpful and it's so easy to get to.
You drive in grab a trolley and I'm there at my storage shed Very clean and well run.
1713512493
Great and easy to use facility. Very secure space with friendly staff. Trolleys right by the door and lift make it convenient.
1713220093
We always use Store Local because of Harry. He always helps us and nothing is too much trouble. His customer service is 10/10 thanks Harry
1713168659
Great customer service from the staff with a simple booking system. I've had storage in the past and this was by far the easiest move in I have done. Site is also very clean with high level of security. Definitely recommended.
1712903800
Dealing with Del was a breeze. His willingness to accommodate to our storage needs was first class. Even when we renewed for a few extra months we were offered a discount which was very appreciative. I highly recommend Store Local Northcote to anyone wishing to store furniture, household items and clothing!
1712011206
Great team. Good prices
1711173748
Excellent service
1710740175
Been with Store local Tweed Heads for several years now and wouldn't be anywhere else. Great facility, great people who go out of the way to help and who help when life happens. Highly recommended and greatly appreciated 👍 The Store Local , Tweed Heads team are second to none and the help they have always given me is more than appreciated 💯
1710639763
Easy storage for locals
1710218282
Great storage facility, clean convenient and secure
Seemless booking and closure of use
Everyone I dealt with were friendly courteous and helpful
Highly recommended
Seemless booking and closure of use
Everyone I dealt with were friendly courteous and helpful
Highly recommended
1710151247
Great facility! Clean, good service and the process of choosing the right storage area is made very easy by the sizing lights in reception. Highly recommend.
1708831091
1707965315
The facility has a very easy access and the deal I got was pretty good compared to many places I enquired this month. I would definitely recommend it.
1707952131
Friendly, fast and helpful
1707892765
Team here were incredibly helpful. Gave me a great deal when I explained my circumstances, and made sure I understood what date I could move in as it’s a new facility. Can recommend.
1707474522
1705789422
Great place to store you goods !
Easy access 👍
Easy access 👍
1705571987
Harry is an absolute legend, always does what he can to help accommodate us for whatever size storage shed we need! Thanks mate
1704966701
👍
1704455592
Good, clean storage garage with reasonable prices.
1703628605
Good safe place to store most things & a clean toilet 😁
1702853427
Harry could not do enough to help sheds are very well set out easy access overall good experience
1702851469
Great facility and the service level from Harry is outstanding. Recommend very highly.
1702694741
StoreLocal are brilliant and were a real life-saver for our storage needs when between houses. It was a fantastic experience -- very smooth with quick responses & clear communication. The Narre Warren facility was super-clean and felt very safe. It's an unmanned facility but there are staff there periodically to check on things and the staff, whether on site or on the phone, were helpful and gave advice readily. We'd definitely recommend StoreLocal — their whole approach was friendly, seamless and no-stress.
1702687860
Clean, organised. Quick on responses. I liked it. The price for store your stuff is generally too high everywhere but here they offered a good deal . I would come back.
1702669517
Excellent customer service and support! Del, the facility manager is a true professional. Del was thorough in explaining about the moving in process, was patient in helping me find a right unit that was suitable for my needs and made it super easy to sign up. Polite and courteous in his approach. Thank you Del! Highly recommended!
1702170305
Great place for storage, business or personal, lots of different sized storage rooms. Great prices as well.
1702101263
Great Prices. Excellent staff. So easy to communicate with. They offer ground floor spaces.fully secured. They also have a forklift service available and they take care of all our deliveries.
Our company has been with them for years and counting. Julie FWS
Our company has been with them for years and counting. Julie FWS
1702101070
So easy to deal with. Genuine prices as well. Great communication. Dave and Adam are great
1701642718
Always a pleasure to deal with Harry who is there to help in every way. Great customer service.
1700628295
Great people, great prices, great business. Highly recommend
1699767566
1699683572
State Of The Art Facility, Highly Recommended For Your Storage Needs
1699510519
1699510033
1698821793
Good place to store your goods
1698734966
Great facilities. Easy in and out. Very clean .
Thankyou
Thankyou
1698706804
Started using this facility when I needed to downsize and happier with my decision.
The online pricing made it easy to make a decision and being able to get an email with the agreement, access codes and digital codes to access my unit, made it so simple.
thanks team.
The online pricing made it easy to make a decision and being able to get an email with the agreement, access codes and digital codes to access my unit, made it so simple.
thanks team.
1698021505
Very friendly staff, have a lot care for customers as i found them quite considerate, were always willing to resolve any issues I had.
1697449724
Exceptional service both with accommodating us with the move in as well as our exit after a long time of service; special thanks to Michael for making it all quick, simple and easy as .. btw, luv the new 0ffice block facilities 🙂
1697424837
1697178601
The maintenance man Nick was awesome on time fixed the issue straight away polite professional and very good at his job didn't leave any mess and went above and beyond his call of duty even though it was after hours
1696839548
Easy access. Very clean unit.
1696319777
Clean facility, various sized storage sheds with easy access 24hrs a day 👌
1696301443
Was with Storelocal for years and years, and they were great. I stopped using them a few years ago, and recently went back. The new managers are lovely - just as lovely as the previous owners. Easy move in, monthly debit, secure facility with 24/7 access. I would recommend using Storelocal and will do so again when I next need the space.
1696158108
Amazing service and great rates - huge thanks to Ben for explaining everything so thoroughly and making the move a breeze :)
1695733315
Had a unit in Halifax which was a great central location, great size for the money. Was such an easy process to book the unit and was so easily accessible and clean premise. Never had any issues with entry to the sire.
Highly recommended
Highly recommended
1694752845
5 🌟
1694564610
After searching on google for storage for someone else, I came across Store Local in Sunshine.
After speaking with Michael I was surprised to hear, the unit on offer was twice as big and half the price of the current one I was using. I thought it was a gimmick to get me in the door and then slap me with additional costs, like the last place I was at.
That was a few months ago. Not only do we have 2 large storage units for nearly the same price as the last one we had, we now, also have an office here. What also sets Store Local Sunshine apart from others, is how conveniently located they are to everything I need. Sunshine Plaza, for shopping, food etc, Bunnings, Harvey Norman even the train and buses are close by. Too many things to mention. Everything you need is in one spot, how can you not be impressed. Thank you Michael.
After speaking with Michael I was surprised to hear, the unit on offer was twice as big and half the price of the current one I was using. I thought it was a gimmick to get me in the door and then slap me with additional costs, like the last place I was at.
That was a few months ago. Not only do we have 2 large storage units for nearly the same price as the last one we had, we now, also have an office here. What also sets Store Local Sunshine apart from others, is how conveniently located they are to everything I need. Sunshine Plaza, for shopping, food etc, Bunnings, Harvey Norman even the train and buses are close by. Too many things to mention. Everything you need is in one spot, how can you not be impressed. Thank you Michael.
1694555796
Was a seemless process in using store local in Pakenham, great facility, would recommend.
1694516517
Moved house recently and used Storelocal to store our family belongings we had no room for. New facility, straightforward service and great value for the 27sqm unit. Best we found in the area, highly recommend.
1694515138
Finally.. A modern storage facility close to my business to store excess goods!! Very friendly service. Highly recommend
1694514715
Started using this facility as soon as it opened and couldn’t happier with my decision. It’s a super clean, safe and easy to use. Couldn’t recommend highly enough
1694494313
Great customer service
1692675857
EXCELLENT
ESPECIALLY THANKS TO VIOLETTE 🙏 the best service ever.
Thank you again
ESPECIALLY THANKS TO VIOLETTE 🙏 the best service ever.
Thank you again
1692061389
Great service
1691560992
Excellent service really reasonable rates. Harry made the process so easy. Will absolutely recommend this business to everyone I know.
Facilities are very clean and safe, with trolleys available to help the back pain
Facilities are very clean and safe, with trolleys available to help the back pain
1691025408
I can't speak highly enough of the staff (Shout out to Delai)
I am an old women who is about to embark on a new chapter of life.
I packed up my home and was unsure about how the storage situation worked. Don't have a lot of money and didn't like the idea of keeping my memborilia
In someone else's keeping.
Thanks to the store local team I have found the perfect spot.
I get anxious with unfamiliar processes and situations but the staff were soooo patient , understanding and professional with me that I am writing this review with sincere thanks.
Thank you all very much!
Viv.
I am an old women who is about to embark on a new chapter of life.
I packed up my home and was unsure about how the storage situation worked. Don't have a lot of money and didn't like the idea of keeping my memborilia
In someone else's keeping.
Thanks to the store local team I have found the perfect spot.
I get anxious with unfamiliar processes and situations but the staff were soooo patient , understanding and professional with me that I am writing this review with sincere thanks.
Thank you all very much!
Viv.
1690922894
1690762544
Excellent clean and modern facilities. Great customer service. Good pricing.
1690696238
1690283909
Well managed storage and david is very accommodating and ready to help.
1690151239
Wonderful service, state-of-the-art facilities, best prices. Highly recommend.
Great for all your belongings and furniture good access of Belgrave Hallam Road
1688253552
To the staff and family of the Storelocal in Kawana, Professional and friendly, easy access to the premises at all times.
Thank you so much for having me utilise your facilities.
Kindest Regards
Glenn Lampkin
Thank you so much for having me utilise your facilities.
Kindest Regards
Glenn Lampkin
1688009121
Nice and easy process. Great customer service.
1687950582
Dave and his team are so friendly and helpful. Look no further just give them a call, you won't be disappointed. Very reasonable prices and great customer service.
1687747739
Great team and proffetional staff and service
1686890893
Clean access beteen 5.00 to 5.00
1686733926
Very clean units, and well Secured location under 24-7 Surveillance and well worth the money.
1685536847
I cannot recommend these people and this business enough. So incredibly helpful and the prices are the best value. Stop thinking about anywhere else, these guy's are the best. Dave was amazing!
1684193698
Are helpful and polite. Offer wide range of options. Prices competitive . Even have a small truck you can use if you book. Recommend as a storage option for anyone looking
1684144481
1683357159
Great service and facilities and clean premises. Highly recommended.
1683274644
The first thing when you walk in its clean and tidy that's a big relief first impressions last and so reasonably priced and the professional service over the phone was second to none I'm not tech and the lady was so considerate and understanding
1683257445
Clean easy access. Absolutely by far the best storage facility I've been in.
1683170547
What a great storage facility. Nicole provides next level customer service, she is attentive and goes out of her way to , explain things clearly (even for newbies like us). The facility is clean, easy to get to and caters for just about anything you need to store. I cant recommend them enough.
1683156724
Awesome
1683115090
1682668533
Easy to work out over the phone and the first month free. Cheers again for your help I needed storage for some of my trade tools work out great for me. Re Greg
1682627214
Good clean storage facility with easy access and reasonable rates.
Staff are polite and great to deal with.
Would recommend long or short term.
Darren.
Staff are polite and great to deal with.
Would recommend long or short term.
Darren.
1682308912
Simple
1682023774
An easy and convenient location to get to with very good rates.
1681711082
Great prices, friendly staff. Very safe and secure
1681616795
1681442530
Secured, clean and quiet. Easy access.
Very convenient storage place
Worth for each cent you pay for it.
Very convenient storage place
Worth for each cent you pay for it.
1681181842
Excellent service, couldn't ask for better , great location,easy access 24/7, all ground level sheds 👍👍👍🙂🙂🙂
1680487393
Wonderful, helpful staff, couldn't ask for better.stotage sheds are great,all on ground level,with extra security on them.,great work girls,tell the boss I said you deserve a pay rise 🙂
1680156951
The guys @ Store Local are fun and great to deal with. Easy to get on with and always there to assist. Glad I chose Store Local
1680133225
Can't recommend Gympie store local highly enough. Initially booked two units however everything for my Dad fit into one and cancelling the second unit was no problem. All of the staff have gone above and beyond even to the point of locking our padlock when it was accidentally left unlocked. If required I would happily use this facility again.
1680128777
Craig at StoreLocal goes above and beyond to be helpful to us whenever we need our caravan. His customer service and interpersonal skills are first class and we feel safe and secure leaving our van in his care.
1679061121
1679015965
Belongings very safe, friendly staff, very helpful great prices
1678977201
Great service everytime
Harry is very helpful
Harry is very helpful
1678909949
We've had a unit here for a couple of years, always been a pleasure dealing with the team and a very clean location, thanks
1678690620
Booking a storage shed with Mandy was stress free, living interstate Mandy made it all easy, forms by email promptly sent and received. Shed is as described and out of flood zone. Great service!!
1678682014
1678578347
Clean tidy easy access
1678505703
Very reasonable rates & helpful staff. Ben is very kind & helpful
1678151787
Very accommodating for the needs we had. Service outstanding and storage room clean.
1677985714
Very good place to get in and out of with key pad entry,Ezy axis to your storage unit very clean
1677496010
Just very recently moved out of a unit after no longer needing it, and all I can say is that as someone who has used this facility multiple times when it was under the previous ownership, I can see it has gone through a major upgrade in the most positive way.
Great prices, easy to book both online and in-store, excellent security and very helpful and friendly staff.
Great prices, easy to book both online and in-store, excellent security and very helpful and friendly staff.
1676780859
Great service, great options.
1676413079
Really happy with the friendly service and warm welcome by Michael. Facility is clean and secure with easy access.
1675394963
Fantastic customer service, friendly and helpful would definitely recommend.
1675305646
Thank you Joel & Claire for an amazing experience.
I was living in Geraldton n needed things moved from Bunbury to StoreLocal. From start to finish the whole process was stress free. Joel recommended a Removalist, they were extremely professional they kept me updated through the whole move. Joel & Claire are amazing to deal with, they are both beautiful people. I cannot recommend StoreLocal enough.
Thanks Jane
I was living in Geraldton n needed things moved from Bunbury to StoreLocal. From start to finish the whole process was stress free. Joel recommended a Removalist, they were extremely professional they kept me updated through the whole move. Joel & Claire are amazing to deal with, they are both beautiful people. I cannot recommend StoreLocal enough.
Thanks Jane
1675213355
1675053922
Fantastic Staff. Super helpful and easy to deal with. Ben was able to accommodate all my requirements and offer assistance to make it a smooth transition.
Great company.
Great company.
1674789410
I found storelocal Campbellfield to be very helpful. Ben was amazing and friendly and more than happy to help. Would be very happy to use them again if need arises in the future.
1674048744
The staff member was very helpful and friendly and I would recommend storelocal too anyone looking for a storage space
1674004985
Ben, the business manager at Campbellfield was so friendly, informative, and easy to deal with. Great start.
Garry
Garry
1673772310
Very happy with their storage services. Flexible, easy options and the staff are incredibly friendly and make the process as smooth as possible.
1673742121
The team at StoreLocal have been amazing to deal with. They have gone above and beyond to help with everything I’ve asked of them- from needing more time in my original storage shed to facilitating a smaller storage shed while it was needed. The entire team have made every effort to be friendly and professional in every interaction and I can’t recommend them enough.
1673429846
Can’t fault our experience with Storelocal. We rented out a unit for 2 years and had exceptional customer service with both our entry and exit. Thanks for making our moving/building experience much easier!
1672987139
Joel is a great asset for Store Local. He was helpful at all times. The storage was perfect for our needs and we felt confident in the security of our items.
1672731741
Brilliant facility clean and secure!
1672713453
Have used Store Local for many years and it is a great place to store goods. Thanks to Harry who is always on hand to help with enquiries.
1672712404
I would recommend the Bunbury Store Local to anyone.
At times I was struggling to make my payments but Joel & Claire were very compassionate, understanding & professional.
At times I was struggling to make my payments but Joel & Claire were very compassionate, understanding & professional.
1672710895
Really good people and service.
1671867558
1671854946
1671531301
1671490954
Very well run place. Good secure parking for boats
1670638687
I phoned Jason after our storage and moving plans from regional NSW had unexpectedly collapsed and we'd been struggling to find a solution for hours.
He was so helpful, proactive and positive while he worked out the best way to solve our problems that he turned a desperate and stressful situation into something manageable.
We cannot thank the guys at StoreLocal Sunshine enough.
We highly recommend them.
He was so helpful, proactive and positive while he worked out the best way to solve our problems that he turned a desperate and stressful situation into something manageable.
We cannot thank the guys at StoreLocal Sunshine enough.
We highly recommend them.
1670215686
Amazing service!. Joel and Claire went above and beyond my expectations and for that I really appreciate them for it. Would highly recommend using them to others and will again use them in the future. They both deserve a raise
1670047593
My experience with Store Local Hallam was really good. Dave was extremely professional and very helpful at every step of the process. Accurate information was provided in terms of what to expect with storage and Dave made sure he was available to answer any queries early on, even after hours at times. The storage facility itself was very secure and clean. All my furniture and items were spotless even 10 months later with absolutely no dust/damage from moisture.
Overall, a very seamless and smooth experience with this store from day 1. I would highly recommend this store to anybody looking at storage options in the area.
Thanks, Dave, for all your assistance through all the months that I was with the store.
Overall, a very seamless and smooth experience with this store from day 1. I would highly recommend this store to anybody looking at storage options in the area.
Thanks, Dave, for all your assistance through all the months that I was with the store.
1669556568
1669430357
Hassle free & seamless experience. David easy to work with. Highly recommended.
1669416839
Very polite & helpful. Very quick to sort me out with a storage shed for my car at a affordable price. No complaints at al. Tim Eddy.
1669345123
Hi
We Rented 2 sheds from StoreLocal they couldn't have been more helpful in getting us into them. Both were at short notice and they performed very well.
Graham
We Rented 2 sheds from StoreLocal they couldn't have been more helpful in getting us into them. Both were at short notice and they performed very well.
Graham
1669154656
Love the place and team
1669017047
Recommended by a friend who had superlative service from Harry - I can vouch for that too - very helpful in securing several storage units for me and helping with a complimentary trailer loan to move items around. Premises are neat and clean and well protected with security. Highly recommended.
1668938171
1668838338
Harry is a fantastic person to deal with and makes a stressful move so much easier with his easy happy manner . Thanks for all your help Harry!
1668727031
I have been with the store now for 2 years or maybe more I have forgotten now. But David has been amazing for the years I've been there. They are extremely understanding and help me in so many ways that I can't express how thankful I am. You will always be looked after. I recommend it highly. Your stuff will be safe and secure with no worries.
Thankyou Kindly
Thankyou Kindly
1668682192
Good place to store furniture ecc...
Good Boss too😁
Good Boss too😁
1668488888
1668396701
Great facility, easy access, great loading bay, great pricing, secure 24/7 access and very clean. Staff are amazing and a great help.
1668390535
Thank you for allowing me to utilise your facilities. I would highly recommend your services for all things storage related.
1668383281
I would like to thank StoreLocalMordialloc for the professional friendly service.
Always courteous and happy to assist with all my needs. A very good storage facility and very affordable.
Thank you again for all your assistance, much appreciated.
Always courteous and happy to assist with all my needs. A very good storage facility and very affordable.
Thank you again for all your assistance, much appreciated.
1668131455
Absolutely lovely Manager
Easy access, very clean
Great prices
Would recommend to anyone
Easy access, very clean
Great prices
Would recommend to anyone
1667909811
great price. secure. great service. any size storage units from very small to enormous.
1667862758
Nicole is a Gem. Cares about customers and keeps the building spotless
1667789050
The team were so helpful and made the process so simple!
The facility was very easy to use and navigate
The facility was very easy to use and navigate
1667777094
Friendly staff, very helpful 👌
1667525421
The Noosa Store local team are great. Harry always listens to your storage needs and does his best to find solutions. The facility is always clean, secure and accessible.
1667510373
Great costumer service
1667441462
Fantastic facility. Unit was clean and premises were always clean and tidy. Security was great with cameras and gate code access.
1667288976
Dave and his team were always a pleasure to deal with and consistently provided great customer service from the day we first rented the storage unit, until eight years later when we (finally!) moved back to Melbourne (June '22). All our possessions were well cared for, and the use of the Store's van was a big help: super-convenient. We really appreciated the team's efficiency, reliability and friendly, welcoming manner. Highly recommended.
1667271929
Absolutely fantastic storage facility. Can't speak highly enough of Jason and Michael. Both are incredibly helpful, friendly and above all go out of their way to help. The storage facility is very easy to access, always clean and well lit up. If you need storage in the west, look no further👍! Thanks StoreLocal Sunshine🙌
1667209042
There were a few communication problems which left me annoyed but Tony the manager got involved and things were sorted to my satisfaction.
1667204459
Great place an very secure
1666932091
Very happy with Kembla Grange Storage. Clean, easy to access..cctv would recommend Kembla Grange Storage to anyone seeking to store local.
1666751338
Great facility, easy access, loading bay, single level, great pricing, secure 24/7 access and very clean.
1666675414
Great service I had to close off a friends apt. At short notice I needed to relocate items for long term storage but couldn’t go out to the facility. The manager facilitated everything by phone and email including codes. I really didn’t have to physically do anything couldn’t recommend highly enough.
1666435432
Great service,lovely staff to deal with who were always helpful and friendly thx epping store local.👍
1666306922
Very modern and clean
1666049578
My experience with StoreLocal was a very pleasant one ..
They’re professional attitude and ease with which things where done was great
Safe , secure storage area ...no fuss entry or exit ..clean surroundings ..
It was a great relief to have had my goods stored here ..
They’re professional attitude and ease with which things where done was great
Safe , secure storage area ...no fuss entry or exit ..clean surroundings ..
It was a great relief to have had my goods stored here ..
1665986456
I rent for almost for one year. Fantastic service I had no issue. Ben was great in his job. Pleasure doing business.
1665916749
The best regional city to live in friendly people I intend going back late 2023
1665547832
Highly recommended for any short term or long term storage
1665463848
Eagle Self Storage were absolutely amazing to deal with. They were friendly and helpful. I had my stuff in storage for several months and even leaving the unit they made the process easy great job guys Narelle
1665451376
1665375151
Good and Émilie introduce me to you as I am from Sydney but will move to Byron Shire soon? …..
1665116542
The North Rockhampton facility is in an awesome location with easy access, staff are always helpful and friendly and everything was made really easy!
1664496237
Immaculate storage area,friendly staff available on site. Very secure. Would be happy to use anytime
1664453441
Excellent service and plenty of storage space in unit. Met our needs well.
1664342494
I have used store local Tweed Heads a number of times and found the team there to be very helpful.The storage is easy and the towing service makes it very simple to drop off and pick up our van.
I would highly recommend them
I would highly recommend them
1664274326
Got the size space what were looking for,Very friendly and helpful lady,did the booking online at their office,she explained all the information that was required.
1664238404
Super friendly and welcoming, very clean. Trolleys available to help move your items back and forth.
1664230115
Great service and facilities, easy access, Harry is a legend!
1664188822
Excellent service & easy 24/7 access!
1663915066
I had a storage unit for approximately 12mths in gympie.
I had moved away and you guys were absolutely great to deal with on helping me out.
Very highly recommend 👌.
A very big thank you to Mandy in reception 😁
Cheers Darren
I had moved away and you guys were absolutely great to deal with on helping me out.
Very highly recommend 👌.
A very big thank you to Mandy in reception 😁
Cheers Darren
1663912624
We are very happy with the several years of secure, clean and easily accessible storage we have had at this facility. It met our needs very well, and we would be happy to use it again should the need arise. Thank you!
1663718907
Easy to deal with. Great experience!
1663639483
Thank you very much for the support. The best experience started from the front desk, where I arrived to ask for information and I got everything sorted out in a couple of minutes, with the perfect storage for my things. It was easy to move out too, exceptional communication. Thank you!!
1663224868
Clean professional facility and Harry is the best! The Man Caves are perfect solution for e commerce 🥳
1662978140
1662909033
Excellent service
Joe is very good friendly and really puts himself in the shoes of someone
This happened to me when I didn’t know what to do with my furniture
Thanks Joe
You are the best
Joe is very good friendly and really puts himself in the shoes of someone
This happened to me when I didn’t know what to do with my furniture
Thanks Joe
You are the best
1662877618
Great secure storage - easy to access and clean. Dave & Dave were very friendly and helpful.
1662682048
Loved the fact my belongings stayed dry during the recent floods. Thanks guys your place is secure in all respects.
1662611968
So far so good I bin couple days with store
Local campbellfield it seems friendly and a good
Company to deal with it I wish to stay luck that for good Walid Nahas and bye for now thanks
Local campbellfield it seems friendly and a good
Company to deal with it I wish to stay luck that for good Walid Nahas and bye for now thanks
1662523744
Claire and Joel run a great storage facility. They were very helpful from the start, explaining how the storage facility operates and doing their best to find the storage unit that best fit our needs. I would not hesitate to use them again. Thank you.
