Extremely DISAPPOINTED with the service of this business. It is business like this that operate from extortion and greed that will ruin a community.- they still owe me money promised and agreed upon for services never used and no longer required. I was even asked to fill out thier BANK TRANSFER FORM - which they then took thier sweet time to process- all ploys to drag the process out! I give less than 1 star!!! - maybe look at your internal communication before blaming your customers for your poor service.
Store local were great during sign up and provide an unreal facility (with a few issues). My door lift mechanism was broken the entire time during my almost 3 month rental and I made numerous calls to have it fixed and was promised it would be fixed each time. I was unable to open and secure my almost 4m high door without using a pole. Also I couldn’t turn my lights on in daylight hours meaning any work you are doing in the shed is in partial darkness.
Just wanted to share my pleasure in dealing with Store Local Bendigo.Support staff were great in any queries I had and the transformation of the facility looks fantastic, not to mention the facility looks spotless. I will indeed praise Store Local to all my friends and new customers wanting to store at the site.Keep up the excellent work.
UPDATE: post business response. Since giving notice, exiting the site and reciving a confirmation email from store local of our notice and exit. We have been sent a email saying we owe $450 in outstanding payments and late fees. After once again forwarding all relevent emails and recipts we have had no email response. So I dont agree with the business response below. And we are still continuing to have poor contact with store local epsom.ORIGNAL PODT : After renting our 3x6m storage unit for over 2 years with no issues, new owners brought it.We received a email from them in July saying they where increasing the cost of our unit from $200 to $340 a month, and the September payment would be the first increased payment.I actually thought it was a error and my husband emailed them back to question the increase. They stated that that was the standard price for a 3x6 storage unit. I researched other storage units and found that this wasn't the case.My husband contact them in person on the phone and asked how much notice we need to give ( 1 week) and confirmed the increase didnt start untill September payment, we have this in writing from the business twice.We decided to move to another 3x6 unit for 220 a month.We payed our normal monthly direct payment to Store Local for the month of August which paid us up to 23rd of September where we would have been out of the unit.Early September before we where out of the unit or given notice, we received a email from Store Local saying we where behind $140 in payments and that if we didn't pay in 24 hours or they would lock us out of the unit and charge admin frees. We realised they where trying to charge us the increase payment for the august month.Craig emailed them back with their email stating the price didn't increase unitll September payment (due on the 23rd of September), proof of payment for the august month and our customer number.We then received no response from them for 24 hours. They then responded with, " not correct " you own $140, plus now more admin costs and you are locked out of the shed. At this point we hadn't even given notice.Craig emailed both their email again and also proof of payment, which is when they stated that they where incorrect and would unlock our shed. That they did receive our august payment on time and that because of the email they had realised we didn't own them for the increase in august.We gave our 1 weeks notice and moved out. But I have to say the 140 a month price increase was bad enough and not inline with pricing at other storage units, but the service was horrific. I think they may use a call center but either way, the way they run there business leaves a lot to be desired. Disappointing for the epsom area.
Thank you Joel & Claire for an amazing experience.I was living in Geraldton n needed things moved from Bunbury to StoreLocal. From start to finish the whole process was stress free. Joel recommended a Removalist, they were extremely professional they kept me updated through the whole move. Joel & Claire are amazing to deal with, they are both beautiful people. I cannot recommend StoreLocal enough.Thanks Jane
Can’t fault our experience with Storelocal. We rented out a unit for 2 years and had exceptional customer service with both our entry and exit. Thanks for making our moving/building experience much easier!
Amazing service!. Joel and Claire went above and beyond my expectations and for that I really appreciate them for it. Would highly recommend using them to others and will again use them in the future. They both deserve a raise
Claire and Joel run a great storage facility. They were very helpful from the start, explaining how the storage facility operates and doing their best to find the storage unit that best fit our needs. I would not hesitate to use them again. Thank you.
I had the most Terrible experience with storelocal BusseltonI was guided into the wrong storage unit by them after i questioned them on the phone about storage unit numbering.was guided into unit 121 instead of 21, after 2 months they removed all my belongings and discarded all of it $15000 worth of my belongings.Was told it was a terrible mistake so sorry but nothing they could do about that. A month later i found 2 of my Valued Guitars in a pawn shop and had to go and pay $2400 to get them back.Which only added to the trauma of losing all my valued music gear which i had been collecting over 20 years...There is no critical system in place whatsoever to protect the customer to ensure their belongings are safe, nothing in place to cross reference unit locations or numbering..supplied to the customer or in the complex. First message i got was unit 1021, then couldnt find it guided into 121 then messaged if i was still in unit 21 mass confusion by this point,confirmed i was still in there then only to find out they had discarded all my belongings.This is a very poorly managed business and god only knows how many people have been affected like i have due to their lack of due diligence. I would HIGHLY RECOMMEND NOT TO USE THIS BUSINESS For your storage needs ever..