1662445195
Thank you to the guys at Store Local Epping, Victoria. Their service was excellent and the units are very clean. We rented a storage unit for a few months and really appreciated the friendly and helpful people there. I highly recommend them. G. Lever
1662358167
Great value for money, excellent staff, awesome options for storage. Can highly recommend the services here, and Harry at the front desk is an incredible help for all enquiries
1662340896
They are very helpful and is a very reasonable prices also great security as well
1662169977
Very skilled and thoughtful staff. Even noticed when I didn’t lock my shed probably… thank you for your timely service
1661483268
1660960926
1660702410
Quick, easy and convenient! Staff are beyond lovely and helpful! Premises is kept super clean.
1660099510
Friendly staff awesome 👌
1660032380
1659411145
Joel was an absolute legend, my mother fell ill and behind on her payments, Joel was very patient and kind about this situation and helped me to transfer the unit into my name and continued the rent at the same price enabling me time to sort out my mother's affairs, made a stressful situation allot less stressful, Joel you have a heart of gold and there's not many people like you left these days and I can't thank you enough!!!!!
1659409666
Clean, organised facility and excellent customer service. Harry has been extremely helpful. Highly recommend.
1659402581
Best place to ever have stored my stuff in
Thanks all for the year's
Thanks all for the year's
1659345817
They have been very friendly and gone out of their way to help us move large things. We have had our things in storage there for 3.25 years and non of it was damp or mouldy even with the large amount of rain that we have had in the last year.
I would recommend them.
I would recommend them.
1659231784
From day one I only received the best support in moving from QLD to Vic, capacity of storage unit was given blindly as I was not sure at all what size I needed but with the help of Geoff it was a perfect size.
Also I was able to find a remover though him as well.
Also I was able to find a remover though him as well.
1658819297
Great storage unit. A bit more expensive than another place I was looking at (by maybe $20) but much easier access to the unit and great customer service. Totally worth it.
1658805059
WCG Security provides Storelocal with all their security needs from alarms to CCTV. We are proud to work alongside Matt, you will not find a more professional and reliable person to conduct business with and we would highly recommend Store Local Kembla Grange to anyone looking for storage needs.
1658784720
good service good facility.
1658734131
1658383270
Excellent! Harry goes the extra mile to help tenants. Facility is well maintained and clean and tidy.
1658277937
Thank you for helping me in the past month, really friendly and nice people, competitive price, wish you all the best with your storage business, will recommend you to my friends in central coast area!
1658206568
Awesome people and service. Clean and great location
1658131998
I am happy with the totality of the storage, from start to finish. Nothing was ever a issue no matter what the query was. The storage was easy and the exit was easy
1658114152
Friendly stuff, secure storage with different sizes and needs. Highly recommended.
1657682862
I have just finished a rental of about 14 months with the sunshine operation for a unit. In the last 12 months this facility has seen major upgrades and is now very secure and well maintained. Service was great and there was pretty much someone around all the time. good operation and good value.
1657600471
Great place to store the van while we spent time on the Goldie. Excellent service and so handy.
Thanks Store Local!
Thanks Store Local!
1656909014
1656767220
1656487198
Great fuss free storage. Highly recommended..
1655807614
1655786194
Great experience, friendly staff. Easy move in and move out process
1655632288
A great place to store! Management has been extremely flexible and generous with shifting needs.
1655462910
Store local is safe and secure, its always kept clean and Ian is helpful and friendly.
Excellent service and facilities
Excellent service and facilities
1655430907
What started out as a short term need for interim storage ended up being three years while trapped overseas due to Covid. Harry the manager at this store was brilliant. His communications and understanding of our situation was first class. The facility was clean, safe, secure and easily accessibly for retrieval of odd necessities by our local friends. A world class facility managed by a world class team during a challenging time. Thank you.
1655258763
Never used a storage facility before, but storelocal was easy to deal with nothing was a hassle will do it again.
1654852716
The service here was great and the employees really accommodating and flexible. Would definitely store here again. Thanks :)
1654827161
Very accomodating and flexible. Easy to deal with.
Thank you.
Thank you.
1654764445
Great service, lovely staff to deal with, who were always helpful and friendly. A great team and would have no hesitation in using them again in the future. Thanks team 😊
1653984158
1653960467
1653613411
1653604014
Harry was so helpful: from finding me the right size storage unit, to ensuring I understood how everything worked including access outside of work hours. When something is worth storing, StoreLocal makes this possible with complete peace of mind. Thank you.
1653385660
1653384266
Great service and facilities
1653299074
1653293329
The staff at StoreLocal Gympie are outstanding.
My late father had a storage unit with them and
the empathy and compassion they showed me, during such an emotional and stressful time , brought me to tears . They arranged access for me to collect my Dad’s belongings, even after the unit had fallen into arrears .
Thank you again Mandy and Debbie, your kindness won’t ever be forgotten.
My late father had a storage unit with them and
the empathy and compassion they showed me, during such an emotional and stressful time , brought me to tears . They arranged access for me to collect my Dad’s belongings, even after the unit had fallen into arrears .
Thank you again Mandy and Debbie, your kindness won’t ever be forgotten.
1653191733
This is one of the few storage facilities which I was pleased to discover was not only kept clean, but was very modern, secure and very easy to navigate our way around. Open 24 hrs, with live online access to my account via their website, allowed me to view all invoices, book a shed and and pay online easily. I highly recommend the Mordiallicc branch and thank their lovely staff for all their help!
1653002330
I would highly recommend StoreLocal Tweed Heads. Very well organised, nothing is a problem. Friendly staff. Great security. 👍
1652836729
friendly staff, good access, reasonably priced
1652495969
Great secure storage nice an clean , very friendly staff will definitely be using StoreLocal again.
#1201 ✌️
#1201 ✌️
1652326350
We just purchased a storage unit. Dave helped us with picking a size and choosing extras, including a free move in van which he booked on the spot! He was efficient, knowledgeable and very kind. I know our belongings will be in good hands. The storage unit we were given looks brand new and the facilities look very secure with CCTV monitoring and various security mesaures in place. I would recommend 100%
1652064160
We were very happy with the service provided to us from store local the sites are very accessible and secure with great prices . We would recommend to anyone looking for great service friendly staff and always helpful. Thank you.
1651886222
Very Helpful and Friendly Staff Payel, Jason and Dave are wonderful Guys, and very pleasant at all times. The only reason I have left Store Local is that I have just become widowed, and no longer have a car or Driver to tow My Caravan for me , unfortunately it is time for me to try Selling the Van. This is the only reason I've left. Thank you to All the Guys at this Branch. Susie.
1651705867
Highly recommend these guys. Professional and prompt with all communications
1651549565
Excellent, Staff were friendly and very helpful in the lead up period before storage and throughout the storage period.
1651023792
Harry is a legend! Everything went smoothly and other family members will be using this facility early next year.
Thanks you Harry:)
Thanks you Harry:)
1650972907
Highly recommend StoreLocal Noosa. Facilities are very well maintained, and the Business Manager (Harry) was so helpful when we were searching for a storage unit at short notice for our daughter. Harry, thank you for a first class customer experience !
1650798022
Very happy with dealing with store local Busselton Easy access and felt confident in the security of our gear. Definitely recommend them.
1650618783
1649756138
Fantastic move in experience with Jason at StoreLocal Sunshine. After looking at around the market at storage options, a phone call to him and he was able to secure the best solution for my needs and arrange for it all to occur in than 10 minutes.
Was able to inspect all options and select the best for my needs and set it up quickly. No pressure sales techniques and was genuinely interested in getting the right solution for my needs.
Very happy with StoreLocal Sunshine and especially Jason with service to date.
Was able to inspect all options and select the best for my needs and set it up quickly. No pressure sales techniques and was genuinely interested in getting the right solution for my needs.
Very happy with StoreLocal Sunshine and especially Jason with service to date.
1649255549
1649204173
I travelled from Mackay two years ago and my shed that was assigned to me had a lock on it already. I called storelocal to speak to them about it and they quickly gave me another shed to go to. They fixed the mistake asap and they are lovely to communicate with if an hassles arise. Would use this business again. Thank you.
Jane
Jane
1649135758
Wonderful Service, very clean and secure premises. Joel and Claire great to deal with..
1649056726
Clean spacious storage unit, good advice from Stephen when we moved our stuff in, and reasonable prices. Highly recommended.
1648449352
1648424604
Highly Recommended great service, price, location & sheds
1648169589
1647511512
Leased a storage container for 18 months. Very professional setup, 24 hour secure access and super helpful staff. A great customer experience from start to finish. Thank you to Dave and the team.
1647473919
If you have anything to store big or small you can't go past StoreLocal North Rockhampton..The staff are most helpful and friendly.You also have access to your belongings any time of day.I highly recommend them.👍
1646948483
Store local - Noosa I’d a well run, clean and modern facility. Great access allows even taller trucks to enter under cover. Best aspect though are the helpful & friendly staff , incl manager Harry. Always happy to help and solve problems. Highly recommended.
1646774339
Thank you priyal, the best customer service, best prices around.Helped me a so much even with furniture removalist. etc awesome!!!
1646616809
Store Local Gympie are the most amazing group of people. They have gone above and beyond in helping me secure a space to store donations for the 2022 flood victims until the houses are cleaned out and ready to recieve the donations. I highly recommend them 💖
1646262134
Great customer service from Harry and staff. Would recommend them to anyone interested in storage
1646196977
We have been using Store local Hallam & previously Hallam Storage since we closed down our factory a couple of years ago. It's kept clean and the staff is great . No pressure ever. Very happy with them , had to get an extra small unit to help my daughter out for a few month now to store a few pieces of furniture, Dave just super helpful & friendly, highly recommendable & safe.
1646196252
Very nice people. Ben went out of his way to help. 10/10
1645497325
Great location, clean and tidy, trolleys available and competitive price
1645059224
Good storage place, great staff
1644562296
Fast, easy and Helpful.. 24hr access via gate code what more do you need... Cheers guys :)
1644391020
1644311997
Best storage sheds
1644023384
Great storage facility with friendly and very helpful staff...good prices.Thanks Priyal.
1643926556
All storage sizes, all your needs, boxes,tapes,locks,clean,trolleys to help cart your stuff, great people to sit down work out for your needs, pricing is good
1643838465
Very well run business, the manager was a really nice person to deal with.
Very easy access to our unit & very clean area to work in.
We would recommend this place to anyone looking for storage.
Very easy access to our unit & very clean area to work in.
We would recommend this place to anyone looking for storage.
1643428935
1643354771
I have been using StoreLocal Northcote since 2017 when moving into a new house, combining the content of two. Over the years, we have changed units' size on a couple of occasions and Geoff, the facility manager and his team have always been extremely helpful. They are genuinely interested in providing a personalised service, making the whole experience easy and enjoyable. Highly recommend.
1643348276
Great storage here. Great value and a great manager. Very helpful and caring.
1643341888
1642565037
Great service and no hassles what so ever.
Followed up on my contract and finalised everything in no time .
Followed up on my contract and finalised everything in no time .
1642502444
We have been using StoreLocal Northcote for the last 4 years for our small business and we couldn't be happier. The facilities are clean and availability of access is perfect (24h access is not something we wanted).
Geoff and his team are very accommodating and flexible and we have
Geoff and his team are very accommodating and flexible and we have
1642287196
Had an exceptionally positive experience with Store Local. So helpful over the phone, able to manage online contracts and easy access to our storage unit. It was truly seamless. Highly recommend.
1641340064
Easy booking and check-in. Clean dry units.. Good experience overall.
1640740135
No issues here, team is lovely to deal with.
1640296825
Great facilities. Always helpful and prompt with any questions asked. I would recommend and use again in the future.
1639846470
1639575818
Great service. Lovely staff. Excellent facilities.
1639337302
Super clean storage and gives me 24/7 access to my gear. Really good!
1639091417
Steve and staff went far above and beyond the call of duty in assisting me with availability and sign-up.
The sheds are immaculate / Clean, easily accessible, rates and special deals are superb !
I cannot recommend this professional service/business highly enough.
Super friendly courteous experience and a real pleasure to do business with !
Definitely a ten out of ten 👌
The sheds are immaculate / Clean, easily accessible, rates and special deals are superb !
I cannot recommend this professional service/business highly enough.
Super friendly courteous experience and a real pleasure to do business with !
Definitely a ten out of ten 👌
1639029647
My wife and I have had several storage sheds over the years in Hobart, Melbourne, Brisbane and London (Twickenham). Without doubt Store Local Noosa is the best we have encountered. It is immaculately clean, beautifully maintained and nothing is too much trouble for the Store Manager Harry. In fact if he wasn't a Collingwood supporter I would give him a 6 star rating out of 5. Definitely recommend this facility.
1638758197
Tony was so helpful on the phone. He went above and beyond to organise safe secure storage for us 😊
1638570913
1638404383
1638242607
Friendly staff, excellent location next to Bunnings & fantastic security. Happy to store my valuables here.
1637877426
Clean, secure, accessible, efficient staff and excellent response time.
1637408711
Couldn’t be any happier with your storage options and service. Would recommend you to anyone who needs to store their belongings at a great price and great service. Also recommending a removalist when we moved into our new place. Thanks team
1637207533
1637116315
Good clean storage units,friendly courteous staff with top security. Would definitely recommend to anyone wanting to store anything, staff always willing to help in any way,just give them a call and they'll sort something out for you. Steve Robertson.
1637020782
As a local Furniture Removals business owner, dealing with Manu at StoreLocal Epping makes doing my business easier. The facility is always clean & Manu always ensures that both my customers & my staff are well looked after. I highly recommend contacting Manu for all your storage needs. Nothing has ever been too hard for him.
Thank you Store Local for giving Manu to us who use your Epping Store.
With thanks,
Karen
A&G Furniture Removals
Thank you Store Local for giving Manu to us who use your Epping Store.
With thanks,
Karen
A&G Furniture Removals
1636757244
1636704537
I live overseas and had to empty my unit on the border for sale. Both Dianne and Stephen coordinated with friends across the closed border, and my rental agent to help me. Both superstars...I can't recommend them and their business highly enough. Thank you. Deanna Aubrey
1636684061
1636678047
Great storage facility with friendly and very helpful staff...
1636414816
prompt and friendly communication, super clean and organised with lots of helpful trollies
1636226583
Great service from the staff here
They were nice enough to drop off an.order of tea chests as we're just around the corner
They were nice enough to drop off an.order of tea chests as we're just around the corner
1635999066
I’d like to say a huge thank you personally to Jo for her outstanding customer service! She was extremely helpful and accommodating! All communications I had with Store local Busselton were friendly and professional. The units are clean, tidy and secure. We’re very happy with the service we received over the past 8 months. Thanks guys 🙏
1635900270
Fantastic location with a well maintained and accessible space. Staff and management are incredibly considerate and helpful. I highly recommend.
1635818410
Very friendly very clean shed we even forgot our keys once the ladies were a great help would definitely recommend A+
1635721295
1634198664
the airlie beach setup is great and its comforting with the security provided.
Tony went out of his way to help me get sorted when i was in a difficult circumstance. thanks heaps!
Tony went out of his way to help me get sorted when i was in a difficult circumstance. thanks heaps!
1634021685
The sign up process is smooth and professional.
The staff are courteous and professional.
The facility is clean and secure.
Great operation.
Thanks Dave.
The staff are courteous and professional.
The facility is clean and secure.
Great operation.
Thanks Dave.
1633918132
Thanks for housing my belongings for the past 18month.
Great service clean units, extremely secure premises.
Thanks guys.👍
Great service clean units, extremely secure premises.
Thanks guys.👍
1633815544
Very understanding , consistency of customer care was excellent and a breeze too use such a well run facility.
Face to face help on the site was outstanding.
Face to face help on the site was outstanding.
1633573083
We needed storage at short notice & Harry was both super helpful & efficient. The sign up was easy & fast & the sign I'm process was clearly explained. The facility is clean with easy access to lockers & plenty of large/small trolleys on hand.
Our first storage experience & we happily recommend Store Local Nossa!
Our first storage experience & we happily recommend Store Local Nossa!
1633558432
1633505350
Excellent service. Five star facility for cleanliness and security. Highly recommended.
1633488119
The facilities were so clean, secure and well-lit. Ian was always very helpful and I wouldn’t hesitate to use them again or recommend them to other’s.
1633326240
Secure n safe
1633223432
Great service Many thanks
1633209910
1632964038
Great guys and great storage place
1632891506
1631957820
1631836418
We have been with Store Local for over 5 years. They have always been extremely professional, polite, helpful and easy to get along with. The facilities are clean and secure and I would not hesitate to use them or recommend them in the future.
1631662906
I've been storing with StoreLocal for a while now and I've found the facility first class and the service 2nd to none I highly recommend StoreLocal if you need storage
1631497287
Wonderful storage solution. Competitive rates, easy access and excellent customer service from Sunshine StoreLocal. Big Shoutout to Priyal (Facility Manager) who is very knowledgeable and extremely helpful.
Definitely recommended !!!
Definitely recommended !!!
1631492179
Had my stuff there for many years. David was super easy to deal with.
1631152095
Ian and John have been absolutely amazing.
A great business and trustworthy facility
A great business and trustworthy facility
1630458529
Very conveniently located temporary storage. The facility always clean and tidy, the generous sized trolleys are so useful, and parking whilst loading/unloading is ideal. We used the elevator for an upstairs shed, and this was reliable and easy. In a word, excellent!
1630362783
Staff were really easy to deal with. Facilities are brilliant with a lift up to the top floor. 24hr access made it super convenient for us.
1630282745
Fantastic facility and great and friendly staff.
1629951539
The staff were extremely accommodating! We only required a temp storage solution and they were able to offer us something the very day I put a request in. We also needed an extra day to remove our contents and they were happy to allow that without any additional fees. Great team to work with!
1629859995
Nice clean and very secure,only down fall was that I only needed unit for 2 weeks no prorated available so had to pay for 1 full month,this made for expensive storage.
1628930920
Have only just rented the storage unit. The staff are great to deal with. Showed us a number of different ones so we were able to choose the one that suited us the most.
1628753313
In a nutshell, dealing with StoreLocal Newmarket is absolutely hassle free!
With them, everything is transparent, clear, and straightforward. The whole journey from renting the storage unit till ending my lease was smooth and flawless. Highly recommend them!
Storage unit was clean, well kept and ventilated (no signs of mold, humidity, or insects found on my stored clothes and furniture).
The place is pretty secure. Also, their renting rate was the least I found in the area (never forget to ask for partners' offers, in my case RACQ gave me a decent discount).
A special thanks to you Sharon for the great customer service<3
With them, everything is transparent, clear, and straightforward. The whole journey from renting the storage unit till ending my lease was smooth and flawless. Highly recommend them!
Storage unit was clean, well kept and ventilated (no signs of mold, humidity, or insects found on my stored clothes and furniture).
The place is pretty secure. Also, their renting rate was the least I found in the area (never forget to ask for partners' offers, in my case RACQ gave me a decent discount).
A special thanks to you Sharon for the great customer service<3
1628476807
1628341436
Great facilities and the manager Ian went to great lengths to find me the right size garage,
1628239917
Great storage maybe could close at 9:00 instead of 7:00
1628046181
We are both happy with store local and nothing seems to be any trouble to them thank you for storing our furniture and so close to home
1627945912
1627600602
1627430545
Excellent People, very helpful with good advice.
1627423435
1627389685
This place done us good for 6+ months while living in a hotel highly recommended
1627258806
Super friendly and extremely helpful. Awesome to do business with, can highly recommend this storage facility.
1626745466
Very clean, secure and professional. Would highly recommend StoreLocal Busselton after over 5 years with them
1626519049
Great people, Great place to store, very clean, I recommend it
1626426486
1626056149
Great service, friendly and helpful staff. Very safe storage, clean and easy to access.
1625646856
Steve was a great help with all our storage needs. Would recommend you're facility
1625531591
Ian is doing the best services as Business Manager at StoreLocal Airlie Beach Team, he will help you out, no matter what!
1625460299
1625451142
Called to enquire about storage and spoke to Mandy and she was most helpful. Will recommend to everyone.
1625188522
Beautiful new location and friendly staff! Would highly recommend 🤩
1625183794
Very clean, easily accessible and friendly to deal with. Thankyou.
1624836670
1624399190
This storage ticks all the boxes. We are comfortable leaving our prize possessions in the care of this facility.
1624337751
Fantastic staff, facilities and very competitively priced. Would recommend Storage local to anybody that needs to store, items , motor vehicles and caravans.
1624276483
What a great facility run by a great team. Harry you were such a pleasure to deal with, everything was so easy, thank you. The storage units are clean and we felt so at ease with the whole experience. Highly recommend using Noosa StoreLocal. They'll definitely look after you and your belongings.
1623912879
Tweed Heads Storelocal manager Stephen was of great help when I was inquiring about boat storage advising me of the services and pricing.I would recommend Storelocal Tweed Heads
1623737363
For a number of years up until recently, I had quite a few things stored here in one of the bigger units. It's run very professionally and efficiently, always kept spotlessly clean, well equipped with easy access but very secure. The staff including Geoff, the manager are all quite personable and always very helpful. I'll miss the place. Highly recommended.
1623215268
Very happy with StoreLocal Narre Warren. The guys there are super friendly and helpful. The storage facilities and options were excellent and very secure. The rental process was very flexible and the prices were better than anywhere else.
Highly recommended!!!!!
Highly recommended!!!!!
1623029653
Only new to using storage shed, however so far, it has been smooth sailing. Clean shed, good access for delivery from truck, staff helpful and friendly.
1622415609
Thanks Steve, very kind and helpful.
1622076047
Highly recommended
1622032468
1622012539
The StoreLocal Team were very friendly & helpful & were pleased to reserve a very suitable storage solution for me over the phone until the storage contract could be completed. WThe process was quite simple, seamless & very efficient. I thank Adam, Dave & David (at Hallam), very much for their kind & coureous care, attention & assistance. I am also impressed with the security of the site & the 24/7 access & ability to park close to the unit & nearby exit gate. I look forward to a long association with the facility & staff.
1621211740
I have used SoreLocal Newmarket for many years and can vouch for the excellent facilities they provide.
I have used many others in the past and the following differentiates them from the rest : Its always spotlessly clean (most of their peers are most definitely not), no rodents, safe and secure environment utilising the latest technology to do so, unimpeded access 24/7, well lit and most importantly good value for money.
My family still utilise the facility and i cant recommend StoreLocal highly enough. I will use them again in the future should the need arise.
I have used many others in the past and the following differentiates them from the rest : Its always spotlessly clean (most of their peers are most definitely not), no rodents, safe and secure environment utilising the latest technology to do so, unimpeded access 24/7, well lit and most importantly good value for money.
My family still utilise the facility and i cant recommend StoreLocal highly enough. I will use them again in the future should the need arise.
1620899068
1619500652
Great place to store things helpful staff very friendly
1619061355
The price is good, easy to access, clean and the communication is excellent. Thank you.
1618372360
I recently used Eagles Self Storage for the third time. On every occasion they have been a pleasure to deal with. Great service focused on helping sort out your particular storage needs delivered by a friendly and effective team. What more could you ask for?
1618359639
Great customer service- Nicole is a great asset to the business. My first experience using storage is very positive, I would highly recommended Store Local Mordialloc
1618016166
I this is the first time I’ve ever rented a storage unit and the office staff made everything so easy and understandable not to mention affordable. After a very long week of dealing with moving this made everything a little bit easier. Thank you so much. I am very happy with the service.
1617927738
1617770950
1617178406
Great storage business, with moving and packing materials. Friendly staff. Very secure with personal access codes and security camera's. Also offer insurance
1616472651
Easy signup and a good, secure space. Protected from the elements and easy to access - enough room to navigate a removal truck through as well.
Great price overall.
Keypad site access is very convenient, no extra cards or keys to manage.
I'd use them again to store my stuff.
Great price overall.
Keypad site access is very convenient, no extra cards or keys to manage.
I'd use them again to store my stuff.
1614670683
Staff and owners here are amazing, place is secure and feel very comfortable storing our bits here. Cheap and reliable ☺️
1614565906
Steve very helpful, fully recommend
1613517442
1613094844
1612746176
1612402477
1611871780
1611528279
1611522503
Eagles Storage is amazing! If my business hadn't have grown out of the space that I had, then I would never have left. Greg and Tony are great and no request is every too hard. They go above and beyond in every way. For over 3 years we had 2 storage spaces and within this time was able to utilise the meeting rooms for client meetings, the reception service for deliveries and collections and was even given lighting in our unit due to our team working late into the night. Couldn't recommend Eagles any higher!
1611346690
1611288811
Hello team, I would like to thank you for your service at StoreLocal, no hassle, no fuss, I would recommend this company to my family and friends, with thanks Tim
1611265940
Could not be happier with the service I have received from Ian and the team at StoreLocal Airlie Beach. Ian was able to find a quick an easy solution to my storage needs at a very reasonable price.
1610668140
Ladies in the office are Excellent to deal with:) good value facility.
1610425442
1609914538
1609904610
1609834595
1609743078
I was so happy with the staff and service they always had time to help. (Thanks Girls)
The security was great had cameras everywhere, premises was always tidy
Units were vermin proof 👍
I would recommend this company to anyone who needs secure storage.
The security was great had cameras everywhere, premises was always tidy
Units were vermin proof 👍
I would recommend this company to anyone who needs secure storage.
1609386552
Fantastic
1608789800
1608272592
1607913862
1607738486
StoreLocal have been brilliant. Great customer service and facilities are clean and easy to get to. Highly recommend.
1607672507
1607045725
Very clean, easy access, fantastic staff and some great special offers.
1606426182
Definitely a good experience and will not hesitate to go back again.
1606168873
Great location and shed choice.
Best pricing and caretakers in Whitsundays.
Best pricing and caretakers in Whitsundays.
1605910880
Great storage facility. Has a dedicated wine storage area, friendly helpful staff. Do check manning hours as Covid19 has shortened these.
1605892757
1605500361
Wonderful facility and extremely friendly service from Sharyn.
Thank you
Thank you
1605498888
1604382120
1604219543
1604213016
Good selection & service
1603955777
1602557627
Fantastic and helpful staff.
Easy to organise storage facilities for renting.
24hr access with security surveillance.
Tidy storage sheds.
Public amenities on site.
Easy to organise storage facilities for renting.
24hr access with security surveillance.
Tidy storage sheds.
Public amenities on site.
1602310354
Booked a unit at the last minute through the lovely Sally at the front counter that as much as I managed to make it difficult she got me a great unit at a great price. Good sized facility, good parking and nice and clean whilst being CO VID prepared.
1601941800
1600822676
1600681441
Wonderful
1600317086
1599022174
They are great facilities, clean and secure, with up to date technology and layout.
The guy managing is a top bloke (Ian), was very accommodating with my circumstances and what I required.
I highly recommend using this service 👍
The guy managing is a top bloke (Ian), was very accommodating with my circumstances and what I required.
I highly recommend using this service 👍
1598607665
Customer service here is outstanding, would absolutely store our items here again without hesitation!
1598416505
Just great ..friendly staff...highly recommended...
1597617524
1596977020
Pleasure to deal with A+++
1596624926
i have used them twice and each time they went above and beyond to make sure every thing went smoothly for me the staff are fantastic i highly recommend your store you goods with them
1596601580
Professional, prompt and courteous response from Andrew at the main office. Units are well protected from the elements.
1595989224
Friendly service and straightforward transaction 😀
1595454898
David was a great help and patient in assisting me to work out my storage needs. The facility grounds and storage i hired are clean and tidy.
Thank you for your help.
Thank you for your help.
1595378032
Dave & Adam at StoreLocal Narre were able to help me out at the last minute when I urgently needed a space to store my belongings. I had no issues the whole time I rented the space, and when something came up, they were extremely helpful and prompt with a resolution. Couldn’t recommend this facility any higher!
1594719102
Geoff, the facility manager, is an awesome guy to deal with and makes renting a unit here a great experience. Always very friendly and helpful, never hesitates to go out of his way to assist customers. The facility itself is good, my only complaint being that the drive up parking area could be improved, with some selfish people blocking the exit due to an inability to comprehend simple "park between the yellow lines" instructions. Overall though a nice facility in a great location, made all the better by some excellent management from the facility manager.
1593238193
Such great service at this place.. the previous reviews were true! Been there today...
Had researched several storage facilities in this area and decided on this place. Not only because they have an amazing deal at present (the other places have good deals too) but the differentiating factor was the service, which does make a difference!
You just feel better with the decision you are making when the staff give good service.
To the managers/ owners ... your staff deserve a raise👏👏👏
Had researched several storage facilities in this area and decided on this place. Not only because they have an amazing deal at present (the other places have good deals too) but the differentiating factor was the service, which does make a difference!
You just feel better with the decision you are making when the staff give good service.
To the managers/ owners ... your staff deserve a raise👏👏👏
1590618781
1587688266
I have only good things to say about StoreLocal Newmarket. Modern and clean facilities, excellent service and a decent price. All our belongings were in perfect condition after being stored for 2+ years. Would highly recommend this facility and will use again in the future.
1586321529
Has the best location, only a few Klm's from the city. Easy Access to storage units and they supply good quality trolleys to help moving stuff (no wobbly wheels) The prices are pretty good and security is great. Very business like with Tax Invoices always on time and payment made easy. Been storing for about a year and would highly recommend them.
1583902565
Store Local Busselton, clean and tidy premises, secure location, secure access and was very pleased with my time using their premises
1583807383
1581602091
Friendly owners. Clean and well maintained
1581169418
Great facility , wonderful reception staff, competitive pricing
1580738186
Perfect for a storage room.
1579587388
I had to return my Foxtel box and they made it very easy.
1578372506
Friendly and helpful staff 🤗 a wide variety of units to choose from , clean and secure premises 👍
highly recommend 🌟
A great location in Ellenbrook 🤗
highly recommend 🌟
A great location in Ellenbrook 🤗
1578221399
1577939547
Big thank you to Geoff for an impeccable service experience, I thought the professionalism and facility was exceptional. Would recommend to both friends & family - 5 Stars
1574761076
1574740103
Geoff and the staff were easy to deal with and very helpful.
Would highly recommend doing business with these guys!
Would highly recommend doing business with these guys!
1574654223
I have long term storage and know my belongings are in good hands
1574380396
1574078850
Needed a place to store some photos and personal memories until fire threat passes. Antonio was very helpful with options abd assistance both over the phone and in person.
1573731734
Super clean, organised storage facility. Kind and friendly staff who are ready to accommodate . Highly recommend!
1573552681
Best
1572837500
Good service for length of time hired
1571919540
Great place, even has a toilet on site and during the night the light turns on in your storage area when you check in....
1571625891
Jenni and the Team have been and continue to be a pleasure to deal with. Courteous and prompt service, always ready to accomodate our storage needs
1571618189
Excellent Service and facilities at StoreLocal Nth Rockhampton! Jenni is amazing, making our experience so easy. The access is wide and plenty of room to maneuver a big furniture truck. Also, StoreLocal is easy to navigate to, off the main road. Thank-You Jenni!
1571372419
1570087014
1569888908
Great location Jenni is awesome and very helpful and very affordable rates plus 24hr access witch is great for people like myself who live out of town
1569832708
We have been using StoreLocal Rockhampton for quite some time now and it’s a easy and convenient experience.
The units are well secured but easily accessible whenever you need access.
The business makes dealing with them very simple with electronic communications and varying payment options.
We find that this facility provides a great value for money service, friendly staff and definitely recommend this to everyone.
The units are well secured but easily accessible whenever you need access.
The business makes dealing with them very simple with electronic communications and varying payment options.
We find that this facility provides a great value for money service, friendly staff and definitely recommend this to everyone.
1569832594
1569828255
Storelocal north rockhampton are an awesome storage facility, very accommodating and cannot do enough to help you. I would recommend them above everyone else.
1568884125
Friendly and helpful
1568862418
I have been really happy with the quality of service provided. The entire team have always been happy and helpful. I would highly recommend to anyone looking to store items, both long or short term.
1568334707
Majority of my dealings were with Richard. Nothing was problem for him. Even helped move me in. Great service and good rates.
1568030633
great and easily accessible
1567846327
Great people to deal with. Would recommend storing your RV there whilst on holiday in an Apartment.
1566530844
The staff are friendly and very helpful. I had removalists delivering and picking up from my storage unit, both times I was unable to be there. They took care of everything. Definitely recommend Eagle.
1566524347
I have stored items with Eagles a number of times.
The staff are always amazing and the facilities are clean, pest free, great price and the 24/7 access is very helpful.
I won’t look anywhere else for my storage needs on the central coast.
The staff are always amazing and the facilities are clean, pest free, great price and the 24/7 access is very helpful.
I won’t look anywhere else for my storage needs on the central coast.
1566271006
Have previously stored with them and both times have been fantastic and staff are very friendly
Highly recommendable
Highly recommendable
1564398931
Very good
1563517460
Neil & Craig have always been very helpful & friendly & I would not hesitate to recommend your storage services!
1562572493
Tidy
1561557486
1559787559
Jo was fantastic in helping us out of a tight spot. Staff at Store Local couldn't have been more helpfull. Unit was clean and perfect for our needs.
1559127556
We are so pleased that our van is stored at StoreLocal Tweed Heads. The valet service is exceptional. Being able to charge our van at the communal power supply is of great benefit to us. We congratulate Helen and her staff for their great service. - Ruth and Jeff Chessell
1558659708
Helen and staff were all so friendly and didn't annoy us.The facility was clean and easy to get around.We Only needed our unit for two months and it was easy to give notice and leave.
Thank you Store Local Tweed Heads
Thank you Store Local Tweed Heads
1557795792
Great storage and pricing
1557232504
1556092018
Great customer service. I took advantage of 2nd month free feel and Kyle was very helpful with showing me how the 24hr access worked and where to park to unload etc..
When I moved out last weekend I actually had an auto payment go through by mistake for another month. When I called I spoke to Adam from Campbellfield who was able to advise me that it wouldn't be a problem and just send an email though to epping and they would sort it asap. When I emailed epping Kyle got back to me straight away and refund to processed Thursday. A great experience from start to finish.
When I moved out last weekend I actually had an auto payment go through by mistake for another month. When I called I spoke to Adam from Campbellfield who was able to advise me that it wouldn't be a problem and just send an email though to epping and they would sort it asap. When I emailed epping Kyle got back to me straight away and refund to processed Thursday. A great experience from start to finish.
1555056625
Lovely storage place
1555052285
great storage place ...Helen is super friendly and helpful
1554965918
My wife and I found Taxibox Mordialloc to be an excellent organisation to deal with. They were very professional and focussed on customer needs...and were continuously looking to improve their service offering and efficiency. Would not hesitate to use them again if needed.
1554908047
Jon is an excellent choice. Very nice and easy to use. Best storage facility. Pleasant professional. Highly recommended. Don't go anywhere else. Thanks Jon
1554873415
1554542908
Good and clean place
1553285473
HELEN went above and beyond with assistance and advice easy access and spotless well done
1552871291
Very helpful, knowledgeable about their product (perfect calculation of the size storage unit I needed), made a stressful process so much easier. Friendly service, at a great price. Clean, secure facility, all the related products you need, such as boxes, tape, bubble wrap). Can also suggest removalists if you need.
Highly recommended.
Highly recommended.
1551398094
I found that the taxi box was more than adequate for my needs I enjoyed my stay and look forward to recommending you to other people regards Adrian
1550373394
1549271179
The whole process was very easy and everything was arranged online. The facility is great, clean, dry and good amenities as well. Highly recommend this service for anyone looking for a storage solution.
1547965739
Easy to access and good clean storage. That's what I was after.
1547763952
Helen was amazing from start to finish.
She stayed late to help me out of a complete jam where my vintage van wouldn’t fit into the storage I had already organised at another company and a hail storm was approaching !
She took it completely in her stride and went above and beyond helping me push the van in and offering advice.
Helen always went above and beyond always offering extras like water on hot days, a smile and genuine conversation, I always loved going to see her and nothing was ever a problem, so rare these days.
Excellent customer service, more like a friend.
Helen made storage a pleasurable experience for me.
She stayed late to help me out of a complete jam where my vintage van wouldn’t fit into the storage I had already organised at another company and a hail storm was approaching !
She took it completely in her stride and went above and beyond helping me push the van in and offering advice.
Helen always went above and beyond always offering extras like water on hot days, a smile and genuine conversation, I always loved going to see her and nothing was ever a problem, so rare these days.
Excellent customer service, more like a friend.
Helen made storage a pleasurable experience for me.
1547700271
Very efficient and friendly customer service. Provided high value for money and covered all options. Highly recommend.
1545199745
Excellent Storage and excellent price. I have been storing my boat there. Very helpful staff and very convenient storage system - Easy access and good security. Highly Recommend
1544932510
Danielle was very helpful in working out the size required and gave me a great price with no hidden fees (other options I looked at had admin fees + minimum stays + special padlocks you had to purchase, etc.). She kindly assisted me after hours when I realised I'd made an error. The storage container was very clean and well kept, and there are trolleys available to help unload. I'd definitely recommend supporting this great local business!
1544548865
Excellent customer service and great value. Very happy, would definitely recommend.
1543478594
Clean and tidy only visting.
1542948882
1542705151
1539068857
Very Tidy units at an affordable rate and centrally located in Busselton.
1538089004
Great service and willingness to help in any situation. Communication was awesome and professional. Excellent customer service overall!
1537758561
Great storage space
Awesome customer service
Very friendly
Nice and clean
Easy access in and out.
Awesome customer service
Very friendly
Nice and clean
Easy access in and out.
1535352748
Very friendly staff excellent and easy access at a good price.
Would recommend them to everyone .
Thankyou
Would recommend them to everyone .
Thankyou
1534483934
Excellent care and service from Neil and Richard at the Boundary Road Motor Storage depot. Highly recommended.
1534410006
Fantastic effort guys, thanks for all you assistance in making the move that bit easier
1533342783
Brilliant location, facilities, opening hours and service. The guys here were exceptionally flexible and helpful - loading bays are spacious too, and no queues for lifts and trollies as experienced elsewhere.
1531443122
The guys at the 275 Boundary road site are first rate . no issues ever safe sound and secure Storage and car service for what ever your needs. Thanks Guys. The best ever for reliable and on time support.
1531354402
Can't go past StoreLocal Rocky! Best service at a great price point. Thanks again Tanya and Sarah for all of your help and fantastic advice.
1529621922
Thank you to the helpful staff it has. Been a pleasure to deal with you all.
1527886627
1526122521
1523480540
1522983671
Extremely clean and easy access
1521870510
Dave (and Ben) at Store Local Narre Warren were very efficient and helpful. More than happy to recommend them and the facilities they offer
1521188265
Not bad
1518476745
1516847861
1516176660
I cannot fault this service. Friendly staff, highly recommend!
1514971615
1514101005
1513857001
Great dealing with Jo ,always so bright and cheerful .
Storage unit ,secure and dry. We hired this unit for three years ,no trouble in that time.
Storage unit ,secure and dry. We hired this unit for three years ,no trouble in that time.
1511327709
Competitive price, friendly staff. I”ve been supported in every step . They offer boxes, lucks and everything related to storing. Highly recommended
1511140633
Modern, clean, neat and tidy. Good access, and availability of trolleys/hand trucks to help move. Very helpful manager - but check open times. Highly recommended!
1510542589
Fast easy access to a great facility.
1510273276
1509316734
Great facility - well-built, well-managed, owners are very helpful and friendly, impeccable security, convenient location, easy to access and exit.
1509108872
1507986755
Really can recommend this great storage facility, very friendly and helpful staff , constant access to what I need, everything is safe and secure, clean and the added attention to packing and moving supplies. I highly recommend them to anyone.
1507546212
Easy to deal with, friendly staff and storage units are well maintained.
1507542508
Great clean units with good access. Value for money. I would highly recommend them.
1507539516
Friendly staff, fair price
1505772760
I've been using these guy for many many years and have never had issues despite being overseas, they have great facilities and friendly helpful staff, highly recommend
1505715371
Have had the best experience using Store Local Busselton.
They were very helpful with helping us get started and open up our new storage unit which was very tidy and very secure with a locked coded fence to get in and out.
Would recommend 5/5
They were very helpful with helping us get started and open up our new storage unit which was very tidy and very secure with a locked coded fence to get in and out.
Would recommend 5/5
1505298542
Great customer service and super security. Gary's knowledge and support is greatly appreciated.
1505275788
Jo and her team are great to deal with, and make our job easy . Your units are always clean and have great access for our truck . I would always recommend storing all your valuable and personnal possesions here , thanks Store Local :)
1504684574
Great service, professional and friendly. And affordable.
1503984314
Well organised and convenient location for all your storage needs big and small.
1498189528
Great, easy to use facilities and awesome prices! Friendliest staff, thank you!
1498095681
Great service from the guys at storelocal, highly recommend them!!
1492512165
1491450519
I have used Storage One for some years and have now completed my rental....the facility is very new, squeaky clean, very secure and has 24 hour convenient access. The Manager and staff are happy friendly and helpful. The rates are very reasonable. I have no monetary or other relationship to anybody at this facility. I am providing the review because i really liked it would use it again and wish them well....
1478065744
I chose to use StorageOne because it offered everything with insulated ceilings, individual door alarms, its brand new and everytime I go to my shed the whole complex is very clean and tidy and the staff are very friendly and helpful.
1476953938
StorageOne is a brilliant self storage facility, brand new. We found the complex to have high security and the staff are very helpful. I would recommend StorageOne to anyone looking for self storage in Rockhampton.
1410408963
I had my furniture at Storage one for the past 9 months or so. The premises is very clean and the units easily accessed. Security cameras are everywhere so I was confident that my things were safe and secure. I am happy with everything about this place and especially Leon and his wife. They were so helpful and very understanding when I had a few changes to my exit date etc. Pricewise, for me they were the best value for money. I cannot recommend this place and owners highly enough.
1751856642
1751776049
1751681337
Extremely well done for this type of service, user friendly and easy to follow instructions etc.
1749973234
Originally given a unit that was already taken. All good though, was assisted and new unit found.
1749444271
Good clean building, trollies for moving your goods into storage, easy online booking. I had trouble getting to my unit. The app is ok but instructions aren't clear. Your gate key number has to be input with a * then number, then #. Took me over an hour on first visit to find that out. And to get in hall 1 or hallways press the warehouse open button not the n/w or s/w buttons. I feel that a large sign around hall doors would be good with the correct instructions. There were many confused people trying different things. Other than that I am happy with my choice to use them for my storage.
1747716769
Good clean, secure facilities, easy access 24/7, competitive rates, but extremely poor customer service, when trying to get help with access issues, information or advice..
1747098493
I have experienced a very lovey team the gentleman on the desk was friendly & so helpful.
Would recommend these storage units for a free & easy storage hassle free
Would recommend these storage units for a free & easy storage hassle free
1746239731
1746182361
1746071147
1745807791
Access was easy, plenty of room to move the truck around the compound to the storage shed U was using.
1744696074
Easy and hassle free with the app even for a old guy
1744070587
1743919736
Super easy to deal with, love the phone app which allows contactless entry and exit. Very clean and tidy premesis. Occasionally dodgy people hanging around in their cars so don't expect to leave your car in the car park and it be safe. Used two storage units at ground level for 2 months.
1740553028
Never lets me down ( MAPS GOOGLE ) 👍
1734495416
1731642096
Very easy to deal with.
1730691666
Apart from having issues getting into our actual storage unit. Couldn't get through the actual roller door and needed to ring through to security. It was really easy to access once the roller door was opened for us.
1730532919
Nice clean and safe place to leave your stuff
1729909578
Great service just a shame having trouble accessing my unit with a pin number that won't work hopefully it will be fixed soon
1729430916
1729425212
I’ve been with these guys for many years now. My stuff is safe an secure. An if i have any problems the service i get is amazing.
1729394735
Well maintained
1729253674
1729054338
As an older client, had some difficulty with app but finally worked it out .
1727520617
1726673888
Good experience on the phone. Facilities look secure. Found the app glitchy and unreliable.
1724769790
Clean, easy, reasonably priced southern storage facility
1724505802
1721202858
Spoke to Del. Easy to set up, very polite on the phone. Lockers are clean. So far, so good
1721091343
Unit was clean and move went well. Trolley went AWOL which caused some inconvenience since unit was upstairs. Impressed by the follow up call where trolley issue was discussed.
1719899522
Site overall is average, security is low many bteak ins however Ivat from customer service is excellent and very helpful 5 stars for her service
1706480632
This fully functional hidden gem is a bargain for storage. Best competitors on the market right now if you're local to the area. It's a MUST
1705491919
1704261698
Clean fai r ly easy to n a vigate
1694823979
Great facility to store your furniture for a period of time.. My only issue really, is with their 43 number, which you would ASSUME goes through to the Central Coast and there would be an office on site if you needed staff assistance. This isn't actually the case, the call centre seems to be national & there don't seem to be any staff on site.. I found the 43 number somewhat misleading, but apart from that all good.
1690794886
1686817254
1686638593
1681626526
I have only visited the " store local Noosa" on line , but the information provided was great , it will help greatly when I look to store my belongings when I decide to move up to the area in the next few months .
1679206481
Very secured storage and great staff to deal with.
1678761104
1674178879
Friendly service when initially checking in and out. Storage area very secure and nice and dry. Variety of different sized units to suit needs.
1673992823
1672284417
1670892509
1669337000
The experience has been great. Even the after hours help I recieved when I was at the wrong site, trying to get in the gate. I was directed to the correct site and easily found the correct storage space. Everyone has been so friendly and helpful.
1667456052
The staff at sunshine are always responsive to our requests. Nothing is ever a problem. Jason is always willing to help and is very reliable. Now recently Michael has joined the mgmt team and like Jason is just as accomodating and helpful. Great job guys.
1665480160
Lttle older strage units, but great for small storage
1661558567
Great facility. Good service by Craig parking and moving the Winnebago motorhome. Thank you to Eve and officestaff for the warm welcome and great service. Handling the paperwork was another matter.
But I will certainly use this facility again. Dr. Glenn
But I will certainly use this facility again. Dr. Glenn
1658535440
1658180769
I must say that I didn't know that this place was a storage place and it actually did have few other nicnacs in terms of stationery and more boxes and big storage box type containers..to meet everyone s need.i guess I'd need a small one for my junk🙄🥴
Anyway, whilst my friend was looking in there it's huge and apparently one of the better best places for keeping those valued goods.
I could tell.
I loved the old piano outside.
Oh yep..a real cool piano in a not so busy area.
I might just be down there Thursday evening s after 6.
Playing something...sweet..chill.jazzy..
Ahhh..city streets alive..oh that's right..it'll happen...
Anyway, whilst my friend was looking in there it's huge and apparently one of the better best places for keeping those valued goods.
I could tell.
I loved the old piano outside.
Oh yep..a real cool piano in a not so busy area.
I might just be down there Thursday evening s after 6.
Playing something...sweet..chill.jazzy..
Ahhh..city streets alive..oh that's right..it'll happen...
1655016364
1653746769
1645507538
1644532827
1643937393
Facility was well secured and felt safe. Only issue is when other unit users leave the lift on the next level causing an extra trip up and down stairs.
1641340020
1640739854
1638777661
1631677519
Very secure and excellent rates.
1628217422
Lovely people but got the wrong size and could not fit my stuff no refund if you leave early ..
1624078438
1623278168
1620804473
1619904925
The staff could nit be helpful and the prices are below market average.
Clean, secure facility
Clean, secure facility
1619799767
1614058402
1613455859
1608033406
1604269524
Staff is good to deal with.surface for Vechical storage at tweed should be all stone.not dirt.i still like the place.
1603518478
1579663671
1579357975
1577710853
1577512607
1576905842
1569210438
1566435767
1559008575
Convenient, but access to some storage areas limited to trolleys which means unloading transfer to trolleys and a long walk to your lockup on the first floor
1556089404
Very clean units, manager was good, but now has been bought out by another company. Hope still good
1539482140
1526976362
1524996221
1522907629
1488100529
Priced well. Able to fit all my worldly possession s
1751256281
The yard of this business needs more signs. I drove in and had a hard time working out how to find my storage unit. The place is enormous and entry doors are not very well signposted. The 'map' on the app is totally useless with almost no info and difficult to zoom in and out.
1750045804
1747723826
Signed up in November 2023 for $358. By December 2024 we are up to $417. Gate was broken last month and when I called could not get through. Moved out to another facility. Original contact had 7 days notice to vacate and now advised no refund on unused 3 weeks of this month. Although we haven’t experienced theft the reviews I’ve read recently have scared me. Even on move out they had a contractor fixing the back fence cut open again. Happy to move to a safer area with more peace of mind.