I’d like to say a huge thank you personally to Jo for her outstanding customer service! She was extremely helpful and accommodating! All communications I had with Store local Busselton were friendly and professional. The units are clean, tidy and secure. We’re very happy with the service we received over the past 8 months. Thanks guys 🙏
Jo and her team are great to deal with, and make our job easy . Your units are always clean and have great access for our truck . I would always recommend storing all your valuable and personnal possesions here , thanks Store Local :)
I recently used Store Local and was trapped within their facility for approximately 7 hours straight behind their security gates until the early hours of the morning, the security code allowed me access in however it wouldn't let me out, I called every phone number they have listed on the building, in emails and that is listed online that i could find with no answer from anyone, security cameras obviously are not monitored or they would have seen how distressed i was trying to get their attention for such a long period of time.I had to call the local Police station to attend who then tried calling Store Local and also failed to get hold of anyone, the Police then had to contact the local Fire Station to break me out of the facility with their equipment, this lengthy ordeal was extremely stressful and cost me the time I had allocated to clean the home i was moving from, i am now currently going through court proceedings due to this issue.I have reached out to Store Local several times since the incident and I've still not received a single call or email in back from them ....months later, still no call.
We have been renting in Ellenbrook for many years. When Store Local took over management, the costs increased steadily to the point where it was cheaper for us to find larger premises with another Storage Company. There was never anyone on site and communication was always difficult. Storage units at the front that face the road, this is where ours was, was always dirty. Leaves, dust and dirt was a constant problem in the storage unit.
I CANNOT GIVE THIS A WORSE REVIEW! do not use these storage units. Staff have NEVER been helpful from the start. It was like I was a burden going in to rent a unit. The person behind the counter was rude,abrupt, lacklustre and unprofessional. I was 2 payments behind and I rang them left a message-which no on returned. I left my number on the machine as well. They had sent my goods to auction!!! They didn't have my email right or my phone number! But 2 payments behind and all my personal details and non refundable items that are so centimental have all been sold! When I rang AGAIN TONY WAS SOOOOO RUDE , even though they are in the wrong. Just a friendly heads up people...GO ELSEWHERE THERE ARE MUCH CHEAPER ,NICER, BETTER CUSTOMER SERVICE ELSEWHERE!P S I WILL HELP YOU MOVE FREE IF IT MEANS KEEPING SOMEONE ELSE FREE FROM FEELING THE HEARTACHE AND ANGER AND LOSS IM FEELING FROM CHOOSING THIS PLACE!P.S. only putting a star up so this gets seen!
I have a storage unit at the Epping facility. On Saturday I went to put some stuff in when I realized there was a different padlock on our door to the usual one. I tried my combination number like always and didn’t work. I double-checked the storage number incase I made a mistake but I didn’t make a mistake. I was in the right storage number. I tried again the combination and nothing. I called Store Local several times and no answer. I then had a number from one of the managers. After several attempts, he finally answered and I explained to him what happened. He called one of the guys from the Thomastown facility who came to let me in. His name was Liam. I told Liam that this was not the lock we had all along and he denied it over and over. My mother even told him it wasn’t the same lock. I said to him how is it then that the combination number is not working. He didn’t reply. The next day I went again and put a 2nd padlock. I took a pic and then saw a contracted staff member by the name of Peter. I told him what happened the day before and he said Liam had changed the lock and was going to auction off all our items in our storage😡😡😡 He blatantly lied to my face telling me it was the same lock all along. I was furious to find out not only did he lie about the lock but he was going to auction off all our furniture and other goods. I called back the manager Tony and told him what happened and said I’ll be taking legal action if this happens again and if any of our items are missing by the time we move our goods out. Be careful guys! I would never recommend Store Local to anyone! And the fact that nobody answers the number on the weekend is bad!
Great service I had to close off a friends apt. At short notice I needed to relocate items for long term storage but couldn’t go out to the facility. The manager facilitated everything by phone and email including codes. I really didn’t have to physically do anything couldn’t recommend highly enough.