1747497266
1746848948
My initial experience was not very favourable, if anything it was completely exasperating! How on earth such a busy little hub is not 24hrs is beyond comprehension. We arrived, after driving for an hour & a half just after 3am only to find out we can't get in until 5am. This one is our fault, we assumed it was 24hrs. So we hang around & have some Macca's ( 24hr store ) & just wait till 5am. Bang on time we're able to get in out of the cold so we do what normal people do & have a look around the place, mostly we needed to pee so the toilet was a pretty high priority. With business taken care of we go in search of our locker, let the frustration begin!
Now the app I was told to download got us in & out of all public areas but not our locker 😱 Now it's probably around quarter to six & my boyfriend is clock watching while I'm on the phone trying to find a solution. Hour 1 passes, still no access to locker. Hour 2 passes, & yep still no access to locker. By this stage my boyfriend is late for work so I tell him just unload the trailer & ute, go to work I'll deal with this. It's almost hour 3 & I still can't access the locker & all our worldly possessions are sitting in an unloading area. I'm now alone, on the phone with the amazing after hours crew and our stuff spread out over 2 of the unloading areas when I'm told our locker has a fault & I'm being allocated a different locker. Once again I go searching for my new locker location & yep, I am unable to get into it 🤣 I'm quite a patient person but by this stage I'm starting to get real unhappy 🤬 I've had 1 staff member
really busting her behind for the last 2hrs to get me into my locker but still no joy. I call again, this time I get someone different & the first thing she asks is " what app are you using?"
So I say I'm using the store local app I was told to use after making my booking. 2nd thing she says " delete the app & install the noke ( no key ) app. And lo & behold, I'm able to access my locker! Holy cats Batman, this whole process took over 3hrs & all I needed to do was speak to this wonderful goddess for maybe 15 - 20 minutes & problem solved! The after hours staff are marvellous but I'm thinking with drama's like mine it wouldn't hurt to ask which app we're using right off the bat in future.
Can you guess what I was doing for your customers practically the whole day I was there? Helping them with the correct app information, you should give me the job as in house customer liaison. I won't take anything less than $75000 a year with 6 weeks annual leave plus sick leave & no public holidays plus the place could use someone to clean up breakages that will occasionally happen like it did yesterday. And yep I helped the 2 gents clean up the mess & gave the area a sweep after they left to get the bits of glass that were missed.
I was going to give 4 stars but the whole over 3hrs waiting thing really didn't tick any boxes.
Now the app I was told to download got us in & out of all public areas but not our locker 😱 Now it's probably around quarter to six & my boyfriend is clock watching while I'm on the phone trying to find a solution. Hour 1 passes, still no access to locker. Hour 2 passes, & yep still no access to locker. By this stage my boyfriend is late for work so I tell him just unload the trailer & ute, go to work I'll deal with this. It's almost hour 3 & I still can't access the locker & all our worldly possessions are sitting in an unloading area. I'm now alone, on the phone with the amazing after hours crew and our stuff spread out over 2 of the unloading areas when I'm told our locker has a fault & I'm being allocated a different locker. Once again I go searching for my new locker location & yep, I am unable to get into it 🤣 I'm quite a patient person but by this stage I'm starting to get real unhappy 🤬 I've had 1 staff member
really busting her behind for the last 2hrs to get me into my locker but still no joy. I call again, this time I get someone different & the first thing she asks is " what app are you using?"
So I say I'm using the store local app I was told to use after making my booking. 2nd thing she says " delete the app & install the noke ( no key ) app. And lo & behold, I'm able to access my locker! Holy cats Batman, this whole process took over 3hrs & all I needed to do was speak to this wonderful goddess for maybe 15 - 20 minutes & problem solved! The after hours staff are marvellous but I'm thinking with drama's like mine it wouldn't hurt to ask which app we're using right off the bat in future.
Can you guess what I was doing for your customers practically the whole day I was there? Helping them with the correct app information, you should give me the job as in house customer liaison. I won't take anything less than $75000 a year with 6 weeks annual leave plus sick leave & no public holidays plus the place could use someone to clean up breakages that will occasionally happen like it did yesterday. And yep I helped the 2 gents clean up the mess & gave the area a sweep after they left to get the bits of glass that were missed.
I was going to give 4 stars but the whole over 3hrs waiting thing really didn't tick any boxes.
1745538276
Every time I try to get into the complex I have to ring them as my entry button on my phone doesn't connect
1744621155
Nice people
1741817931
1741144121
Worst service available, told them I had an issue with the locking panel on the shed for 4 months. It took something to be stolen and another dozen calls to have the issue rectified for them then to say we can’t do anything about the stolen items. Spend your money somewhere else. They are fools
1738367843
Easy to book but I clicked the pay later option assuming there would be someone there to assist in that but there was nobody there and did not answer any calls.
1737957142
1731689027
1729392899
Ok, I have double locks on now as I had someone broken into my unit twice. There alarm system was not working nor there outside lights.
1728541699
Nice app
1724206705
1714622763
1713480228
They are good priced but beware of the dodgy indians at the gate at night pretending to be security guards in a white van and asking for your code to get in sooo dodgy
I told them i was security as well i recorded them
I told them i was security as well i recorded them
1670213910
Service and support were great during the time my things were stored. However, I was charged for an additional month when I emailed with a week's notice.
I was provided a form to fill out for the refund after providing screenshots of the email they couldn't find, which I promptly filled in and sent back, but have not been provided a time frame on the refund as yet.
I was provided a form to fill out for the refund after providing screenshots of the email they couldn't find, which I promptly filled in and sent back, but have not been provided a time frame on the refund as yet.
1665673677
Store local were great during sign up and provide an unreal facility (with a few issues). My door lift mechanism was broken the entire time during my almost 3 month rental and I made numerous calls to have it fixed and was promised it would be fixed each time. I was unable to open and secure my almost 4m high door without using a pole. Also I couldn’t turn my lights on in daylight hours meaning any work you are doing in the shed is in partial darkness.
1661834816
1656315831
1634957850
1632867359
1622795455
A great storage solution. But don't ask for a credit if you're moving out sooner than when you have paid in advance.
1620976323
1593777651
1578313254
1574403022
1573774603
1558666854
1547526864
1750127918
I originally found this site to be fantastic, 2 years I let a storage unit and then it all changed. No longer manned, poor security, not happy with continual increases. Every 6 months the prices are increased ( I pay six-monthly)..
The staff used to be amazing, friendly but that’s all changed..
I moved our gear out.
Sick of having my combination lock tampered with.
The staff used to be amazing, friendly but that’s all changed..
I moved our gear out.
Sick of having my combination lock tampered with.
1749011169
1737162754
At first I was pleased with the place but that soon changed. I had issues with the lift breaking down, my storage unit wouldn't lock, staff not too knowledgeable, and one of the main things I found very inconvenient was the facility wasn't 24hrs, it shut at 9pm.
1719100607
I have had no contact from anyone from the actual Airlie Beach facility in response to emails and phone calls. I have been emailing to get an acknowledgement they received my notice to empty my storage unit, and have followed up several times with nothing coming back. I phoned the 'Airlie Beach; number listed, which took me to a centralised call centre, where they were unable to access any records of correspondence from the Airlie facility to confirm whether the facility had read my emails. This person advised me to email through a form of evidence confirming I had emptied my storage unit on the date I had provided, and that a copy of the invoice from the removalist was adequate. I did this, and forwarded the invoice with details of the work/job to Store Local Airlie Beach, as requested/advised by the StoreLocal call centre staff member. I also asked this person for confirmation that I did not have to pay my next invoice for June, who confirmed that I didn't have to. I have since received text messages telling me my payment is overdue, and have still been unable to get in contact with anyone from Airlie Beach. This is incredibly unnecessarily stressful, as I don't know if I have been given conflicting advice on the matter of whether I owe money or not and do not need the stress of uncertainty of potential outstanding debt hanging over me. I would really appreciate contact from Airlie Beach asap. I would also like to provide some feedback about the facility itself. In September 2023 I signed up with $273 per month for unit. The same unit I had (just two doors down in the facility) in 2021 for approximately the same amount of time was approx $190 per month. Two months ago, my fees increased again from $273 to $295 per month. The security door to my building has been broken for the last 3-4 months, meaning literally anyone can enter the building at anytime and open the electric security roller door from the inside. This is not acceptable, considering your customers are expected to pay almost $300 per month for 'security' and their items being protected. I would insist that your facilities are maintained better, otherwise don't charge people for a service you are not providing.
1690012984
Not the best. Lift area was dark so didn't touch it. Bird mess everywhere. Not good.
To park was up an incline?
Gate would close unless blocking sensor.
To park was up an incline?
Gate would close unless blocking sensor.
1662002750
We have been renting in Ellenbrook for many years. When Store Local took over management, the costs increased steadily to the point where it was cheaper for us to find larger premises with another Storage Company. There was never anyone on site and communication was always difficult. Storage units at the front that face the road, this is where ours was, was always dirty. Leaves, dust and dirt was a constant problem in the storage unit.
1640244666
The staff are never in attendance
1562480996
Good storage facility. Just a bit annoyed when it says it closes at 6 and we get there at 5 and the lady there threatens to lock us inside then speeds off in her white commodore. This has happened twice now. Customer service is appalling.
1751883827
Unit got broken into think that says it all, not properly secure with no cameras near units, not worth the money, don’t use any storage unit if you can they do nothing about it and I’ve lost everything in the unit.
1751859789
Terrible experience, terrible customer service, 40 minute phone call to change my access code for my own locker.
Please hire someone that speaks English.
Please hire someone that speaks English.
1751549752
Couldn’t possibly have had a worst experience. Requested refund and never even had access storage unit. I’m yet to even receive a refund. Complete joke of a process
1751286437
Doesn't even deserve 1 star!!!
Claim they have alarmed units although multiple units got broken into and customers were made aware DAYS later.
Although StoreLocal were told on the Wednesday...Customers didn't get notified until the Sunday! Peoples units were wide open, belongings all through corridors.
Absolutely ridiculous and so wrong.
Bare minimum security for the price you have to pay!!
Would not recommend.
Claim they have alarmed units although multiple units got broken into and customers were made aware DAYS later.
Although StoreLocal were told on the Wednesday...Customers didn't get notified until the Sunday! Peoples units were wide open, belongings all through corridors.
Absolutely ridiculous and so wrong.
Bare minimum security for the price you have to pay!!
Would not recommend.
1751251518
If i could put zero stars I would, they are allowing people to live in units that have now broken into over 30 units a week ago and haven’t done anything about helping the people that have had things stolen. We have had our unit broken into and only way we found out was through a Facebook post, when we tried contacting the company they flat out just said there’s nothing they can do. Worst storage place ever.
1750511715
My son's belonging were transported via removalist van from Perth to the Busselton Store local storage unit. The access of the unit was a problem because by sharing the access code which was done as per the website's advice, my son's access was deleted and therefore I was unable to access the unit. After several phone calls we were told that the access would be granted 24 hours after the lease started which was not helpful given that the removalist truck was waiting. We were then after approximately half an hour, granted access.
The following day, I went to access some items from the storage unit to find it was flooded and a very consistent drip from the flimsy ceiling. I immediately informed my son. Numerous phone calls and emails were sent and calls were not returned when promised until a resolution was finally reached on the Thursday, two days after the leak was reported. It was only luck that his paintings were not damaged.
We were told they would organise a tradesperson to inspect the roof when in fact they should have offered us a new unit and move the items immediately. It wasn't until my son suggested this that the idea was acted upon.
After 2 days of heavy rain, we again called and I became very angry and said that the items would be moved into a new unit that day and that "trying to organise a contractor" would not be good enough. I insisted they call me with a time for that day.
As promised a person with a van turned up to do the move. To my shock he was a cleaning contractor with a van full of his own cleaning equipment and permanently affixed shelves so I had to use my car to do 3 loads as well as his van as it could fit very little in it. Not his fault, he was most helpful and was annoyed that he'd been sent to do the job as he is not a removalist.
The whole experience has been extremely stressful and completely unnecessary. The new unit is not leaking, is bigger but the roller door doesn't stay up higher than approximately 4 foot so you have to bend under it to get in.
The following day, I went to access some items from the storage unit to find it was flooded and a very consistent drip from the flimsy ceiling. I immediately informed my son. Numerous phone calls and emails were sent and calls were not returned when promised until a resolution was finally reached on the Thursday, two days after the leak was reported. It was only luck that his paintings were not damaged.
We were told they would organise a tradesperson to inspect the roof when in fact they should have offered us a new unit and move the items immediately. It wasn't until my son suggested this that the idea was acted upon.
After 2 days of heavy rain, we again called and I became very angry and said that the items would be moved into a new unit that day and that "trying to organise a contractor" would not be good enough. I insisted they call me with a time for that day.
As promised a person with a van turned up to do the move. To my shock he was a cleaning contractor with a van full of his own cleaning equipment and permanently affixed shelves so I had to use my car to do 3 loads as well as his van as it could fit very little in it. Not his fault, he was most helpful and was annoyed that he'd been sent to do the job as he is not a removalist.
The whole experience has been extremely stressful and completely unnecessary. The new unit is not leaking, is bigger but the roller door doesn't stay up higher than approximately 4 foot so you have to bend under it to get in.
1750500572
Girlfriend unit got broken into and stuff got stolen and they expected her to still pay for that month and wouldn't give her access to her unit
1750382240
Just...terrible
1750047181
My storage unit got broken into. I have yet to receive any further information regarding this case. No details provided.
I refuse to pay for that month as my unit is inside and nothing was secured on their end either and now they are threatening to auction my unit out.
The communication is terrible.
I’m trying to gain access to get my stuff out the unit but they won’t provide until I pay.
DO NOT USE!
I refuse to pay for that month as my unit is inside and nothing was secured on their end either and now they are threatening to auction my unit out.
The communication is terrible.
I’m trying to gain access to get my stuff out the unit but they won’t provide until I pay.
DO NOT USE!
1749631268
Used to be 5 stars, now they've jacked up my rental rate FOUR times, over $40/month more, in the past year and a half. Will be looking for other options.
1749192295
DO NOT USE STORELOCAL TO STORE ANYTHING!!!
I had been with StoreLocal for 2+ years when someone broke into my locker and stole items and trashed it. I only found out when I went to StoreLocal to find a new padlock on my locker, no SMS message, no email, nothing. No 'sorry' or any sympathy from any support staff. My pass key to enter the building wasn't even working.
The facility as a whole is insanely insecure. There is no employee on-site and there are only cameras at the entrances. No wonder Reddit is full of people complaining of break ins.
I have since moved to Fort Knox storage, it is cheaper and the security is 100x better.
I had been with StoreLocal for 2+ years when someone broke into my locker and stole items and trashed it. I only found out when I went to StoreLocal to find a new padlock on my locker, no SMS message, no email, nothing. No 'sorry' or any sympathy from any support staff. My pass key to enter the building wasn't even working.
The facility as a whole is insanely insecure. There is no employee on-site and there are only cameras at the entrances. No wonder Reddit is full of people complaining of break ins.
I have since moved to Fort Knox storage, it is cheaper and the security is 100x better.
1749123058
Wow. Would happily have given a 5-star review, right up until I no longer needed the storage unit and tried to cancel the month to month agreement. Despite advising more than a week ahead and vacating several days before the end of the month, they went ahead and charged for another month anyway. Trying to resolve the issue has been useless, so have referred them to Consumer Affairs. Avoid.
1749096877
DO NOT STORE ANYTHING HERE!!
I wish that I could give a negative star but 1 star is all I can do.
My storage unit was broken into and a number of items were stolen. I received a call and was advised to get a new lock asap. When I went to the facility they had a security guard who could understand or speak English who didn’t even look like a security guard. I was advised to go straight to the police to make a police report which I did and then get advised that that report doesn’t actually do anything and they would not reimburse me for the items stolen or even for the locks purchased.
They advised me that they are not liable for any of the items that were stolen and that all they can do was to send the footage to the police.
The raise the prices for the unit still won’t mean that there would be any security on site and your units are not their problem. Everything is at your own risk.
I understand that is the case with storage places however the lack of customer service and regard for safety is appalling.
Don’t even waste your time with this place.
I wish that I could give a negative star but 1 star is all I can do.
My storage unit was broken into and a number of items were stolen. I received a call and was advised to get a new lock asap. When I went to the facility they had a security guard who could understand or speak English who didn’t even look like a security guard. I was advised to go straight to the police to make a police report which I did and then get advised that that report doesn’t actually do anything and they would not reimburse me for the items stolen or even for the locks purchased.
They advised me that they are not liable for any of the items that were stolen and that all they can do was to send the footage to the police.
The raise the prices for the unit still won’t mean that there would be any security on site and your units are not their problem. Everything is at your own risk.
I understand that is the case with storage places however the lack of customer service and regard for safety is appalling.
Don’t even waste your time with this place.
1749072009
Very bad service, we took advantage of their 50% off for 2 month deal but they charged us full price the entire time. Very bad communication on their behalf so I sent head office an email... no reply. Do yourself a favour, avoid store local gympie at all costs. I will be telling everyone I know to stay clear of this business.
1748466454
Terrible prices that change often, broken website, rude and useless staff. Seriously use any other company in the area except them.
1748357080
Store Local still HAVE not processed an over payment from back in February 2025. I continue to email with requests and proof of the 2 x overpayments, firstly blatantly ignored my many emails. Then escalated & promised to refund back on 1 May 2025 BUT still NOT REFUNDED. Absolutely disgraceful customer service and nothing short of stealing / withholding peoples money. But very quick to threaten people to lock them out if they are late with their storage payments but over pay them, they simply keep the money and use the excuse of “ Your request was initially further down the list due to a high volume of pending refunds, but we’ve specifically asked for yours to be prioritised for Monday.” (Monday 1 May 2025 & it’s now Tuesday 27 May 2025)
However, this has never happened & has been going on now for over 3 months!
A formal complaint has now been lodged with Fair Trading (28/05/25) as it seems StoreLocal cannot coordinate their Accounts Team to refund my monies owed.
However, this has never happened & has been going on now for over 3 months!
A formal complaint has now been lodged with Fair Trading (28/05/25) as it seems StoreLocal cannot coordinate their Accounts Team to refund my monies owed.
1747967654
1747883482
Don’t store there my unit we broken into, seems like an inside job as I have spoken to several people there and they had the same issue. They can’t help you they have no insurance and they always get broken into
1747652067
I would not utilise their services in the future. My storage unit was compromised, and there was no notification issued to the customer. Conversely, the incident was revealed through a Facebook post from the community. StoreLocal did not provide any surveillance footage nor did they review any to inform us of the timing of the break-in. Furthermore, the unit remained unsecured without a padlock for five days following the incident. We were required to reiterate our account each time we contacted the company. Please exercise caution and store at your own risk.
1747537666
Very disappointed with my move-in experience, I was assigned a unit and was happy with its location but upon arrival it already had a lock on it.
I was then relocated to a different unit but it’s much further from the lift. Management of units is very disappointing.
I was then relocated to a different unit but it’s much further from the lift. Management of units is very disappointing.
1747043986
Store local Berrinba would have to be the worst storage facility ever. Their stupid app that operates the entire facility doesn't work once inside the facility as there is no reception for your phone. So nothing opens or works. So if you need to call up for assistance the call staff are quite rude and disrespectful and unhelpful. My experience with the company was very horrible I wouldn't recommend using any of the Store Local Facilities.
I'd leave zero star if I could but it won't let me add the post.
I'd leave zero star if I could but it won't let me add the post.
1747010760
This is the 2nd time I have used this storage unit. Originally thought it was excellent until my unit was broken into last week!!
1. They did not tell us until several days after the event
2. They put new padlocks on the units that had been broken into - all with the same 0000 code
3. They are refusing to give us the police case number. This has two effects
a) we cannot report the loss of goods without the number
b) if we ad insurance, it would null and void our personal insurance because of the delay in reporting.
Store local have had break-ins across the city and this has been their response to many customers. They completely ignore their clients. Go on to Reddit, Facebook and many other sources and the clients are all saying the same. Their silence is deafening and it really makes you wonder.
Ps tried to give them zero stars but I had to give them 1!!
1. They did not tell us until several days after the event
2. They put new padlocks on the units that had been broken into - all with the same 0000 code
3. They are refusing to give us the police case number. This has two effects
a) we cannot report the loss of goods without the number
b) if we ad insurance, it would null and void our personal insurance because of the delay in reporting.
Store local have had break-ins across the city and this has been their response to many customers. They completely ignore their clients. Go on to Reddit, Facebook and many other sources and the clients are all saying the same. Their silence is deafening and it really makes you wonder.
Ps tried to give them zero stars but I had to give them 1!!
1746927984
I would like to let you know how disappointing it was to arrive at Hallam with my goods and removal truck and not gain entry but somebody eventually gave me the code to get in were upon we telephoned to the numbers on the boards on site and over a period of nearly 2 hours NO reply and we had a removal truck that we were paying for. Eventually someone gave us a number we spoke to a girl who could not find what number unit we had and after a great deal of time ahead found a number we went around to this number which already had a padlock on as we had so much time we had walked around the whole site and we found an empty storage unit and after 30 minutes of letting her know she allowed us to put it in. Your service is absolutely disgusting for checking in.
Regards
Regards
1746871172
** N O T S E C U R E **
10/05/2025 update: Found another unit broken into (not mine)- UNIT 2114.
23/04/2025
Today, I found out I have lost $4,000 worth of camera equipment including fishing rods etc.
The cleaner on the site noticed a man looking suspicious as he was fiddling with my unit's padlock. He approached this man and reported
the activity to storelocal on April 2nd 2025.
Storelocal checked on their system if I had keyed in that day (which i didn't) and did not bother to notify me of this situation.
So, today I went there to move my stuff into a larger unit and found out that my unit was open (God knows for how long) the door latch was cut with a tool and items were stolen.
Other unit occupant I spoke to today advised his expensive guitar and lego sets has been stolen recently.
Police who came on site for forensics also mentioned that this happens alot at this place.
The site has no security patrols and the cameras are not monitored by professional security company. However, the sign at the front of the building says 'SL SECURITY' which is misleading.
I also don't think there are enough cameras installed!! There is one facing entry/exit (sliding gate). One facing at the lift on both floors. There is no camera on the back!!! So if my unit was broken into on 2nd April 2025 the company wouldn't know until the I, the occupant find it out.
There is no one on site at any time of the day.
I also found out the company has no insurance or compensation policy.
Due to their neglect and lack of professional and ethical responsibility I have lost my tools perhaps you could be the next victim!
This matter will be taken further.
10/05/2025 update: Found another unit broken into (not mine)- UNIT 2114.
23/04/2025
Today, I found out I have lost $4,000 worth of camera equipment including fishing rods etc.
The cleaner on the site noticed a man looking suspicious as he was fiddling with my unit's padlock. He approached this man and reported
the activity to storelocal on April 2nd 2025.
Storelocal checked on their system if I had keyed in that day (which i didn't) and did not bother to notify me of this situation.
So, today I went there to move my stuff into a larger unit and found out that my unit was open (God knows for how long) the door latch was cut with a tool and items were stolen.
Other unit occupant I spoke to today advised his expensive guitar and lego sets has been stolen recently.
Police who came on site for forensics also mentioned that this happens alot at this place.
The site has no security patrols and the cameras are not monitored by professional security company. However, the sign at the front of the building says 'SL SECURITY' which is misleading.
I also don't think there are enough cameras installed!! There is one facing entry/exit (sliding gate). One facing at the lift on both floors. There is no camera on the back!!! So if my unit was broken into on 2nd April 2025 the company wouldn't know until the I, the occupant find it out.
There is no one on site at any time of the day.
I also found out the company has no insurance or compensation policy.
Due to their neglect and lack of professional and ethical responsibility I have lost my tools perhaps you could be the next victim!
This matter will be taken further.
1746602079
This place is an absolute joke! First the entry door ia broken for weeks on end forcing us to use the exit door to reverse in and out with truck and other traffic. Now the entry door is fixed and the exit door is out of order! The app constantly glitches and says out of range even when you are parked directly in front of the doors. For nearly $700 a month its not good enough! You try to call and sit on hold forever!
1746592541
1746005753
Very bad services . Not recommended to any one avoid using store local use other storage provider.
1745909613
My mother is paying for a unit and can’t access it as the app is not registering her id tried to go into office can’t get in, called multiple times on the phone no one picks up despite saying there’s always someone to help 24/7 and she’s already paying if someone doesn’t get back to us soon we’ll take it to the accc not on she’s been paying since last Monday!
1745612336
1744710964
I am a customer of Storelocal at Port Kennedy as I am sure Caitlin is....I too am appalled at the way I am being treated...I have had enough...my account was due 30 March & was paid 30 March infact I paid in advance until the end of June...it took the accounts department over a week to credit the money to my account but only part of what I paid and I was locked out of my unit...I was eventually after several emails & then a phone call advised that the accounts dept had missed my payment their error not mine but no apologies...and once again after checking my account & several more emails because the extra money paid wasn't showing on my account no explanations given just kept being told it was there but when I checked it wasn't....then finally 11 days later on the 10th April the money arrived in my account 11 days after I paid it....I still cannot get into my unit because I can't get remote access and no other way of getting in because the door will not be repaired for another month..the site is not secure as people were lining up at the exit door last week waiting for people to exit the facility and they then drove or walked straight in...absolute disgrace....I am moving my belongings from the facility at the end of the month and have asked for a refund for the May & June payment but Storelocal wont give my funds paid in advance back now until I have proof of vacating the unit at the end of April...and they advise it will take upto 14 days to get the refund???
DO NOT USE THIS FACILITY
they maybe cheaper but there is a reason for that...
I am locked out having to call each time in get access & they are holding my excess funds for no reason and to be honest looking at the antics the other night with how people are entering the site it's not safe there and it is dirty...never again...
Storelocal don't respond saying I am not in your system or a customer because I bloody well am....just give me back the money paid in advance and clean up your act....disgraceful heavy handed bullying of customers who have done nothing wrong..
DO NOT USE THIS FACILITY
they maybe cheaper but there is a reason for that...
I am locked out having to call each time in get access & they are holding my excess funds for no reason and to be honest looking at the antics the other night with how people are entering the site it's not safe there and it is dirty...never again...
Storelocal don't respond saying I am not in your system or a customer because I bloody well am....just give me back the money paid in advance and clean up your act....disgraceful heavy handed bullying of customers who have done nothing wrong..
1744686527
Terrible experience. Sent app and PDF documents that could not open. Charged 140 instead of 285 when queried it said got discount. Poor communication and roller door was jammed when removalist arrived.
1744554129
Absolutely appalling, homeless people are sharing the exits and stair way soors taking the thin metal clip off of units and living in the unit. Two days I’ve called store local nothing is being done about this. Would never use store local again they don’t take the safety of personal belongings seriously! Paying customers being treated like a joke as security don’t even come out when called don’t trust this company to keep your belongings safety stored?
1743909474
Had a 4 bedroom size locker havnt been for a week so 10 days total went there this morning to get my kids speakers from there and lock was gone- opened up broke. Bit and magnet
1742524140
Terrible service doesn’t answer phone inquiries. Charged my mother’s credit card after she had cancelled and emptied the shed. Very poor service overall. Last time I commented they rang and asked me to take it down
1742435013
I booked a storage on February 10th, as soon as I arrived I had problems with the app that did not work and I could not enter without a code. Once I entered I opened my storage And I found bags, waste and animal poop. I should point out that the next day I had to take a plane and leave my bags there for 2 months.
I call support and explain the situation after a good half hour they finally give me another storage. The problem now was another, and I had explained it from the beginning, that is, the app was blocked on the page of document authentications. I spent more than another hour on the phone where I was told several times to log out and log in, to reinstall the app and to try with another phone. Things I've done multiple times. Tried different phones. Logged out etc. I felt like I was being made fun of, because I can't stay an hour and do logout and login. Exasperated, I asked for a refund, I was put on hold for 7 minutes after which the girl asked me to try logout again. I couldn't believe it. They were kidding me. Between the calls and the storage discovery I was there for 2 hours. I just wanted to get out and get my money back. I continue the call outside, where I request a refund because I have a flight to catch. They tell me that they will refund me, in about 2 days. They tell me to fill out the form for the refund. Done and sent. Days go by and I don't receive anything so I write an email where I was ignored. I write again and am told to resend the refund documents. I proceed to resend everything. More days pass and nothing. I have written 5 more emails where I have not received a response. I do not recommend this storage to anyone. And above all the customer service is unwelcoming and unreliable. It's been 39 days now, I'm taking legal action now.
I call support and explain the situation after a good half hour they finally give me another storage. The problem now was another, and I had explained it from the beginning, that is, the app was blocked on the page of document authentications. I spent more than another hour on the phone where I was told several times to log out and log in, to reinstall the app and to try with another phone. Things I've done multiple times. Tried different phones. Logged out etc. I felt like I was being made fun of, because I can't stay an hour and do logout and login. Exasperated, I asked for a refund, I was put on hold for 7 minutes after which the girl asked me to try logout again. I couldn't believe it. They were kidding me. Between the calls and the storage discovery I was there for 2 hours. I just wanted to get out and get my money back. I continue the call outside, where I request a refund because I have a flight to catch. They tell me that they will refund me, in about 2 days. They tell me to fill out the form for the refund. Done and sent. Days go by and I don't receive anything so I write an email where I was ignored. I write again and am told to resend the refund documents. I proceed to resend everything. More days pass and nothing. I have written 5 more emails where I have not received a response. I do not recommend this storage to anyone. And above all the customer service is unwelcoming and unreliable. It's been 39 days now, I'm taking legal action now.
1741930275
After having our unit broken into and all our stuff gone through, they were not helpful one single bit. Lady on the phone tried telling us to move all of our stuff ourselves (heavy furniture) and without a trailer that was not possible at all. She continued to ask us that 4 times and was not listening to us at all. After we worked all that out the cops came down to check for evidence etc, sign says the facility shuts at 10pm and it was 9:30 and our code was not working for us to get out. We had to call every single number we could find for this joint and after 30 phone calls someone finally decided to answer and let us out. We were told the latch was going to be fixed the next day at 10AM and I’m currently sitting here at 4PM with a latch that is STILL broken. Absolutely unbelievable the way they’ve handled this and they’ve come across as nothing but dodgy and sus as anything.
1741914519
Haven't been able to access the lock up for over a week, got an email today saying the monthly fee has increased again!! Thats 3 increases in over a year!!
1741803449
Very disappointing service at sunshine, was looking for a quick solution to my problem and sunshine store took a full day to return my phone call when they knew of the urgency. Poor customer service and then got a nasty reply from them. Sunshine store didn’t even acknowlede their poor form and poor attitude to their future customers, 24 hours is plenty of time to respond. I took a snapshot of the conversation I had with the store manager.
1741667809
Consistently charge me the incorrect amount on my invoices. Service and support is terrible when you call. They don’t get back to emails and you have to email and call again and again. Wouldn’t recommend at all
1741593273
Doesn't inform tenants of break ins
1741254823
Filthy, bins overflowing, trees growing in the gutters, rats runnings around. Constant break ins. An embarrassment of a facility
1741184538
Absolute WORST customer service at this facility! There is no help after office hrs and very minimal barely satisfactory help during office hrs..nothing but issue after issue with no support from the company owner/manager... definately not recommending this place to anyone ever. Also make sure you read the fine print in the terms and conditions because some of them are outrageous privacy concerns....make sure you get your first 2 months at 50% off as advertised STILL but not honoured as it was only an "opening special" GOODLUCK if you absolutely have to use this facility!!
1741076327
Operation hours are confusing as all hell. 24hr phone service but the storage unit says it’s accessible until 10pm on the sign, one guy on the phone said only until 9pm and then the next lady on the phone said 7pm, this was while asking me why I would need to access the storage unit after 7pm??
Got hung up on once on Sunday, then had to call back on Tuesday, took 4 goes before I managed to get through to someone, all while having a prerecorded message saying how important customer service is. Joke.
Got hung up on once on Sunday, then had to call back on Tuesday, took 4 goes before I managed to get through to someone, all while having a prerecorded message saying how important customer service is. Joke.
1741047429
Filthy facility, rubbish bins are not accessible due to rubbish being in front and all over the place. Palm prongs are all over the road, hasn't been cleared and pruned in months. Very untidy. Have contacted via phone and was guaranteed that it would be attended, which it hasn't been.
1740172783
They gave me 24 hours to vacate because I stayed overnight. No warning or anything prior to this...
Not once have I seen any staff on site, not to mention there are several others who have stayed overnight... So shoot me for thinking I could so long as I do it respectfully and leave as small a footprint as possible (clean, no disturbing others etc.)...
And then I read the email (which came immediately after the phone call from a woman who sounded like she was slightly smiling while talking... but not so much friendly smiling... more like a smiling with a forced squint while placing a poisoned cooked meal down in front of a man who doesn't know she knows...) and it says moved out by 5pm today... !!! I got the phone call at 3pm....!!! 24 hours was already horrific, now it's 2 hours???
Yeah, I'll be damned if some anger isn't justified if I finish work today at 5, get there at 505pm... And find thousands of dollars worth of household goods have already been loaded into a truck for auction... There will be a riot to say the least.
Edit: not loaded into a truck yet, but they bolt cutter my padlock and put theirs on... They could have at least let me get my tent so I don't lose 5 litres of blood to mosquito bites while I hopelessly try to sleep after a 31 degree day (which is north of 40 in the containers at work).... Lord Almighty we got some hearts of gold here at Store Local don't we....
Not once have I seen any staff on site, not to mention there are several others who have stayed overnight... So shoot me for thinking I could so long as I do it respectfully and leave as small a footprint as possible (clean, no disturbing others etc.)...
And then I read the email (which came immediately after the phone call from a woman who sounded like she was slightly smiling while talking... but not so much friendly smiling... more like a smiling with a forced squint while placing a poisoned cooked meal down in front of a man who doesn't know she knows...) and it says moved out by 5pm today... !!! I got the phone call at 3pm....!!! 24 hours was already horrific, now it's 2 hours???
Yeah, I'll be damned if some anger isn't justified if I finish work today at 5, get there at 505pm... And find thousands of dollars worth of household goods have already been loaded into a truck for auction... There will be a riot to say the least.
Edit: not loaded into a truck yet, but they bolt cutter my padlock and put theirs on... They could have at least let me get my tent so I don't lose 5 litres of blood to mosquito bites while I hopelessly try to sleep after a 31 degree day (which is north of 40 in the containers at work).... Lord Almighty we got some hearts of gold here at Store Local don't we....
1740115996
Facility is good. However, customer service is a joke. They don't do anything they tell you they're doing. They NEVER call back, and the voicemail system might as well be removed.
I'm moving storage facilities out of frustration.
I had a stolen car blocking my unit, and it took 8 weeks for them to tow it out the front despite expressing how urgently I needed access to my unit.
DO NOT USE THIS FACILITY!
I'm moving storage facilities out of frustration.
I had a stolen car blocking my unit, and it took 8 weeks for them to tow it out the front despite expressing how urgently I needed access to my unit.
DO NOT USE THIS FACILITY!
1738307130
If I could rate no stars, I certainly would!
I have been a customer for over 9 years. Previous owners were 5 stars, never an issue.
DO NOT RENT ANYTHING HERE!
I have been in communication with the Police as I have had my storage shed broken into and over 10k worth of items stolen!!!!!
When I reported this to StoreLocal, they fobbed me off and made any excuse they could to not be held accountable.
A spate of thefts has occurred in this storage facility for over 18 months now and where's the duty of care or common courtesy from the owners in letting us know? NON EXISTENT!
We have been afforded NO opportunity to relocate our goods or make security adjustments as a result.
In receiving such a poor response and pathetic attitude I'm now seeking further options legally and recommending my theft (along with all others) to A Current Affair.
This needs to be exposed for the lack of security and communication for what it is. Just that, poor, poor, poor!
IF YOU WISH TO DONATE YOUR GOODS TO THE LOCAL THIEVING COMMUNITY, THEN BY ALL MEANS, RENT HERE.
IF NOT, GET OUT AND LEAVE!!!
My biggest mistake was not leaving when the previous owners sold.
NOT HELPFUL, NOT INTERESTED AND CERTAINLY NOT SECURE!!
I have been a customer for over 9 years. Previous owners were 5 stars, never an issue.
DO NOT RENT ANYTHING HERE!
I have been in communication with the Police as I have had my storage shed broken into and over 10k worth of items stolen!!!!!
When I reported this to StoreLocal, they fobbed me off and made any excuse they could to not be held accountable.
A spate of thefts has occurred in this storage facility for over 18 months now and where's the duty of care or common courtesy from the owners in letting us know? NON EXISTENT!
We have been afforded NO opportunity to relocate our goods or make security adjustments as a result.
In receiving such a poor response and pathetic attitude I'm now seeking further options legally and recommending my theft (along with all others) to A Current Affair.
This needs to be exposed for the lack of security and communication for what it is. Just that, poor, poor, poor!
IF YOU WISH TO DONATE YOUR GOODS TO THE LOCAL THIEVING COMMUNITY, THEN BY ALL MEANS, RENT HERE.
IF NOT, GET OUT AND LEAVE!!!
My biggest mistake was not leaving when the previous owners sold.
NOT HELPFUL, NOT INTERESTED AND CERTAINLY NOT SECURE!!
1737849196
Despite having been a client since 2013 we have now left due to poor security and unreasonable price increases since the change of ownership.
Our metal locking mechanism on 1 of our 4 lockers broke last year and they have promised multiple times to repair it and although we followed up on several occasions, they still failed to repair it leaving our storage unsecured for months now.
Another of our lockers also was recently identified as having the same issue and we are unsure when this happened but they obviously don't check that lockers are locked - so much for security lockers!!
Their accounts dept keep pulling the due date forward for your invoice - our arrangement was payment calendar monthly and despite having a direct payment organised for each of the 4 lockers for the 1st of the month, they crept our due date back to 29th and now 28th of the month. We get bombarded with texts reminding us about payment being due in advance of the due date along with emails. We will receive 4 texts as early as 5 - 6am telling us the payment is overdue as they won't adjust our account to the correct due date.
Poor service and poor security and certainly wouldn't recommend them now.
We have now relocated all four of our lockers to another storage facility that provides us with what we are paying for - secure storage.
The 5 star reviews are mostly owned from the previous owners who where great, caring and actually had a customer focus.
Our metal locking mechanism on 1 of our 4 lockers broke last year and they have promised multiple times to repair it and although we followed up on several occasions, they still failed to repair it leaving our storage unsecured for months now.
Another of our lockers also was recently identified as having the same issue and we are unsure when this happened but they obviously don't check that lockers are locked - so much for security lockers!!
Their accounts dept keep pulling the due date forward for your invoice - our arrangement was payment calendar monthly and despite having a direct payment organised for each of the 4 lockers for the 1st of the month, they crept our due date back to 29th and now 28th of the month. We get bombarded with texts reminding us about payment being due in advance of the due date along with emails. We will receive 4 texts as early as 5 - 6am telling us the payment is overdue as they won't adjust our account to the correct due date.
Poor service and poor security and certainly wouldn't recommend them now.
We have now relocated all four of our lockers to another storage facility that provides us with what we are paying for - secure storage.
The 5 star reviews are mostly owned from the previous owners who where great, caring and actually had a customer focus.
1737789900
Had to relocate from this site after the second break in of my unit where nearly half of my items were taken. Major security issues, would not recommend.
1736164392
Had to move into a friends house we to fight this stowage unit would be fine. Clearly not. 2 break ins. The first time they took half of our storage unit broke things. I reached and had to throw all the broken stuff out. The second time a few months ago they took more things we didn’t then get notified of “ suspicious activity. I wanted my desk when I got their shit was taken again coffee table broken. Only the heavy stuff was left. We are so pissed off. Makes me made that we pay for storage just for our stuff to be stolen. Not good enough. These photos are from second break in.
1735191198
Lovely people on the phone... but nothing goes to plan as promised. The remote offshore service centre does NOT WORK. Too many things to detail here.
1734881752
Absolutely shocking company, who mistreat their clients, they take advantage of the already misfortunate and sell all your belongings on you before they even make proper voice contact!! Absolutely putrid company
1734141918
This experience was a nightmare. We were given codes that didn't work. Staff were not helpful at all. Don't use this facility. Didn't always answer phones and never returned any calls after I left several messages.
1732950547
There is no enough trolley in the facility and is very dirty
1731205488
Asked about burglaries and was thinking of setting up storage with them and they told me there hasn’t been any burglaries but they have commented back to one review saying that someone has been arrested in regards to burglary. I do not like lying and the manager wouldn’t even come onto the phone to speak about it. Very strange behaviour from a business.
1731032577
thanks to the lack of duty of care to unit holders and not advising unit holders our units had been broken into and were now unsecured so anyone could access them for several days i and others have suffered substantial losses
I have also had my contract reviewed and I strongly urge others to do the same
If a contract contains clauses that are not in line with Consumer law the contract could then be deemed as void
I have been offered over the past months several times they are refunding funds to me not that that even goes close to compensating me for my losses yet still have not received a cent
police have even advised since our units were left with our locks cut open for several days and store local were made aware but did not act immediately to mitigate the unit holders losses who knows how many people were in my unit opening nearly every box and pulling all the contents out Even there head office has shown absolutely no care or concern for what there lack of immediate action has caused unit holders we have suffered substantial losses due to there lack of duty of care and negligence
Not even a sorry we did the wrong thing by our customers and they even offered to pay for a Removalist to help me with the clean up of my trashed unit and yet they have not done that either still waiting for these funds
just a lot of false and misleading promises from there management at head office Brisbane and Melbourne
so please if you are thinking of renting with them go elsewhere as there unit facility is not secure and management even when they know your unit has been broken into and is now open will not inform you thus voiding any insurance you may have
I am sharing this to warn others so you don’t have to go through what we are now to receive compensation for our losses due to their negligence and unethical business practices
Unprofessional, dishonest and unethical business practices is how I can describe my experience with this company
I have also had my contract reviewed and I strongly urge others to do the same
If a contract contains clauses that are not in line with Consumer law the contract could then be deemed as void
I have been offered over the past months several times they are refunding funds to me not that that even goes close to compensating me for my losses yet still have not received a cent
police have even advised since our units were left with our locks cut open for several days and store local were made aware but did not act immediately to mitigate the unit holders losses who knows how many people were in my unit opening nearly every box and pulling all the contents out Even there head office has shown absolutely no care or concern for what there lack of immediate action has caused unit holders we have suffered substantial losses due to there lack of duty of care and negligence
Not even a sorry we did the wrong thing by our customers and they even offered to pay for a Removalist to help me with the clean up of my trashed unit and yet they have not done that either still waiting for these funds
just a lot of false and misleading promises from there management at head office Brisbane and Melbourne
so please if you are thinking of renting with them go elsewhere as there unit facility is not secure and management even when they know your unit has been broken into and is now open will not inform you thus voiding any insurance you may have
I am sharing this to warn others so you don’t have to go through what we are now to receive compensation for our losses due to their negligence and unethical business practices
Unprofessional, dishonest and unethical business practices is how I can describe my experience with this company
1730854021
You rent more than 100 warehouses here, but there are only a few trolleys. Everyone here complains about this issue. We lose 10 minutes each time to look for trolleys.
1730462678
Units are tidy, quite roomy if a little expensive Access is 24 hrs. Clean easily accessible trolley at entrance Staff are professional (Edit: ( this is before my exit:) they're not rude as certain managers at Storage King Ellenbrook who say nasty underhanded things because they think you are staying too long in the facility ^^. The trash comment I got at SK Ellenbrook from that manager and the contemptuous attitude of the woman with him is why I decided to leave/vacate _"*immediately*_ after my encounter with that manager.)
I have taken my review down from 4 stars to 1 just because of the actions of whomever is operating the message service & the manager type staff member on the morning of my exit.
It's 0 for 2 with me &storage facility's in Ellenbrook. Storage King Ellenbrook and store local Ellenbrook. Both unprofessional, not recommended.
Edited: Because I have time today I m going in to detail& giving receipts in photographs below so I'm not making this up.
I vacated my unit on Thursday afternoon 17th October. I send them image as they req. Everything is fine. Unt I get late night messages at 10:46 p.m. and 10:47 p.m. (see photos) requesting I confirm I'm not still using the unit. I replied straight away at 10 something pm. Confirming I'm not using the unit. A message back thanking me for confirming and storing with store local. I then get another cpl messages at 1:40 or so in the morning which I don't see til 7 the next morning. Saying the cleaners say there's a still padlock. Now feeling anxious, **&**upset because I thought I was done. I send them a picture of the padlock then drive 20 km back to Ellenbrook to make sure **again**. I take another picture of the vacated unit with no lock on it send that to them asking why they did all that when there's clearly no cleaners who d been present. Or they'd ve seen the obvious. So someone somewhere is lying or their whole process is wrong/riddled w incorrect information.
I received no response to my request for information why do all that. But I do get two text messages one saying my count is overdue & another one saying my access has been revoked. What do I need access for? I gave notice over a week ago. There are emails to confirm this. Or just read your own text messages from 2 days ago. I vacated the unit what do I need access for when I have left!!! It's also interesting that in the month I I had the storage unit never saw anyone/the cleaners clean the bathroom/ clear the overflowing bin in there but once.
Finally, on the morning of my exit I was sitting in my car outside the facility, doing something work or texting. When around 10:00 a.m. a man and woman in separate cars. The woman leaves shortly after but the man is there for at least 40 minutes. I decided around 40 minutes later to get something from my unit. He is obviously a staff member because he removed some cardboard from the front. Then he was inside the security gate. I backed in/ watched me back in. Then when I'm in my unit he walks by looking at me suspiciously. I returned the stare, pissed off.
^^ A word of advice to you storage facility manager types. At both Storage King Ellenbrook and storelocal Ellenbrook: a person is entitled to sit in their car as long as they want or need to in or outside the facility within operating hours, if they have access &/or they're a customer. Considering they're currently temporarily homeless. And unlike you, don't have a home to go to. It is not your place to give them contemptuous attitude, treat them w (implied) suspicion or make unnecessary comments about "so long as you're in and out".
So not that anyone at Storelocal cares but I removed my four stars to a one bc of all this. it would be zero if it were not for the 24-hour facility access. Avoid both these places if you can.
I have taken my review down from 4 stars to 1 just because of the actions of whomever is operating the message service & the manager type staff member on the morning of my exit.
It's 0 for 2 with me &storage facility's in Ellenbrook. Storage King Ellenbrook and store local Ellenbrook. Both unprofessional, not recommended.
Edited: Because I have time today I m going in to detail& giving receipts in photographs below so I'm not making this up.
I vacated my unit on Thursday afternoon 17th October. I send them image as they req. Everything is fine. Unt I get late night messages at 10:46 p.m. and 10:47 p.m. (see photos) requesting I confirm I'm not still using the unit. I replied straight away at 10 something pm. Confirming I'm not using the unit. A message back thanking me for confirming and storing with store local. I then get another cpl messages at 1:40 or so in the morning which I don't see til 7 the next morning. Saying the cleaners say there's a still padlock. Now feeling anxious, **&**upset because I thought I was done. I send them a picture of the padlock then drive 20 km back to Ellenbrook to make sure **again**. I take another picture of the vacated unit with no lock on it send that to them asking why they did all that when there's clearly no cleaners who d been present. Or they'd ve seen the obvious. So someone somewhere is lying or their whole process is wrong/riddled w incorrect information.
I received no response to my request for information why do all that. But I do get two text messages one saying my count is overdue & another one saying my access has been revoked. What do I need access for? I gave notice over a week ago. There are emails to confirm this. Or just read your own text messages from 2 days ago. I vacated the unit what do I need access for when I have left!!! It's also interesting that in the month I I had the storage unit never saw anyone/the cleaners clean the bathroom/ clear the overflowing bin in there but once.
Finally, on the morning of my exit I was sitting in my car outside the facility, doing something work or texting. When around 10:00 a.m. a man and woman in separate cars. The woman leaves shortly after but the man is there for at least 40 minutes. I decided around 40 minutes later to get something from my unit. He is obviously a staff member because he removed some cardboard from the front. Then he was inside the security gate. I backed in/ watched me back in. Then when I'm in my unit he walks by looking at me suspiciously. I returned the stare, pissed off.
^^ A word of advice to you storage facility manager types. At both Storage King Ellenbrook and storelocal Ellenbrook: a person is entitled to sit in their car as long as they want or need to in or outside the facility within operating hours, if they have access &/or they're a customer. Considering they're currently temporarily homeless. And unlike you, don't have a home to go to. It is not your place to give them contemptuous attitude, treat them w (implied) suspicion or make unnecessary comments about "so long as you're in and out".