My experience with StoreLocal was a very pleasant one ..They’re professional attitude and ease with which things where done was greatSafe , secure storage area ...no fuss entry or exit ..clean surroundings ..It was a great relief to have had my goods stored here ..
Thank you to the guys at Store Local Epping, Victoria. Their service was excellent and the units are very clean. We rented a storage unit for a few months and really appreciated the friendly and helpful people there. I highly recommend them. G. Lever
Easy signup and a good, secure space. Protected from the elements and easy to access - enough room to navigate a removal truck through as well.Great price overall.Keypad site access is very convenient, no extra cards or keys to manage.I'd use them again to store my stuff.
Can't recommend Gympie store local highly enough. Initially booked two units however everything for my Dad fit into one and cancelling the second unit was no problem. All of the staff have gone above and beyond even to the point of locking our padlock when it was accidentally left unlocked. If required I would happily use this facility again.
I had a storage unit for approximately 12mths in gympie.I had moved away and you guys were absolutely great to deal with on helping me out.Very highly recommend 👌.A very big thank you to Mandy in reception 😁Cheers Darren
The staff at StoreLocal Gympie are outstanding.My late father had a storage unit with them andthe empathy and compassion they showed me, during such an emotional and stressful time , brought me to tears . They arranged access for me to collect my Dad’s belongings, even after the unit had fallen into arrears .Thank you again Mandy and Debbie, your kindness won’t ever be forgotten.
Store Local Gympie are the most amazing group of people. They have gone above and beyond in helping me secure a space to store donations for the 2022 flood victims until the houses are cleaned out and ready to recieve the donations. I highly recommend them 💖
I used to rate storage boss 5 stars, but since they got bought out by storeLocal they have no onsite workers to discuss your storage needs (including purchase of storage equipment like mattress protectors etc) and then not even 3 months after taking over the company (and 5 months after signing up) StoreLocal bump up the price an extra $18 a month.They did not send an invoice my first month after StoreLocal took over and I had to ask for it.
We've had a storage unit for the better half of a year now and our belongings have remained dry even through and epic storm that ripped through the area and did loads of damage. The staff are friendly and the units are affordable. 💜
My experience with Store Local Hallam was really good. Dave was extremely professional and very helpful at every step of the process. Accurate information was provided in terms of what to expect with storage and Dave made sure he was available to answer any queries early on, even after hours at times. The storage facility itself was very secure and clean. All my furniture and items were spotless even 10 months later with absolutely no dust/damage from moisture.Overall, a very seamless and smooth experience with this store from day 1. I would highly recommend this store to anybody looking at storage options in the area.Thanks, Dave, for all your assistance through all the months that I was with the store.
Very modern facilities that have very good control systems, lighting and ventilation for an optimal environment on all floors. The Hendra location is always very clean. The manager David Vonk takes pride in keeping the place in top condition and provides friendly and great service, with a smile too.
Absolutely Fantastic facility. David was amazing, went above and beyond to help me out, on both sign up and moving in. Couldn’t have been easier. Thank you for all your help during a very stressful move!
StoreLocal Hendra is like no other storage facility we have used. The facility itself is second to none with meeting spaces, all app driven technologies, generous sizing, state of the art, extremely clean and safe. The staff are always extremely helpful and friendly. It’s a great place to be
If I could, I would give this place a zero rating.I strongly advise against using this location for drop-off of Parcel Point packages.Here are three issues that I encountered:1. The location refuses at point blank to accept label-less Parcel Point returns, which makes me wonder why they even offer Parcel Point services in the first place.2. Even items with labels took more than two weeks to be scanned, which is extremely slow and frustrating.3. When I called to inquire about my package, the staff asked for my storage locker number and appeared to be unaware of their role as a Parcel Point.Overall, I had an extremely negative experience at this location and would not recommend it to anyone.
I used StoreLocal before moving to GC and liked their service. Recently, my friend is leaving for a year or two, so I recommended it. Cool, as I thought, they are great. The service here is consistent with the one in Brisbane, clean, tidy, efficient and modern (≧∀≦)
10/10 for the team here at Store Local. Jim & Donna are more than helpful and accommodating. Nothing is too much trouble and they go out of their way to ensure all your needs are fulfilled. I have and will continue to recommend them to anyone requiring storage.