So not that anyone at Storelocal cares but I removed my four stars to a one bc of all this. it would be zero if it were not for the 24-hour facility access. Avoid both these places if you can.
1730082036
Thank God they record the phone calls because they have no idea what they are talking about. One person offered an available 3x9m space or a then another person offered a 3x7m space, no 9m. Apparently caravan parks are only 1.2 m high!! Get decent staff.
1729606544
Dozens of storage sheds have been broken into over the past month. Avoid this business, no security, fake CCTV and a no care factor by the owners....
1729606144
Do not rent here, high theft at this facility.... no security at all...
1729489365
Code didn't work to get in, no instructions to where unit was, unit allocated had a lock on it, unit allocated was full. Code didn't work to get out
Not happy
Not happy
1728658944
Disgraceful customer service, pathetic security the worst company in the business. I have rented my unit here for 12 years the previous owners Eagle were excellent never an issue rent never increased until over 18 months ago they tried increasing rent several times without giving required notice resulting in me getting locked out as I refused to pay the incorrect over charge for 4 months today I got back in to my unit to find it has been broken into and $40,000 of collectibles and family possessions stolen…do not rent here at all!!! Pity I can’t give a 0
1728555101
Store local is the most unpleasant place to store your belongings not to mention the most unprofessional business from sexy party’s up stairs to break ins to people living and smoking inside constant police in out and out for various crimes and unwanted visitors. They spy on you through there camera system. They send emails that are confidential around to other people they over charge you and the place stinks.
When I signed up to this pathetic storage facility it was advertised as 24hr access with out any warning I had police called on me as supposedly the hours had been cut. Never once was I issued a text a call a letter nothing to explain this just arrested and charged with trespassing.
1/10 for everything this place has to over…
DO NOT RENT A STORAGE UNIT HERE!!!!!
When I signed up to this pathetic storage facility it was advertised as 24hr access with out any warning I had police called on me as supposedly the hours had been cut. Never once was I issued a text a call a letter nothing to explain this just arrested and charged with trespassing.
1/10 for everything this place has to over…
DO NOT RENT A STORAGE UNIT HERE!!!!!
1728199018
DO NOT USE THIS FACILITY!!!
Absolutely no accountability or care for the lack of security onsite, despite multiple break ins at the facility.
The minimal and low quality cameras they do have, don't even face the correct directions or have views of the hallways into the storage units.
ZERO CAMERAS at entrance gate, so impossible to know who is using codes to gain access into the facility.
And as stated in multiple reviews below, if/when your unit is robbed, they will be completely useless in assisting you to get your belongings back or be of any help in supplying decent cctv footage to assist police.
Save yourself the headache and spend your money somewhere else.
Absolutely no accountability or care for the lack of security onsite, despite multiple break ins at the facility.
The minimal and low quality cameras they do have, don't even face the correct directions or have views of the hallways into the storage units.
ZERO CAMERAS at entrance gate, so impossible to know who is using codes to gain access into the facility.
And as stated in multiple reviews below, if/when your unit is robbed, they will be completely useless in assisting you to get your belongings back or be of any help in supplying decent cctv footage to assist police.
Save yourself the headache and spend your money somewhere else.
1727393896
Absolutely Abysmal Customer Service!
StoreLocal Wyoming claims that “customer service excellence is integral to our values,” but my experience has been nothing short of a nightmare. We had two storage units before StoreLocal took over, and since then, it’s been a downhill spiral.
Firstly, we were never issued a StoreLocal contract, which is a basic expectation. When we tried to address this, the staff were unhelpful and dismissive. The so-called “friendly team” refused to process a refund for a partial month, despite their supposed commitment to customer satisfaction.
To make matters worse, when I requested to speak with a manager, I was flatly refused. This is unacceptable and unprofessional. Their website boasts about flexible rental terms and convenient access, but what’s the point if their customer service is non-existent?
StoreLocal’s promise of a seamless storage experience is a blatant lie. I would not recommend this company to anyone. Save yourself the headache and look elsewhere for your storage needs.
StoreLocal Wyoming claims that “customer service excellence is integral to our values,” but my experience has been nothing short of a nightmare. We had two storage units before StoreLocal took over, and since then, it’s been a downhill spiral.
Firstly, we were never issued a StoreLocal contract, which is a basic expectation. When we tried to address this, the staff were unhelpful and dismissive. The so-called “friendly team” refused to process a refund for a partial month, despite their supposed commitment to customer satisfaction.
To make matters worse, when I requested to speak with a manager, I was flatly refused. This is unacceptable and unprofessional. Their website boasts about flexible rental terms and convenient access, but what’s the point if their customer service is non-existent?
StoreLocal’s promise of a seamless storage experience is a blatant lie. I would not recommend this company to anyone. Save yourself the headache and look elsewhere for your storage needs.
1727386905
Upon getting my storage unit I had ALOT of trouble gaining access to the unit, as the codes I was being given to gain access were not working. I was having to spend up to 20 minutes trying to contact store local to gain access to my unit as there is no one on premises! The app they also provide for "easier access", NEVER worked, rendering it completely useless!!
1726459727
Very poor communication from these people.
Took days for them to return emails and never explained refund policy and paid a month rent and never got a refund for the month I didn’t use it. Will never use these people again
Took days for them to return emails and never explained refund policy and paid a month rent and never got a refund for the month I didn’t use it. Will never use these people again
1726352886
My unit was also broken into..
What ben said its mostly correct.
Cameras are so old, I went yesterday and one was not even facing the units.. no pins on gate have been changed since the break ins. There is never anyone there and customer support you talk to someone over seas.. even manager does not live in Australia.. what a shit show..
What ben said its mostly correct.
Cameras are so old, I went yesterday and one was not even facing the units.. no pins on gate have been changed since the break ins. There is never anyone there and customer support you talk to someone over seas.. even manager does not live in Australia.. what a shit show..
1725619644
This place is repeatedly broken into, the access gate gets stuck open and the storage container I rented had been attempted to be broken into no less than 7 times in the time we stored there.
Instead of fixing the problem by having on site security, it appears the security cameras are either just for decoration or never monitored, and when a complaint is made they'll happily just credit you a full month at no cost.
Absolutely ridiculous, would not reccomend to anyone!
Instead of fixing the problem by having on site security, it appears the security cameras are either just for decoration or never monitored, and when a complaint is made they'll happily just credit you a full month at no cost.
Absolutely ridiculous, would not reccomend to anyone!
1725607264
Good facility, but absolutely atrocious service and experience. Verges on false advertising at this point.
After several drop-off trips, tried to retrieve my items one night only to be told that the facility is no longer 24hr access: no notice, no price change, no update at all.
Customer service's 24hr number can't help at all so not sure why its even available 24 hours.
This after a terrible signup experience: had to call multiple times and have my storage unit reassigned just to be able to get access to a unit.
After several drop-off trips, tried to retrieve my items one night only to be told that the facility is no longer 24hr access: no notice, no price change, no update at all.
Customer service's 24hr number can't help at all so not sure why its even available 24 hours.
This after a terrible signup experience: had to call multiple times and have my storage unit reassigned just to be able to get access to a unit.
1724992977
DO NOT RENT HERE!!! I’ve had a small storage unit for about 4 months. I haven’t been able to gain access since the first month! No matter how many codes they sent me, they didn’t work. I made many 3 hour round trips trying everything to retrieve my belongings! But I could never get hold of anyone in the office to let me in! I was still expected to pay for a service I couldn’t use. I went and finally got my things out today and found my unit had been rummaged through and anything of value is gone 😭 I’m so upset! Please don’t let this be you! It’s barely a step of a scam!! BEWARE!!
1724584274
I’ve been with store local Narre Warren branch back in 2021to 2022 and it was really good. I can’t remember the manager that was on duty there but he was a really good guy. However, I’ve stored my stuff there in the beginning of April 2024 and it got broken into. There was a break-in on my storage and stole all my new stuff. My new 8.5kg washing machine, 2 double beds (bases & matresses), me and my girls bags full of branded clothes, our boxes full of branded shoes and all our brand new appliances from IKEA. I’ve filed a police report in May 2024 when I discovered our storage unit has been broken into and they did nothing to be honest, it is now 25 August 2024 and nothing has been done. Now I wanna move out and I called the store local call centre and the guy I spoke to had been leaving me on hold. He wasn’t helping and he left me on hold. I’ve tried calling back several times but he wouldn’t answer my calls. I wanna move out but the padlock on my storage unit isn’t working. My husband and kids had been trying to open it but it wouldn’t open so they left because the guy I called wasn’t helping us out. I’m really disappointed and I will never wanna use this storage ever again.
1724568343
1724205833
Updated 21/08/2024 - unfortunately this facility and its customer service has become appalling. On 6th Aug we went to collect some things from our storage unit only to find the padlocks changed. There was nobody in the office at 1pm on a weekday so we had to call to find out the combinations to get the locks open. When we opened our unit our items had clearly been ransacked and tossed around. Some things were missing. On 7th Aug we found out the property had a break in on 22nd July. We were not notified AT ALL!! The site manager expressed surprise that we had not been notified but judging by the number of generic identical combination padlocks throughout the place I suspect many customers have not been notified.
Since then responses to emails have been slow or non-existent. There was a promise of a credit for the inconvenience but no response when I asked how much and how to have it refunded to me, then received the next months invoice for the full amount. We have now moved our belongings to a more secure facility as we no longer trust StoreLocal Narre Warren.
Original review 2017: I have been a customer for a number of years and have found StoreLocal Narre Warren to be good value for money, a clean and secure facility with anytime access. They also have a good range of moving and packing materials and the staff are helpful and friendly.
Since then responses to emails have been slow or non-existent. There was a promise of a credit for the inconvenience but no response when I asked how much and how to have it refunded to me, then received the next months invoice for the full amount. We have now moved our belongings to a more secure facility as we no longer trust StoreLocal Narre Warren.
Original review 2017: I have been a customer for a number of years and have found StoreLocal Narre Warren to be good value for money, a clean and secure facility with anytime access. They also have a good range of moving and packing materials and the staff are helpful and friendly.
1723941758
I had most off my belongings stolen, management off the tweed branch, did nothing, there's no cvtv and games open all the time ,the poor steering from the poor ,I would never use this business, also water leak in roof ,great ,
1723601018
Storage unit was broken into. I was out of state and could not get anyone to help despite my requests. Staff didn't want to know about it or take any responsibility. When I was able to get back, another unit had been broken into and left a mess with contents scattered every where. Do not use this facility. They do not care.
1723182194
Worst storage unit facility by far they allow your unit to be broken into without notification they say they have 24hr access that's a lie the gates hardly open without having to call them witch cab be a hours long process not even a Melbourne bases company would not recommend to anyone
1721609114
Everytime I come here to my container there is clear evidence that someone has tried to break into it (the seal at the top is broken and latches are not closed). This also has caused rain and moisture to get in.
The gate to exit doesn't work half the time and you have to call and wait for them to open it from their end.
They don't have an office on-site.
So clearly the so called surveillance is not monitored.
The gate to exit doesn't work half the time and you have to call and wait for them to open it from their end.
They don't have an office on-site.
So clearly the so called surveillance is not monitored.
1720254000
We have been charged for 3 months on a 1 month fixed rental. No refund so far . We are seeking compensation through legal channels . Very unhelpful and do not respond to communication. Don’t use them !!!
1720234980
If you want to ensure that thieves have access to your stuff, StoreLocal Newmarket is the place for you! Pay the money, lock it up, return later and find it gone. Do StoreLocal care? No. Cancel your unit and wait weeks for a refund of rent paid in advance. If you are reading this please consider other storage places unless of course you want to pay to have your stuff stolen. The sales people incidentally told me no other units had been broken into - they lied. The Police report, the online crime map and the broken locks would suggest that they have had multiple thefts.
1719855100
Deductions of 1 = 0 stars
24 hour access is not available to anyone there. 9pm to 6am. Even for businesses.
Australia's biggest crystal meth drug bust for any storage facility in history. They take your money and give you just over half a day access (15hrs) or half of what they say they will.
9 hour lockout for all customers every day... Maybe they still cooking meth there at night????
24 hour access is not available to anyone there. 9pm to 6am. Even for businesses.
Australia's biggest crystal meth drug bust for any storage facility in history. They take your money and give you just over half a day access (15hrs) or half of what they say they will.
9 hour lockout for all customers every day... Maybe they still cooking meth there at night????
1719210770
Our items got stolen from our unit and they still sent emails of wanting payment during police investigation. No response to emails about the situation and have been poor in communication. Would not trust or use their company again
1718700488
I got a unit in 2016. For the 7 years the site was staffed, I never had an issue and Dave (the site manager) was great. The site became remotely-operated in June 2023. There was a break-in to my unit in Feb 2024, when they prised the doors open, the metal staples that the bolts secured into were ripped out of the door frames. The "fix" was to drill a hole into what was left of the frame, and the bolts slide into the splintered frame. After months asking when this was going to be fixed properly, I got offered to transfer to a new unit and turned up today to do the transfer and, found my original unit broken into and my new lock stolen.
And the unit I was offered to transfer to had been damaged worse than my current unit in February and wasn't fixed either. The staples that were torn off the frames are still on the floor next to these units. The site doesn't feel secure anymore.
And the unit I was offered to transfer to had been damaged worse than my current unit in February and wasn't fixed either. The staples that were torn off the frames are still on the floor next to these units. The site doesn't feel secure anymore.
1718589546
Our storage was broken into and all our clothes and shoes were taken including all my university notes. I wouldn't recommend this place. Police are investigating. We put your things in storage thinking its safe, but it’s the worst decision we have made.
1718353063
Absolutely disgusting service. I did everything correctly as far as terminating my contract even recieved confirmation that it was finalised. Then two weeks later they took another months payment from my account. It then took over 10 days and calls every day to get money back they never should have taken in the first instance.
Go elsewhere if you have the option.
So when they finally decided to refund the money they took from my account they kept $25. For no reason at all. The poorest customer service I’ve ever had and loads of excuses for ripping off the customer. Who in this instance gave the correct notice period got e mail confirmation of the closure of the account. Then they just take your money keep it and short change you when they finally process a refund. Don’t use this business not worth the hassle.
Go elsewhere if you have the option.
So when they finally decided to refund the money they took from my account they kept $25. For no reason at all. The poorest customer service I’ve ever had and loads of excuses for ripping off the customer. Who in this instance gave the correct notice period got e mail confirmation of the closure of the account. Then they just take your money keep it and short change you when they finally process a refund. Don’t use this business not worth the hassle.
1718061792
Just moved out of this place as I'd had enough. A while ago they put prices up, took away all on site management, phone calls go to a call centre, impossible to deal with when you do get through, facility regularly blocked up by vans, trucks, people doing what they want because nobody's managing the place. Classic case of providing worst service they can get away with at highest possible cost. Use anywhere else if you have the option.
1717840482
DO NOT USE THIS PLACE
Cctv does not work
No security patrols at all
No insurance
Place is now permanently unmanned as the staff have quit due to the lack of security at the site
My storage unit along with many others was robbed of over $30,000
More than 50 units just this year have been robbed
They cut the locks off & put their own padlocks on so once your unit is robbed you don't even know until you try to gain entry the next time you're there
Cctv does not work
No security patrols at all
No insurance
Place is now permanently unmanned as the staff have quit due to the lack of security at the site
My storage unit along with many others was robbed of over $30,000
More than 50 units just this year have been robbed
They cut the locks off & put their own padlocks on so once your unit is robbed you don't even know until you try to gain entry the next time you're there
1717569910
Disorganised and unprofessional.
1712888953
Avoid like the plague!!! I ordered a storage unit from StoreLocal Ellenbrook using their online booking system, the picture was of a container with boxes, furniture etc, and the description said "ideal for 4/5 bedroom home of goods" So I booked it. I turn up at the facility and can't find the unit, I eventually see a car park with the same unit number as they've given me in the receipt. I think this is strange, it must be a mistake, so I call them.. And that's where the drama really begins. First of all it took me multiple attempts to even get someone to answer, when they did and I explained the situation, they did not care one bit. I was very polite and calm with them, but I just got told "too bad", or they would literally just put the phone on mute and dissapear! Very childish and rude behaviour, no care whatsoever. I eventually spoke to a lady with slightly more ability to communicate and was told a storage unit was going to cost me nearly triple the price they advertised, so I politely asked for a refund. I was told that was ok, I was sent a form to fill out, and told it could be up to 2 weeks to process the refund. I submitted the form nearly 4 weeks ago now and have emailed them to check if they received it but I've not received a single response. I have checked the email address multiple times, it is correct. I don't believe they have any intention to refund me. I'm in the process of raising a complaint with the ACCC.
1712459012
I have been using this store for the past 6 months and apparently recently it was a break in and I have been contacted by the store staff and they informed me some suspicious activity happening so when I went and checked most of my staff was stolen I contacted the head office they wasn’t helpful they said insurance isn’t covering what’s stolen if anyone from there has stolen goods please let’s do something to expose those people please much the owner of the store
1712120807
DO NOT RENT HERE!!!! I wish I could rate them zero.
This used to be owned by a local company, but since storelocal took over - there's nothing local about it. Their call centre is offshore. They have no staff onsite or even nearby. Their security phone numbers that are plastered around the site do not service that site. They have never heard of them. We know this because they allow drug addicts to LIVE on site. We reported that a person was living on site AND they were keeping a cat in their storage facility - no airconditioning, no sunlight. They did nothing. They hung up on us repeatedly. Someone living on site, doing meth in the carpark (which we saw) and animal neglect happening on their property. They didn't care at all. As long as they get their money. They are truly a disgusting organisation.Your stuff is not secure here. Most of their cameras are fake as well.
This used to be owned by a local company, but since storelocal took over - there's nothing local about it. Their call centre is offshore. They have no staff onsite or even nearby. Their security phone numbers that are plastered around the site do not service that site. They have never heard of them. We know this because they allow drug addicts to LIVE on site. We reported that a person was living on site AND they were keeping a cat in their storage facility - no airconditioning, no sunlight. They did nothing. They hung up on us repeatedly. Someone living on site, doing meth in the carpark (which we saw) and animal neglect happening on their property. They didn't care at all. As long as they get their money. They are truly a disgusting organisation.Your stuff is not secure here. Most of their cameras are fake as well.
1711070868
Unfortunately, I can't give zero stars. My family has stored here for many years, but after a second break in we have no choice but to leave. When we signed up, it was a well run, organised facility and the staff were friendly, caring, and very helpful. Sadly now there are no staff, we have been informed that there are no cameras even in our units' area, and after each break in there have been no improvements/additional cameras to make the facility safe. Any attempt to reach out for information has been meet by a wall of unhelpful, uncaring responses. Being referred to the police is essentially useless, given there is no footage to provide them.
They used to have insurance, now once they have your money they don't care what happens to you or your items. Due to the lack of security I would absolutely never be there alone after dark, and no longer feel safe even when my partner is with me. If you value your items, and your safety don't store here.
They used to have insurance, now once they have your money they don't care what happens to you or your items. Due to the lack of security I would absolutely never be there alone after dark, and no longer feel safe even when my partner is with me. If you value your items, and your safety don't store here.
1710137486
Appalling. Two break ins in the last six months. Plus an incidence of someone having cut off and replacing our padlock. Just an email to say that they've been broken into again, there's very little care shown and no explanation. Yet despite the break ins, no change in systems, no password changes, nothing. We've lost camping gear again, thank god we have nothing truly valuable in the unit and our good fridge is stored elsewhere. Nothing is insurable, you may as well have your stuff stored in a tin shed on the main road with just a padlock. 24 hour video surveillance - obviously nobody is monitoring this or they would have seen people with bolt cutters cutting off all the padlocks. Do not risk your valuables with these clowns.
1710082119
Wouldn’t trust this place to store anything numerous lockers have been broken into with all valuable contents stolen and no cctv
1710081966
Absolutely horrendous facility. Had my storage locker broken into and over $30,000 worth of things stolen, And storelocal hallam has done absolutely nothing but tell me to go to the police,I was not the only victim of this, over 40 other storage lockers on site were also broken into and robbed, we were contacted at the end of working day on a public holiday weekend, that our storage locker had been broken into and we have had no communication from them in regards to this. Do not trust them with your items, because they are not secure and you will get absolutely no empathy from them, very unprofessional
1710081384
Would recommend finding a different place to store your stuff, my locker got broken into and all my things were stolen
1704742553
I have been a customer with this storage facility for two years and have paid my account on time before the due date. December 2023 I received an email saying payment wasn’t received I sent a receipt and I received a reply back saying they would pass the email to an accounts department. Then in Jan I received another email advising they did not receive my payment and would be selling items in the storage within a time period if the overdue wasn’t paid. I called and again advise I spoke with someone and again I sent my bank statement to show proof. These items are sentimental items which I mentioned in my email that belonged to my mother who passed away from cancer in July 2023. To think her items would have been sold because this company can’t communicate and check before making threatening claims to their loyal customers. Especially items which are sentimental and belong to people who just recently passed away.I have tried to contact them multiple times by email and I have received not one response. It is quite say that all they think about is money and not have one ounce of humanity in them. I am quite disappointed.
1703280158
The positive reviews you see here are for Eagle Self Storage, the previous owners of this facility, where I was a customer for over 12 years. In February 2023, Eagle Self Storage transitioned to StoreLocal. Within 80 days I was notified of a sudden increase of nearly 40% in rental charges for the unit I was using.
I travelled across the country to retrieve my stored items. Ending my relationship with Eagle / StoreLocal, I calculated that I should be eligible for a pro-rata refund of part of my last rental payment. I emailed multiple times over several weeks to no reply. Finally I got through on the phone and after long hold was informed that no refund would be forthcoming, for 'reasons'. They had simply not bothered to reply to emails.
New management is unresponsive, inconsiderate. You can probably find better.
I travelled across the country to retrieve my stored items. Ending my relationship with Eagle / StoreLocal, I calculated that I should be eligible for a pro-rata refund of part of my last rental payment. I emailed multiple times over several weeks to no reply. Finally I got through on the phone and after long hold was informed that no refund would be forthcoming, for 'reasons'. They had simply not bothered to reply to emails.
New management is unresponsive, inconsiderate. You can probably find better.
1696122791
Very annoying experience, shocking customer service. My partner has called them 5 or 6 times to organise a refund and every time he calls he gets a response of “we’ll look into it”. Wouldn’t recommend this place to anyone.
I would love to see this resolved ASAP.
I would love to see this resolved ASAP.
1695513719
The worst storage facility in Melbourne. Unprofessional customer service, ridiculous price hikes and now canceling the option to have my goods insured. I left my trust in this company before heading overseas and now can’t move to a different facility. WOULD NOT RECOMMEND.
EDIT: they reached out after I left this review to say they’d be in touch. Two days later I got an email telling me they’d increased the price again. It’s gone from $100 a month to $170 a month in three years 👍
EDIT: they reached out after I left this review to say they’d be in touch. Two days later I got an email telling me they’d increased the price again. It’s gone from $100 a month to $170 a month in three years 👍
1695245778
Extremely disappointing. They claimed that the rental was pro-rata and that I could be refunded for any unused time. Due to unforeseen circumstances I rented a spot for about a week and did not end up using it. Since then I have called and emailed 6-7 times requesting a refund and no such refund has been given. Customer service is incredibly difficult to get a hold of.
1690257511
I had the most Terrible experience with storelocal Busselton
I was guided into the wrong storage unit by them after i questioned them on the phone about storage unit numbering.
was guided into unit 121 instead of 21, after 2 months they removed all my belongings and discarded all of it $15000 worth of my belongings.
Was told it was a terrible mistake so sorry but nothing they could do about that. A month later i found 2 of my Valued Guitars in a pawn shop and had to go and pay $2400 to get them back.
Which only added to the trauma of losing all my valued music gear which i had been collecting over 20 years...
There is no critical system in place whatsoever to protect the customer to ensure their belongings are safe, nothing in place to cross reference unit locations or numbering..supplied to the customer or in the complex. First message i got was unit 1021, then couldnt find it guided into 121 then messaged if i was still in unit 21 mass confusion by this point,confirmed i was still in there then only to find out they had discarded all my belongings.
This is a very poorly managed business and god only knows how many people have been affected like i have due to their lack of due diligence. I would HIGHLY RECOMMEND NOT TO USE THIS BUSINESS For your storage needs ever..
I was guided into the wrong storage unit by them after i questioned them on the phone about storage unit numbering.
was guided into unit 121 instead of 21, after 2 months they removed all my belongings and discarded all of it $15000 worth of my belongings.
Was told it was a terrible mistake so sorry but nothing they could do about that. A month later i found 2 of my Valued Guitars in a pawn shop and had to go and pay $2400 to get them back.
Which only added to the trauma of losing all my valued music gear which i had been collecting over 20 years...
There is no critical system in place whatsoever to protect the customer to ensure their belongings are safe, nothing in place to cross reference unit locations or numbering..supplied to the customer or in the complex. First message i got was unit 1021, then couldnt find it guided into 121 then messaged if i was still in unit 21 mass confusion by this point,confirmed i was still in there then only to find out they had discarded all my belongings.
This is a very poorly managed business and god only knows how many people have been affected like i have due to their lack of due diligence. I would HIGHLY RECOMMEND NOT TO USE THIS BUSINESS For your storage needs ever..
1688708202
I recently used Store Local and was trapped within their facility for approximately 7 hours straight behind their security gates until the early hours of the morning, the security code allowed me access in however it wouldn't let me out, I called every phone number they have listed on the building, in emails and that is listed online that i could find with no answer from anyone, security cameras obviously are not monitored or they would have seen how distressed i was trying to get their attention for such a long period of time.
I had to call the local Police station to attend who then tried calling Store Local and also failed to get hold of anyone, the Police then had to contact the local Fire Station to break me out of the facility with their equipment, this lengthy ordeal was extremely stressful and cost me the time I had allocated to clean the home i was moving from, i am now currently going through court proceedings due to this issue.
I have reached out to Store Local several times since the incident and I've still not received a single call or email in back from them ....months later, still no call.
I had to call the local Police station to attend who then tried calling Store Local and also failed to get hold of anyone, the Police then had to contact the local Fire Station to break me out of the facility with their equipment, this lengthy ordeal was extremely stressful and cost me the time I had allocated to clean the home i was moving from, i am now currently going through court proceedings due to this issue.
I have reached out to Store Local several times since the incident and I've still not received a single call or email in back from them ....months later, still no call.
1688077064
The monthly fees began at 260$ per month. Removed my belongings when the price reached 375$ per mth. Wasn't given any refunds for checking out early. They lied. Beware of this joint. Robbery
1684670543
I used to rate storage boss 5 stars, but since they got bought out by storeLocal they have no onsite workers to discuss your storage needs (including purchase of storage equipment like mattress protectors etc) and then not even 3 months after taking over the company (and 5 months after signing up) StoreLocal bump up the price an extra $18 a month.
They did not send an invoice my first month after StoreLocal took over and I had to ask for it.
They did not send an invoice my first month after StoreLocal took over and I had to ask for it.
1683412133
I chose this facility because it had great reviews and was close to my apartment… big mistake! The insurance was cancelled in less than a month of me being there, there is no one onsite as far as I can tell (the staff I spoke to were all in a different state), my code didn’t work (nor did anyone else’s as far as I could tell - most people had been using the temporary code for months), and only some of the cameras work on the screen in front of the office… I have just moved facilities and was absolutely shocked as to how much better and safer it is at my new storage place. It cost me to rehire a van, etc. but I do not regret it. Would not recommend StoreLocal!
1683188285
Disgusting, stop phone call to me. Their members keep phone calling me and hang up without any words when I pick up
1683188147
Disgusting
1683188040
1681540600
I'm trying to get back to Qld so I can get my stuff out of there. Rates started at $260 then they jumped to $340 now they want $375. I can find cheaper storage in Gladstone. I'm over this mob !! BEWARE
1681443012
This is now FALSE ADVERTISING as the Guys have retired. There is no one there. No reception, no help. A lot of us who used the Reception area for deliveries etc have now got to leave.
1679967611
Gates are allways out of service and cannot access unit
1679449609
The phone staff will hang up on you just because you asking questions, this has happened to me on 3 difficult occasions, on the lady working on 22 march 2023 morning shift
1669356263
Extremely DISAPPOINTED with the service of this business. It is business like this that operate from extortion and greed that will ruin a community.- they still owe me money promised and agreed upon for services never used and no longer required. I was even asked to fill out thier BANK TRANSFER FORM - which they then took thier sweet time to process- all ploys to drag the process out! I give less than 1 star!!! - maybe look at your internal communication before blaming your customers for your poor service.
1668319789
Thanks for informing your storage unit customers that won't be able access their storage unit because of a car race in bunbury, that you will say, you apparently did not know about. Pathetic. How hard was a group email or text.
1659578702
Terrible would never deal with again
1658805081
I have been trying to call them goes straight to message bank and no reply. I wouldn't recommend using there facilities.
1649118614
Being evicted with 7 days notice and zero leeway during covid, I’m willing to pay but my payment will be refused, I wouldn’t rent a unit off them again
1648529573
1638410705
I CANNOT GIVE THIS A WORSE REVIEW! do not use these storage units. Staff have NEVER been helpful from the start. It was like I was a burden going in to rent a unit. The person behind the counter was rude,abrupt, lacklustre and unprofessional. I was 2 payments behind and I rang them left a message-which no on returned. I left my number on the machine as well. They had sent my goods to auction!!! They didn't have my email right or my phone number! But 2 payments behind and all my personal details and non refundable items that are so centimental have all been sold! When I rang AGAIN TONY WAS SOOOOO RUDE , even though they are in the wrong. Just a friendly heads up people...GO ELSEWHERE THERE ARE MUCH CHEAPER ,NICER, BETTER CUSTOMER SERVICE ELSEWHERE!
P S I WILL HELP YOU MOVE FREE IF IT MEANS KEEPING SOMEONE ELSE FREE FROM FEELING THE HEARTACHE AND ANGER AND LOSS IM FEELING FROM CHOOSING THIS PLACE!
P.S. only putting a star up so this gets seen!
P S I WILL HELP YOU MOVE FREE IF IT MEANS KEEPING SOMEONE ELSE FREE FROM FEELING THE HEARTACHE AND ANGER AND LOSS IM FEELING FROM CHOOSING THIS PLACE!
P.S. only putting a star up so this gets seen!
1625462748
Had a terrible experience. My payment was due five days and access denied so at the time.of making entry they ask me to.pay for the access and paid but Daniel hanged up my call without helping me and I got stuck there and still didn't get access. Later I call many times no one answer nobody called me and still waiting. Someone who has storage inside he gave me an access but from StoreLocal no one helped me out still I have no access as I have paid the amount.
1607546279
Worst people ever extort money from people snd hold you goods for ransom thieves
1577093673
Poor bookkeeping resulting in being locked out even though I have a monthly debit. My advice go to the opposition
1567288289
Do not leave your possessions here. Our storage unit was broken into and robbed. When we arrived to discover this, the unit was locked and the lock was still perfectly intact so it is unclear how our unit was broken into without the key..... The lock we purchased for our unit was sold to us by Storax. Upon request for security camera footage we were told the Storax security camera footage doesn't go back far enough to help us identify who broke into our unit.
1542316301
RIDICULOUS! THE HAVE REMOVED MY REVIEW FROM MONDAY 12/11/18! THEY ARE SO UNRELIABLE. I wish I could give them Negative 10! I have spoken to Dan and booked the unit for Sat 10/11/18. I confirmed with him the opening hours and he said 9 am to 4 pm. I was there 12:15 pm with a truck full, no one was there, contacted the after office phone no they have provided on the store window, called the number over 10 times, with 3 different phone numbers and left voice messages. No one picked up or returned the call. ONLY TODAY, AFTER 5 DAYS THEY ONLY CALLED AND SAID YOU CALLED US! and he said I never said that! I asked ok if you did not say that, why not answering the after office phone? he said yea! do not know! SO UNRELIABLE.
1502693884
1499610236
I bought port robe boxes for $19.00 but same boxes and same brand got it for $16.50 from epping self storage,when i told them they didn't believe me,you better call them and ask and stop charging extra for no reasons.
1734998242
I had an outstanding experience with STORE LOCAL , ELLENBROOK and I can’t recommend them enough! From start to finish, their customer service was top-notch. The staff was friendly, SPECIALLY THANKS TO DENNY very professional, and incredibly helpful in guiding me through the process. The facility itself is clean, secure, and easily accessible, with 24/7 surveillance and excellent lighting that made me feel confident leaving my items there.
What really sets them apart, though, is the level of convenience they provide. The online booking system was seamless, and I was able to reserve my unit quickly without any hassle. Pricing was transparent with no hidden fees, which I really appreciated. Plus, the units are well-maintained
appreciated and come in various sizes to suit every need, whether you’re storing a few boxes or an entire household’s worth of belongings.
Overall, STORE LOCAL ELLENBROOK exceeded all of my expectations. I’ve used several storage companies in the past, but none have matched the quality and service I experienced here. If you’re looking for a reliable, affordable, and professional storage solution, this is the place .
What really sets them apart, though, is the level of convenience they provide. The online booking system was seamless, and I was able to reserve my unit quickly without any hassle. Pricing was transparent with no hidden fees, which I really appreciated. Plus, the units are well-maintained
appreciated and come in various sizes to suit every need, whether you’re storing a few boxes or an entire household’s worth of belongings.
Overall, STORE LOCAL ELLENBROOK exceeded all of my expectations. I’ve used several storage companies in the past, but none have matched the quality and service I experienced here. If you’re looking for a reliable, affordable, and professional storage solution, this is the place .
1688009121
Nice and easy process. Great customer service.
1655258763
Never used a storage facility before, but storelocal was easy to deal with nothing was a hassle will do it again.
1640296825
Great facilities. Always helpful and prompt with any questions asked. I would recommend and use again in the future.
1638758197
Tony was so helpful on the phone. He went above and beyond to organise safe secure storage for us 😊
1629859995
Nice clean and very secure,only down fall was that I only needed unit for 2 weeks no prorated available so had to pay for 1 full month,this made for expensive storage.
1578372506
Friendly and helpful staff 🤗 a wide variety of units to choose from , clean and secure premises 👍
highly recommend 🌟
A great location in Ellenbrook 🤗
highly recommend 🌟
A great location in Ellenbrook 🤗
1573731734
Super clean, organised storage facility. Kind and friendly staff who are ready to accommodate . Highly recommend!
1543478594
Clean and tidy only visting.
1643937393
Facility was well secured and felt safe. Only issue is when other unit users leave the lift on the next level causing an extra trip up and down stairs.
1747276503
They been very helpful to me
1731738773
Really good. I needed to organise storage urgently, and I was moving my stuff in within an hour or so of first calling. Much better than some of the other storage places I dealt with and a competitive price.
1716757859
We had our furniture stored at Store Local Epping for 15mths when it was supposed to be around 11mths. They kindly extended the duration without any hassle. Our stuff was well maintained and easy and secure access. Dealing with the staff was great and my needs were met effectively. I’d highly recommend them for anyone who needs to find storage place. Great job Store Local!!🙂
1705789422
Great place to store you goods !
Easy access 👍
Easy access 👍
1682023774
An easy and convenient location to get to with very good rates.
1677985714
Very good place to get in and out of with key pad entry,Ezy axis to your storage unit very clean
1675394963
Fantastic customer service, friendly and helpful would definitely recommend.
1666675414
Great service I had to close off a friends apt. At short notice I needed to relocate items for long term storage but couldn’t go out to the facility. The manager facilitated everything by phone and email including codes. I really didn’t have to physically do anything couldn’t recommend highly enough.
1666435432
Great service,lovely staff to deal with who were always helpful and friendly thx epping store local.👍
1666049578
My experience with StoreLocal was a very pleasant one ..
They’re professional attitude and ease with which things where done was great
Safe , secure storage area ...no fuss entry or exit ..clean surroundings ..
It was a great relief to have had my goods stored here ..
They’re professional attitude and ease with which things where done was great
Safe , secure storage area ...no fuss entry or exit ..clean surroundings ..
It was a great relief to have had my goods stored here ..
1746953944
Easy to use site and great security
1746605182
Just what we needed to store some stuff in an emergency, easy to navigate around units, would recomend
1742500628
Easy and professional..great service
1731648553
The service is very good and extremely efficient. Only had a small issue when I got to the gate and couldn’t get a signal on my phone
1730873239
I have just signed up with StoreLocal and the process has been very smooth and easy, with follow up phone calls from Malia, to check that everything was going smoothly.
Great to deal with so far.
Grant
Great to deal with so far.
Grant
1728036531
Very good customer service.
1727409063
Very much appreciated the help and support from Delai he has been amazing with everything and made me feel so welcomed and looked after and would be dealing with him in the future and really like the facility and staff around it and would very much recommend using facility and support from Delai
1727256128
Very happy helpful staff went above and beyond to help me thank you so much
1724293103
Very happy with the great service, flexibility and willingness to help when we weren’t quite sure what size storage shed we needed. Thanks Tanya for all your knowledge and support.
1720931488
Del was very helpful with all information explained clearly. Recommend Gympie Self Storage to anyone I know.
Peter Barrett
Peter Barrett
1751344823
very quick and easy process. good price too
1750314594
Easy to set up and use. Very happy with my decision to use store local Hackham.
1747307730
Storage facility was Easy to access, was very clean and secure. Very happy
1737779831
Great location, easy access
1737519394
Great prices
1730430450
Storelocal has simply the best customer service and assistance of any storage unit supplier I have ever dealt with. They have been extremely responsive and have accommodated my special needs and changes without complaint.
I highly recommend this company.
This review applies to the company in general, and, more particularly, the Hackham SA facility.
Keep up the excellent work!
Thank you!
I highly recommend this company.
This review applies to the company in general, and, more particularly, the Hackham SA facility.
Keep up the excellent work!
Thank you!
1725923836
Robin from Storage Boss Hackham was extremely helpful, which made the sign up process so easy. Would definitely use them again.
1723757269
Really easy to book. Great easy parking to unload. Lifts provided which is great. Very clean and tidy. Great security. Only down fall is no toilet, however Hungry Jack's is just up the road a bit.
1723714814
Easy Access with code. Friendly staff. Easy to set up app. Very happy with the app (invoices automatically billing etc)
1723708350
Really great price for my storage unit. Friendly staff, easy to access and use. Glad I switched facilities to this one!
1730445035
First time l used a storage and it was a great experience for me it has good security cameras and very clean.
1729214835
The process was nice and easy. Within 3min I got everything I needed to start using the storage. Highly recommend. The place itself is tidy and spacious
1721715518
I want to commend Del from customer support at Store Local Hallam for his exceptional service. After dealing with an issue for over three weeks, Del took ownership of the problem and resolved everything within 10 minutes. His prompt and effective assistance was truly impressive. Thank you, Del!
1721108162
Much appreciated speaking with Dell and the team for...up grading my storage without any hassle. Happy to stay for long term.
Very convenient to store all dj gear and tools.
Thanks
Praveen
Very convenient to store all dj gear and tools.
Thanks
Praveen
1702101070
So easy to deal with. Genuine prices as well. Great communication. Dave and Adam are great
1698821793
Good place to store your goods
1690283909
Well managed storage and david is very accommodating and ready to help.
Great for all your belongings and furniture good access of Belgrave Hallam Road
1687950582
Dave and his team are so friendly and helpful. Look no further just give them a call, you won't be disappointed. Very reasonable prices and great customer service.
1685536847
I cannot recommend these people and this business enough. So incredibly helpful and the prices are the best value. Stop thinking about anywhere else, these guy's are the best. Dave was amazing!
1749272486
Really clean site, easy to access, and you feel safe there. Great set up!
1745558042
Absolutely fantastic storage solutions! The team is always eager to assist and provide support whenever you need it. Without a doubt, the best storage experience I've ever had!
1743311992
Very good facility, secure, safe, modern, convenient and comfortable, great pricing too.
1739257649
Great seamless experience with a customer centred approach.Much thanks Del !
1737943940
Dal was very helpful - very efficient - thank you
1737506368
Del, customer support really helped me handle inspecting, booking, and checking this high security storage facility. Del’s a great asset to the team, and made the onboarding process very easy for me. Thank you!
1737087591
Thank you for your help Del! It was a great help. Thanks again Del.
1733979506
Simple setup, good support and a breeze to deal with. Would recommend 100%
1733638839
I wasn't looking forward to spending money on storage until I found out about this place very cheap,tidy and plenty of room. Easy online acess.Very happy.
1733377217
Customer service is great and Del really took the time to ensure I got what I needed out of the facility and helped resolve any concerns
1745133986
Danni the lady that helped me set everything up was fantastic and patient with someone that is not computer savvy and has big fingers.i can't thank her enough for her help. Everything else was and is great.
1744511804
The customer service is amazing. I was stressing and the lady was so calming. The sheda are clean and lit up. Easy to find. Instructions are clear and easy to follow. We love that are gears are safe and in a clean space. We recommend store local to everyone.
1743738198
I would highly recommend StoreLocal to others. The application process was very simple and the App is easy to navigate. The storage unit is secure and was very clean. The prices vary according to the size of the unit and depend on the length of time storage is required. The prices seem very reasonable in comparison to other storage facilities.
1743626113
Easy online booking with discounted pricing for first 2 months
1734674356
Store Local are excellent to deal with.
1732520248
So easy to operate the gate for entry and exit, the storage space is great. They went out of their way to help us with our needs at the cheapest price possible
1728282918
Best customer service I have ever received, as we all know the stress off moving I can tell you store local have excellent customer service team
1702170305
Great place for storage, business or personal, lots of different sized storage rooms. Great prices as well.
1688253552
To the staff and family of the Storelocal in Kawana, Professional and friendly, easy access to the premises at all times.
Thank you so much for having me utilise your facilities.
Kindest Regards
Glenn Lampkin
Thank you so much for having me utilise your facilities.
Kindest Regards
Glenn Lampkin
1681711082
Great prices, friendly staff. Very safe and secure
1748001179
A great storage experience with Manager Matt, will always recommend them!
1738909371
Great service
1738210060
Great service and secure storage.
1736823932
These guys are awesome. Really great service, modern facilities, everything digital. Complimentary water (and ice cream during office hours) too!!! Makes everything so easy. Huge hats off to them, they actually put some effort in
1730075797
Highly recommend storeLocal kembla Grange .
Friendly service with easy access location.
Friendly service with easy access location.
1729396790
The most stress free experience I have encountered when moving and having to store my belongings. Andrew from First Choice Removals organised the storage of my belongings with Store Local at Pimpama. I had 24hr access and it was easy to navigate throughout the complex. The staff were very helpful and accommodating throughout the time my belongings were stored. Thank you 🙏🏻
1729239073
We have been storing our documents for two years now and have nothing put positive comments to make. Great company to deal with.
1729224961
An effortless process, reasonable rates and very helpful staff members. Thank you for providing a great service in such a short period of time. The storage units are very clean and have amazing security system in place.
1729224890
Always very clean, several trolleys to help with moving items from car to storage & back. Excellent people to deal with.
1729222682
Excellent management, clean facility
1749263849
Brilliant, Brilliant, Brilliant.
What an easy way to setup, access the facility etc.
Facility is also Brilliant. So clean and fresh.
Love it. The support staff on the line in Fiji are phenomenal too. Everything was a breeze. Thanks again.
Hope to stay here for a long time.
Blessings
Duane
What an easy way to setup, access the facility etc.
Facility is also Brilliant. So clean and fresh.
Love it. The support staff on the line in Fiji are phenomenal too. Everything was a breeze. Thanks again.
Hope to stay here for a long time.
Blessings
Duane
1742400537
Very helpful customer support and well maintained facility. Highly recommend.
1733965364
Dani is one of the consultants you will speak to when booking a storage unit. I have never had such an encounter over the phone than with Dani. Dani was extremely helpful, problem resolving and courteous. When booking for a storage unit I endorse “Storage local” Mordialloc & make sure you speak to Dani. Thank you Dani for making my move less stressful than it already was ❤️
1733117672
Guy I have dealt with has been really helpful. So far so good 👌
1713512493
Great and easy to use facility. Very secure space with friendly staff. Trolleys right by the door and lift make it convenient.
1703628605
Good safe place to store most things & a clean toilet 😁
1694752845
5 🌟
1683170547
What a great storage facility. Nicole provides next level customer service, she is attentive and goes out of her way to , explain things clearly (even for newbies like us). The facility is clean, easy to get to and caters for just about anything you need to store. I cant recommend them enough.
1668383281
I would like to thank StoreLocalMordialloc for the professional friendly service.
Always courteous and happy to assist with all my needs. A very good storage facility and very affordable.
Thank you again for all your assistance, much appreciated.
Always courteous and happy to assist with all my needs. A very good storage facility and very affordable.
Thank you again for all your assistance, much appreciated.
1667862758
Nicole is a Gem. Cares about customers and keeps the building spotless
1751724898
Great service
1744606494
Fantastic service, best prices in town
1702694741
StoreLocal are brilliant and were a real life-saver for our storage needs when between houses. It was a fantastic experience -- very smooth with quick responses & clear communication. The Narre Warren facility was super-clean and felt very safe. It's an unmanned facility but there are staff there periodically to check on things and the staff, whether on site or on the phone, were helpful and gave advice readily. We'd definitely recommend StoreLocal — their whole approach was friendly, seamless and no-stress.
1682627214
Good clean storage facility with easy access and reasonable rates.
Staff are polite and great to deal with.
Would recommend long or short term.
Darren.
Staff are polite and great to deal with.
Would recommend long or short term.
Darren.
1668727031
I have been with the store now for 2 years or maybe more I have forgotten now. But David has been amazing for the years I've been there. They are extremely understanding and help me in so many ways that I can't express how thankful I am. You will always be looked after. I recommend it highly. Your stuff will be safe and secure with no worries.
Thankyou Kindly
Thankyou Kindly
1668390535
Thank you for allowing me to utilise your facilities. I would highly recommend your services for all things storage related.
1667288976
Dave and his team were always a pleasure to deal with and consistently provided great customer service from the day we first rented the storage unit, until eight years later when we (finally!) moved back to Melbourne (June '22). All our possessions were well cared for, and the use of the Store's van was a big help: super-convenient. We really appreciated the team's efficiency, reliability and friendly, welcoming manner. Highly recommended.
1664496237
Immaculate storage area,friendly staff available on site. Very secure. Would be happy to use anytime
1663718907
Easy to deal with. Great experience!
1662877618
Great secure storage - easy to access and clean. Dave & Dave were very friendly and helpful.
1750736489
Very reasonable pricing. Extremely clean and easy to access facility. Fantastic customer service with some really lovely, compassionate people on board. Definitely recommend 👌
1747799706
Great storage facility, reasonably priced, clean and convinient. Superb location for me as its 5 minutes from home. Office staff are prmpy and efficient with no fuss sign up. Love it.
1736993377
This is the second time I have used Store Local Newmarket. I highly recommend this facility for it's cleanliness and ease of access. I have spoken with the manager, Dell, on numerous occasions and have found him to be approachable, understanding kind and generous with his time.
1736472396
Malia the operated I dealt with was efficient and patient.It was a good experience.
1724753893
Dell was extremely helpful in quickly sorting a storage facility for us at Newmarket, Qld. He made it simple & we had access within less than 24 hours.
Many thanks Greg and Kate
Many thanks Greg and Kate
1724093679
Very Co-operative Staff, I would recommend to all my friends and family members. One of the best service I’ve ever seen. Keep up the great work. Thank you for your patience with me.
1723694927
StoreLocal Newmarket is a fantastic storage option. Well priced, supportive staff, clean facilities and well priced. Thoroughly recommended this storage option. A+
1723685975
Our community cricket club has been a customer of StoreLocal Newmarket since 2020. The site is always clean, very well-lit and the 24/7 customer support team are so polite and helpful whenever needed. We love the StoreLocal app which provides remote entry from the touch of a smartphone! Thank you!
1691025408
I can't speak highly enough of the staff (Shout out to Delai)
I am an old women who is about to embark on a new chapter of life.
I packed up my home and was unsure about how the storage situation worked. Don't have a lot of money and didn't like the idea of keeping my memborilia
In someone else's keeping.
Thanks to the store local team I have found the perfect spot.
I get anxious with unfamiliar processes and situations but the staff were soooo patient , understanding and professional with me that I am writing this review with sincere thanks.
Thank you all very much!
Viv.
I am an old women who is about to embark on a new chapter of life.
I packed up my home and was unsure about how the storage situation worked. Don't have a lot of money and didn't like the idea of keeping my memborilia
In someone else's keeping.
Thanks to the store local team I have found the perfect spot.
I get anxious with unfamiliar processes and situations but the staff were soooo patient , understanding and professional with me that I am writing this review with sincere thanks.
Thank you all very much!
Viv.
1690762544
Excellent clean and modern facilities. Great customer service. Good pricing.