We have been using store local for years now even after we moved out of the area due to the great experience we have had with them. From the communication aspect to the easy access of the storage units, everything has been easy with store local. We really appreciate the friendly staff too.
In order to prepare our home for sale, we had to store our entire household goods. There was a considerable volume, considering we had a 5 bedroom home. For a storage of this size, the Jindalee facility only had a shipping container available and we were somewhat sceptical of the suitability of this option. We have just returned our items to our home and can confirm that everything is in perfect condition. There is no sign of mould, insect or other contamination. The recent floods (1st quarter 2022) caused no issues. Rob has been extremely helpful and we felt quite safe with the security of the Jindalee store. The charges were very reasonable. If we ever need to store our goods again, we will not hesitate to store them at Store Local Jindalee. We can unreservedly recommend them to anyone requiring reasonably priced secure storage.Chris
Clean, professional storage facility operated with a great personal touch and with management always being willing to go the extra mile to help. Access has never been a problem and flexibility with regards my varying needs over the six plus years of my usage has always been supported and encouraged. Flooding, security, rodents and insect issues have never arisen and I actualy regret not having the need to continue using their facility as they have been consistently a pleasure to deal with.
To the staff and family of the Storelocal in Kawana, Professional and friendly, easy access to the premises at all times.Thank you so much for having me utilise your facilities.Kindest RegardsGlenn Lampkin
I have used Storage One for some years and have now completed my rental....the facility is very new, squeaky clean, very secure and has 24 hour convenient access. The Manager and staff are happy friendly and helpful. The rates are very reasonable. I have no monetary or other relationship to anybody at this facility. I am providing the review because i really liked it would use it again and wish them well....
I had my furniture at Storage one for the past 9 months or so. The premises is very clean and the units easily accessed. Security cameras are everywhere so I was confident that my things were safe and secure. I am happy with everything about this place and especially Leon and his wife. They were so helpful and very understanding when I had a few changes to my exit date etc. Pricewise, for me they were the best value for money. I cannot recommend this place and owners highly enough.
WCG Security provides Storelocal with all their security needs from alarms to CCTV. We are proud to work alongside Matt, you will not find a more professional and reliable person to conduct business with and we would highly recommend Store Local Kembla Grange to anyone looking for storage needs.
What a great storage facility. Nicole provides next level customer service, she is attentive and goes out of her way to , explain things clearly (even for newbies like us). The facility is clean, easy to get to and caters for just about anything you need to store. I cant recommend them enough.
I would like to thank StoreLocalMordialloc for the professional friendly service.Always courteous and happy to assist with all my needs. A very good storage facility and very affordable.Thank you again for all your assistance, much appreciated.
This is one of the few storage facilities which I was pleased to discover was not only kept clean, but was very modern, secure and very easy to navigate our way around. Open 24 hrs, with live online access to my account via their website, allowed me to view all invoices, book a shed and and pay online easily. I highly recommend the Mordiallicc branch and thank their lovely staff for all their help!
My wife and I found Taxibox Mordialloc to be an excellent organisation to deal with. They were very professional and focussed on customer needs...and were continuously looking to improve their service offering and efficiency. Would not hesitate to use them again if needed.
The guys at the 275 Boundary road site are first rate . no issues ever safe sound and secure Storage and car service for what ever your needs. Thanks Guys. The best ever for reliable and on time support.
I have been with the store now for 2 years or maybe more I have forgotten now. But David has been amazing for the years I've been there. They are extremely understanding and help me in so many ways that I can't express how thankful I am. You will always be looked after. I recommend it highly. Your stuff will be safe and secure with no worries.Thankyou Kindly
Dave and his team were always a pleasure to deal with and consistently provided great customer service from the day we first rented the storage unit, until eight years later when we (finally!) moved back to Melbourne (June '22). All our possessions were well cared for, and the use of the Store's van was a big help: super-convenient. We really appreciated the team's efficiency, reliability and friendly, welcoming manner. Highly recommended.
We just purchased a storage unit. Dave helped us with picking a size and choosing extras, including a free move in van which he booked on the spot! He was efficient, knowledgeable and very kind. I know our belongings will be in good hands. The storage unit we were given looks brand new and the facilities look very secure with CCTV monitoring and various security mesaures in place. I would recommend 100%
I can't speak highly enough of the staff (Shout out to Delai)I am an old women who is about to embark on a new chapter of life.I packed up my home and was unsure about how the storage situation worked. Don't have a lot of money and didn't like the idea of keeping my memboriliaIn someone else's keeping.Thanks to the store local team I have found the perfect spot.I get anxious with unfamiliar processes and situations but the staff were soooo patient , understanding and professional with me that I am writing this review with sincere thanks.Thank you all very much!Viv.