1749696644
I was in an unusual situation with one of my units, but StoreLocal Noosa persisted with me to get through with a Great outcome.
Thanks Cheers Dave
Thanks Cheers Dave
1748833673
Phone sales person most helpful
1744943738
Great facility. Very easy move in. Everything was accessible via the app. Great start. Happy customer! Recommended.
1744867967
Self storage facility
1740617899
I’ve rented a couple of times now with store local, and I wouldn’t go anywhere else in Noosa. They have gone above and beyond to find me space and provide the best value service in the area. Great customer service provided by Del and he and the team are always available and helpful over the phone
1740609399
The service is great. Del helped me really well and prices are reasonable :)
1731626308
Such a simple process to organise! Seamless! Would highly recommend this storage facility
1730406428
Super easy sign & access... best value on the coast
1729920078
Easy to sign up and i was assisted smoothly within hours I was moving my gear into the storage unit. Thanks
1725976960
Harry & his team were amazing. I required last minute storage.The storage unit was the perfect size & very clean.
It's a one stop shop for all your storage needs. I can highly recommend Store Local @ Noosaville
It's a one stop shop for all your storage needs. I can highly recommend Store Local @ Noosaville
1749540342
Staff very helpful on the phone. Easy/speedy set up. Very easy access to site. 5 stars guys. Thanks.
1747183418
Initially I was unsatisfied with the level of service when I went to get into my storage shed. Since then, I have been given great customer service and the staff went above and beyond to ensure I was satisfied with the end result. Great when a large business takes notice of a customer's issues and addresses them fully. Thanks.
1740020643
Customer service is absolutely fantastic. Very helpful in a lot of ways. Recent experience was due to a post on social media. On site staff did a complete walk through and advised all tenants of outcome
1737769700
Del was a great help today when we had small hiccup. Super accommodating and helpful. Had us sorted out in less than 10 minutes. Thanks Del
1736379685
Service was amazing and clear instructions
1734853626
The call centre staff made it so easy to book it over the phone. I've had a great experience so far.
1734507822
Amazing Service from Del at Storelocal! Great Price, Highly recommend Storelocal!.
1696319777
Clean facility, various sized storage sheds with easy access 24hrs a day 👌
1680487393
Wonderful, helpful staff, couldn't ask for better.stotage sheds are great,all on ground level,with extra security on them.,great work girls,tell the boss I said you deserve a pay rise 🙂
1679015965
Belongings very safe, friendly staff, very helpful great prices
1746241768
Cheap & easy to book.
Very accommodating & fast acting.
Very accommodating & fast acting.
1744347261
Extremely easy booking process, easy to navigate inside the building, took a load of stress off needing to unload a bunch of my things during a messy living situation.
Pricing was far more reasonable than others offering the same service in the area.
Pricing was far more reasonable than others offering the same service in the area.
1733811201
Store local was extremely helpful, all my thanks to del!
1732333393
First Class customer service, good rates and very easy access!!!
1724653605
Half the price and much larger than the initial price I received. Great service from Del at Northcote store. Looking forward to doing business into the future
1721114625
Very helpful and available to assist when required.
1712903800
Dealing with Del was a breeze. His willingness to accommodate to our storage needs was first class. Even when we renewed for a few extra months we were offered a discount which was very appreciative. I highly recommend Store Local Northcote to anyone wishing to store furniture, household items and clothing!
1702669517
Excellent customer service and support! Del, the facility manager is a true professional. Del was thorough in explaining about the moving in process, was patient in helping me find a right unit that was suitable for my needs and made it super easy to sign up. Polite and courteous in his approach. Thank you Del! Highly recommended!
1697178601
The maintenance man Nick was awesome on time fixed the issue straight away polite professional and very good at his job didn't leave any mess and went above and beyond his call of duty even though it was after hours
1696301443
Was with Storelocal for years and years, and they were great. I stopped using them a few years ago, and recently went back. The new managers are lovely - just as lovely as the previous owners. Easy move in, monthly debit, secure facility with 24/7 access. I would recommend using Storelocal and will do so again when I next need the space.
1746412949
Plenty space. Very easy to set up every online.
1743393763
Really easy process, did it online. Access to the facilities were great! Very secure and happy with Store local overall. Would highly recommend.
1743392021
Easy to get in and out of.
1738729141
TOP OFF THE LINE!!! SERVICE💯!!!
1737763519
Excellent service DEL. Totally happy with service.
1737529214
Del is an awesome site manager. Has helped me so much!!!
1737509219
Thank you for all your help! From what app to download to walking me through how to use it! Thank you very much! Would highly recommend.
1736570893
Very easy to set up and have access to the storage facility within minutes of setting up your account. Easy and multiple access to the facility as well, and very secure.
1736462561
Del from StoreLocal customer support was a great help! He helped me gain access to my storage unit when I was having trouble. He explained to be how to access storage unit when out of range which was a great help and now I have easy access to my storage unit without any troubles! Del you deserve a pay rise and I thank you for all your help :)
1735968209
Rang these guys was able to see a unit within 10mins. Stayed on the phone through the entire process , downloaded the app, paid my fee and I used it straight away! That’s exactly how a business should be run!!! I was renting a unit x2.5 the price elsewhere moved into this place and then upgraded to a larger unit and it was still cheaper than other storage space. I moved my stuff in and I swear I could still have a party with the left over space! P.s the convenience of this place—awesome 👍
1751856434
Booking website is easy to use . The facility is clean and user friendly . The discount offer was a clincher !
1751855635
Good facilities, easy access.
1751854268
10/10 for helpfull staff member. Most helpful to be shown a choice of suitable
Storage holds. And help with locking door system. Great to park under cover when
Unloading. Thank you. Sally
Storage holds. And help with locking door system. Great to park under cover when
Unloading. Thank you. Sally
1750054520
Brilliant facilities, friendly, helpful and easy solution for our storage needs. Thanks.
1748738349
Very clean unit, very impressed.
Staff are easy to deal with and the unit is very accessible with fresh air flowing through the whole building.
Staff are easy to deal with and the unit is very accessible with fresh air flowing through the whole building.
1748392326
These guys are fantastic. Easy to talk to, friendly and helpful staff. The unit was super clean and easy access. Prices are very reasonable. I would recommend them 100%
1747636952
Thank you Storelocal, this is the first time we have used this storage facility and we were so impressed. It was 100% clean, great facilities, very friendly staff.
100% recommend to store you belongings at StoreLocal.
Thank you
100% recommend to store you belongings at StoreLocal.
Thank you
1747449333
Immaculately clean and easy to get around / access.
1747021325
Excellent process and customer service from start to finish. Highly recommend! Easy move in, great accessibility and friendly service.
1747002231
The staff are super helpful. The facility is state of the art security and undercover for unloading. Location is great. We have a permanent rental there and recommend.
1747121975
Easy to access and trouble free when I used for the first time, friendly and cooperative staff when booking a unit.
Pete W
Pete W
1746954457
We are delighted with the level of security, cleanliness and friendly service provided at Store it Safe, highly recommend this facility
1744894857
There's not much to say about a self storage facility, you put your stuff in a room and lock it, which StoreLocal does well.
BUT, the reason I'm even bothering writing this review, is because their support team has been a solid 10/10 every time I've needed to call them.
- I called with a billing question, the guy I spoke to was super friendly, solved my problem, and even gave me some tips on some upcoming deals.
- I called because I got locked inside the gates, because I didn't realise they shut off after 9pm. The call was answered within 2 rings, the lady knew my name (I assume the system told her, but still a nice touch), and she had the gate open in<30 seconds.
- Some crackheads got into the facility, and cut the locks on a few units. Ours was one of them sadly, but, they called us the next morning, explained what happened (they tailgated someone inside), explained that they saw on the CCTV and called police (who caught them), and gave us a significant discount on that months bill. Nothing of ours was stolen (or I would have asked for at least a few months free), we just needed to replace the lock, but I think this was handled really well.
BUT, the reason I'm even bothering writing this review, is because their support team has been a solid 10/10 every time I've needed to call them.
- I called with a billing question, the guy I spoke to was super friendly, solved my problem, and even gave me some tips on some upcoming deals.
- I called because I got locked inside the gates, because I didn't realise they shut off after 9pm. The call was answered within 2 rings, the lady knew my name (I assume the system told her, but still a nice touch), and she had the gate open in<30 seconds.
- Some crackheads got into the facility, and cut the locks on a few units. Ours was one of them sadly, but, they called us the next morning, explained what happened (they tailgated someone inside), explained that they saw on the CCTV and called police (who caught them), and gave us a significant discount on that months bill. Nothing of ours was stolen (or I would have asked for at least a few months free), we just needed to replace the lock, but I think this was handled really well.
1743899692
I'm very happy with service
1733639960
Great communication. Well managed, clean and accessible facility. We rented an upstairs unit
(3mx3m) during house relocation. Easy access with the large lift and trolleys provided. Competitively priced, and location more easily accessible than some others in Pakenham. Thanks, highly recommend Storelocal.
Mike Niere.
(3mx3m) during house relocation. Easy access with the large lift and trolleys provided. Competitively priced, and location more easily accessible than some others in Pakenham. Thanks, highly recommend Storelocal.
Mike Niere.
1729001405
Easy access big units i ask that i needed mare then 2 car garage and i got it these units will do what we need to help us move to pakenham thankyou very much
1724660309
Thanks Del you made moving into officer so easy. Recomend your service any time.
1710151247
Great facility! Clean, good service and the process of choosing the right storage area is made very easy by the sizing lights in reception. Highly recommend.
1699683572
State Of The Art Facility, Highly Recommended For Your Storage Needs
1698706804
Started using this facility when I needed to downsize and happier with my decision.
The online pricing made it easy to make a decision and being able to get an email with the agreement, access codes and digital codes to access my unit, made it so simple.
thanks team.
The online pricing made it easy to make a decision and being able to get an email with the agreement, access codes and digital codes to access my unit, made it so simple.
thanks team.
1747555213
Very organised, easy to use, clean and well maintained
1744174762
I have yet to see storage unit yet? But so far prices and process of booking online has been SOOOO EASY !! Even better WE LOVING THE
DISCOUNTS :)
DISCOUNTS :)
1742794658
Wasn't going to be a good review but thankfully Del helped me out and fixed everything up for me. He was extremely helpful .
1740706111
Very good and helpful.
1738298419
Del was super helpful and assisted with my enquires perfectly, with an excellent outcome for my storage needs for my Mum. Thanks so much, glad I found StoreLocal and made the call today!
1737949941
Great pricing, very friendly and helpful staff
1737512565
Fantastic service del was awesome
1735449408
Clean and tidy. Staff very helpful. The app is great for access instead of a code you forget or lose
1732833657
I want to thank Del for his awesome sales skillset. He knew his product very well & was able to recommend the space I needed from my description. He made sign up so easy - totally understood I was stressed & was calming, reassuring, respectful and HELPFUL. I’ve rarely had such a professional yet kind sales experience. I got off the phone relieved & feeling safe for the first time in days.
1726638205
It was great.
1751490331
Very clean, great value facility
1751423812
Dave the manager was fantastic and very helpful
1749679116
Thomas was very informative as well as showing us around the brand new storage area.
1749609605
All good thanks, nice and clean storage space and good price.
1749255920
Good customer service well priced
1749093721
The team member was fantastic very helpful.
The place was very clean and tidy, we are very happy with the unit we have.
So well done to David who booked us in his a good team leader. This is little Tillie 🙏
The place was very clean and tidy, we are very happy with the unit we have.
So well done to David who booked us in his a good team leader. This is little Tillie 🙏
1749007247
Their helpline helped me solve an initial issue with my booking. Once there the onsite guy David couldn’t be more helpful. Great facility and solid support. Strongly recommend.
1748327006
Nice and easy set up, great prices, new facility, very friendly staff.
1748070965
The manager David was very professional and easy to deal with.
I very happy with the unit and pricing.
I very happy with the unit and pricing.
1747535765
Quality service,well priced at the moment
1750374455
I initially had problems using the App to access the Port Kennedy facility, but I found the admin staff (only a phone call away) to be exceptional with their patience when dealing with my queries. I am extremely happy with the storage unit that has been assigned to me, and the freedom to access it whenever I want to.
1745889304
24/7 remote access. Looks to be secure facility with cameras, login access only. Move in was fantastic. They have a lot of flatbed moving trolleys that made relocating everything very easy. Customer support are available 24/7 as well. Entry door not working during the move in, which caused the using of twice the amount of fuel being used and twice the distance requiring to be covered. Had a 20ft shipping container delivered accross the road near the front entrance. Apart from that, very happy with the facility and services so far. (Real customer name withheld for security reasons)
1744371735
Very easy quick convenient location price well when newly built prices will eventually be at correct quote as the facility fills up totally understand business it's served me well when I needed it at the time cheers an thanks again
1744085161
Very good service, clean and tidy.
The only thing is, there needs to be a staircase for those that do not enjoy using the lift.
I did locate the staircase, but it seemed to be a fire escape, and I found myself outside, trapped.
The only thing is, there needs to be a staircase for those that do not enjoy using the lift.
I did locate the staircase, but it seemed to be a fire escape, and I found myself outside, trapped.
1735565728
Site is unmanned but with the app it’s so easy to use, support contact was friendly and the site has cutting edge features. Very happy 😊
1735436408
Excellent clean facilities, easy access, very well priced & helpful staff
1734320812
Great easy storage, good prices, good custom service, great new state of the art storage facility.
1734179160
Pretty sweet dealings so far, ol’mate opened all the doors remotely from Fiji (call centre)…so i could have a wee browse around & choose a unit that suited my requirements…was quite impressed in all honesty!
Excellent first customer promo & fairly good price once promo expires.
Love the app & entry/exit simplicity.
Security looks top notch with cameras in every nook & cranny!
Anyways…highly recommend Store Local! 😎🤙🏽
Excellent first customer promo & fairly good price once promo expires.
Love the app & entry/exit simplicity.
Security looks top notch with cameras in every nook & cranny!
Anyways…highly recommend Store Local! 😎🤙🏽
1731301403
Storelocal contacted me promptly after a small problem I had with first time access..They were very accommodating and professional and understanding thank you
1731296404
It was great staff very helpful
1729991648
Awesome new facility, simple to access via the app. very good security with CCTV cameras throughout the building.
1728789724
Simplicity of access. New, fresh facility.
1726466839
Delai from your customer support team was very efficent in getting a unit sorted for me, 10/10 service
1726191496
I rang and Alina picked up the phone, they had no small units as the place was brand new, Alina rang head office and helped me get a small unit available! 10/10 service and im happy to be the first customer :)
1749444271
Good clean building, trollies for moving your goods into storage, easy online booking. I had trouble getting to my unit. The app is ok but instructions aren't clear. Your gate key number has to be input with a * then number, then #. Took me over an hour on first visit to find that out. And to get in hall 1 or hallways press the warehouse open button not the n/w or s/w buttons. I feel that a large sign around hall doors would be good with the correct instructions. There were many confused people trying different things. Other than that I am happy with my choice to use them for my storage.
1747716769
Good clean, secure facilities, easy access 24/7, competitive rates, but extremely poor customer service, when trying to get help with access issues, information or advice..
1745538276
Every time I try to get into the complex I have to ring them as my entry button on my phone doesn't connect
1746602079
This place is an absolute joke! First the entry door ia broken for weeks on end forcing us to use the exit door to reverse in and out with truck and other traffic. Now the entry door is fixed and the exit door is out of order! The app constantly glitches and says out of range even when you are parked directly in front of the doors. For nearly $700 a month its not good enough! You try to call and sit on hold forever!
1745909613
My mother is paying for a unit and can’t access it as the app is not registering her id tried to go into office can’t get in, called multiple times on the phone no one picks up despite saying there’s always someone to help 24/7 and she’s already paying if someone doesn’t get back to us soon we’ll take it to the accc not on she’s been paying since last Monday!
1744710964
I am a customer of Storelocal at Port Kennedy as I am sure Caitlin is....I too am appalled at the way I am being treated...I have had enough...my account was due 30 March & was paid 30 March infact I paid in advance until the end of June...it took the accounts department over a week to credit the money to my account but only part of what I paid and I was locked out of my unit...I was eventually after several emails & then a phone call advised that the accounts dept had missed my payment their error not mine but no apologies...and once again after checking my account & several more emails because the extra money paid wasn't showing on my account no explanations given just kept being told it was there but when I checked it wasn't....then finally 11 days later on the 10th April the money arrived in my account 11 days after I paid it....I still cannot get into my unit because I can't get remote access and no other way of getting in because the door will not be repaired for another month..the site is not secure as people were lining up at the exit door last week waiting for people to exit the facility and they then drove or walked straight in...absolute disgrace....I am moving my belongings from the facility at the end of the month and have asked for a refund for the May & June payment but Storelocal wont give my funds paid in advance back now until I have proof of vacating the unit at the end of April...and they advise it will take upto 14 days to get the refund???
DO NOT USE THIS FACILITY
they maybe cheaper but there is a reason for that...
I am locked out having to call each time in get access & they are holding my excess funds for no reason and to be honest looking at the antics the other night with how people are entering the site it's not safe there and it is dirty...never again...
Storelocal don't respond saying I am not in your system or a customer because I bloody well am....just give me back the money paid in advance and clean up your act....disgraceful heavy handed bullying of customers who have done nothing wrong..
DO NOT USE THIS FACILITY
they maybe cheaper but there is a reason for that...
I am locked out having to call each time in get access & they are holding my excess funds for no reason and to be honest looking at the antics the other night with how people are entering the site it's not safe there and it is dirty...never again...
Storelocal don't respond saying I am not in your system or a customer because I bloody well am....just give me back the money paid in advance and clean up your act....disgraceful heavy handed bullying of customers who have done nothing wrong..
1744554129
Absolutely appalling, homeless people are sharing the exits and stair way soors taking the thin metal clip off of units and living in the unit. Two days I’ve called store local nothing is being done about this. Would never use store local again they don’t take the safety of personal belongings seriously! Paying customers being treated like a joke as security don’t even come out when called don’t trust this company to keep your belongings safety stored?
1749281400
The two boys who helped me move my house in a very stressful time I want to say thank you. They were honestly just so kind and quick. They went above and beyond to do their job to the best of their ability for me. Their boss also is just a gem. I think I caused him a headache with the change of locations but he was extremely accommodating and reassuring. I wouldn’t recommend any other company. These boys are great at what they do.
1741039177
Thank you so much for a great service. Thank you for your professional very helpful and friendly service. My storage place was perfect in size just what I needed for the time I needed it. The whole place is clean and easy to use. Thank you again I really appreciate it love you guys 🫶🏼
1736915588
The whole process if signing up with storeLocal was amazing.. Dani was very helpful and guided me through the whole way. A1 customer service
1736812272
Very easy access through the website and excellent customer service provided by staff- Mari, i am very much impressed and fully satisfied.
1750732745
overall a good experience once I rang the office and got an access code for the keypad, I think it would be a great idea to incljude your access code in the Contract Confirmation email.
1750992315
Yes I am very happy with the storage shed I got everything I wanted into it thank you very much for your help and hospitality it's much appreciated
1745462647
Great service and good prices for people in need.
1729196585
Your services are top notch and run smoothly even though they are done via remote control. Good job 👍🏾
1667441462
Fantastic facility. Unit was clean and premises were always clean and tidy. Security was great with cameras and gate code access.
1667204459
Great place an very secure
1665916749
The best regional city to live in friendly people I intend going back late 2023
1618016166
I this is the first time I’ve ever rented a storage unit and the office staff made everything so easy and understandable not to mention affordable. After a very long week of dealing with moving this made everything a little bit easier. Thank you so much. I am very happy with the service.
1610668140
Ladies in the office are Excellent to deal with:) good value facility.
1568884125
Friendly and helpful
1568862418
I have been really happy with the quality of service provided. The entire team have always been happy and helpful. I would highly recommend to anyone looking to store items, both long or short term.
1750478086
Service has been great. Nice and Neat facility. Reasonable priced units. Downsizing to a smaller unit was made easy. Best of all for me was the Convenient Goget Van that is available. App makes payments a breeze. Only downer wud be access not 24/7 and no power supplied to my unit (due to plan chosen by me lolz) however place has extremely good lighting and it's indoors!
1749263784
I recommend, easy to deal, simple straight forward.
1747785882
Great customer service, nice set-up, good value and no lock contract
1745012222
The team, Michael & Matt could not do enough for us, fantastic service and nothing was too much trouble. Highly recommend this storage site.
1742355359
Excellent service, competitive rates and a secure location. Havent had an issue to date and will be storing with Storelocal for.many years to come.
1737874588
Great service & friendly staff. They go out of their way to assist with my storage container.
1734029361
I have stored at this site since they were storax! The upgrades and growth of this business is heavily due to Michael as he is an attentive manager and a fair operator. BEST PRICES FOR STORAGE IN THE AREA. they are willing to negotiate for long term storage and the new manager Mathew is a nice guy who is always willing to help out where needed. I really appreciate the service. THANK YOU :)
1732687185
Amazing Outstanding Customer Service .... Matt made it so much easier for me ... He had me organised within 10 mins and his positive attitude and eagerness to help should be commended .... I would not hesitate to recommend Store Local Sunshine ... Thanks again Matt
1728710532
Very friendly staff and excellent service. They made the entire experience smooth and enjoyable. Highly recommend!
1724675016
From start to finish this was a fantastic experience. The facilities are immaculate, the staff are exceptional. I have no complaints whatsoever. The price was very reasonable, access was simple and convenient. Whether by phone, email or in person I felt looked after and respected. I highly recommend StoreLocal Sunshine to anyone.
1740611497
I was very impressed by the consultant l spoke to this morning about storage of my goods. Was pleasant and polite and gave me all the information l needed promptly and in a professional manner.
1730084429
Thank you David, such woundfull customer service. You know all the products and made it so easy to store.
1728020120
Great local service from the first phone call with Malia to Craig the facilitator of the moving in, we are in the caravan storage site, very secure and clean and handy being so local. Rates are fair for what’s being provided and we needed it urgently so very grateful there was room - thanks guys
1720528288
I had some problems with my Visa card booking on line and paying for storing my caravan for 1 month. A phone call and the staff at Tweed Heads sorted this problem out very quickly and I appreciated their help. Many Thanks.
1716438368
I have had several sheds over the past 3 years at the Tweed Heads facility. Always found the process easy and staff very friendly and helpful.
1710639763
Easy storage for locals
1704455592
Good, clean storage garage with reasonable prices.
1682668533
Easy to work out over the phone and the first month free. Cheers again for your help I needed storage for some of my trade tools work out great for me. Re Greg
1680128777
Craig at StoreLocal goes above and beyond to be helpful to us whenever we need our caravan. His customer service and interpersonal skills are first class and we feel safe and secure leaving our van in his care.
1671490954
Very well run place. Good secure parking for boats
1736983472
I have been in this place since 2015.
1723531623
This is a superb service in Wyoming and it’s worked so well for me. I took 2 units and I didn’t jam them for easy access price was great service excellent and no complaints here I will use them again for sure !! Brilliant and always there at the end of the phone and so helpful.. thanks storelocal
1719290075
Ivat was amazing help, lovely lady and amazing customer service
1718933025
I have been on leave from work with an ongoing medical concern.
I contacted Store Local Wyoming and spoke with Aisake to explain my situation.
He was very understanding and supportive of my circumstances , and helped with an arrangement for my account.
Highly recommended and grateful to have felt supported in such a difficult time.
I contacted Store Local Wyoming and spoke with Aisake to explain my situation.
He was very understanding and supportive of my circumstances , and helped with an arrangement for my account.
Highly recommended and grateful to have felt supported in such a difficult time.
1682308912
Simple
1673772310
Very happy with their storage services. Flexible, easy options and the staff are incredibly friendly and make the process as smooth as possible.
1665463848
Eagle Self Storage were absolutely amazing to deal with. They were friendly and helpful. I had my stuff in storage for several months and even leaving the unit they made the process easy great job guys Narelle
1659345817
They have been very friendly and gone out of their way to help us move large things. We have had our things in storage there for 3.25 years and non of it was damp or mouldy even with the large amount of rain that we have had in the last year.
I would recommend them.
I would recommend them.
1658277937
Thank you for helping me in the past month, really friendly and nice people, competitive price, wish you all the best with your storage business, will recommend you to my friends in central coast area!
1637408711
Couldn’t be any happier with your storage options and service. Would recommend you to anyone who needs to store their belongings at a great price and great service. Also recommending a removalist when we moved into our new place. Thanks team