The first thing when you walk in its clean and tidy that's a big relief first impressions last and so reasonably priced and the professional service over the phone was second to none I'm not tech and the lady was so considerate and understanding
Service and support were great during the time my things were stored. However, I was charged for an additional month when I emailed with a week's notice.I was provided a form to fill out for the refund after providing screenshots of the email they couldn't find, which I promptly filled in and sent back, but have not been provided a time frame on the refund as yet.
Excellent service really reasonable rates. Harry made the process so easy. Will absolutely recommend this business to everyone I know.Facilities are very clean and safe, with trolleys available to help the back pain
I have only visited the " store local Noosa" on line , but the information provided was great , it will help greatly when I look to store my belongings when I decide to move up to the area in the next few months .
Recommended by a friend who had superlative service from Harry - I can vouch for that too - very helpful in securing several storage units for me and helping with a complimentary trailer loan to move items around. Premises are neat and clean and well protected with security. Highly recommended.
What started out as a short term need for interim storage ended up being three years while trapped overseas due to Covid. Harry the manager at this store was brilliant. His communications and understanding of our situation was first class. The facility was clean, safe, secure and easily accessibly for retrieval of odd necessities by our local friends. A world class facility managed by a world class team during a challenging time. Thank you.
Highly recommend StoreLocal Noosa. Facilities are very well maintained, and the Business Manager (Harry) was so helpful when we were searching for a storage unit at short notice for our daughter. Harry, thank you for a first class customer experience !
I'm trying to get back to Qld so I can get my stuff out of there. Rates started at $260 then they jumped to $340 now they want $375. I can find cheaper storage in Gladstone. I'm over this mob !! BEWARE
I found the staff amazing, very friendly and helpful.Easy access, great location on the outskirts of Rockhampton.Facility is an older style storage arrangement however this is reflected in the price.They also give a discount for 6 months paid in advance which makes it an affordable option.
The team at StoreLocal have been amazing to deal with. They have gone above and beyond to help with everything I’ve asked of them- from needing more time in my original storage shed to facilitating a smaller storage shed while it was needed. The entire team have made every effort to be friendly and professional in every interaction and I can’t recommend them enough.
The staff were extremely accommodating! We only required a temp storage solution and they were able to offer us something the very day I put a request in. We also needed an extra day to remove our contents and they were happy to allow that without any additional fees. Great team to work with!
The maintenance man Nick was awesome on time fixed the issue straight away polite professional and very good at his job didn't leave any mess and went above and beyond his call of duty even though it was after hours
Was with Storelocal for years and years, and they were great. I stopped using them a few years ago, and recently went back. The new managers are lovely - just as lovely as the previous owners. Easy move in, monthly debit, secure facility with 24/7 access. I would recommend using Storelocal and will do so again when I next need the space.
Very annoying experience, shocking customer service. My partner has called them 5 or 6 times to organise a refund and every time he calls he gets a response of “we’ll look into it”. Wouldn’t recommend this place to anyone.I would love to see this resolved ASAP.
Extremely disappointing. They claimed that the rental was pro-rata and that I could be refunded for any unused time. Due to unforeseen circumstances I rented a spot for about a week and did not end up using it. Since then I have called and emailed 6-7 times requesting a refund and no such refund has been given. Customer service is incredibly difficult to get a hold of.
I chose this facility because it had great reviews and was close to my apartment… big mistake! The insurance was cancelled in less than a month of me being there, there is no one onsite as far as I can tell (the staff I spoke to were all in a different state), my code didn’t work (nor did anyone else’s as far as I could tell - most people had been using the temporary code for months), and only some of the cameras work on the screen in front of the office… I have just moved facilities and was absolutely shocked as to how much better and safer it is at my new storage place. It cost me to rehire a van, etc. but I do not regret it. Would not recommend StoreLocal!
The worst storage facility in Melbourne. Unprofessional customer service, ridiculous price hikes and now canceling the option to have my goods insured. I left my trust in this company before heading overseas and now can’t move to a different facility. WOULD NOT RECOMMEND.EDIT: they reached out after I left this review to say they’d be in touch. Two days later I got an email telling me they’d increased the price again. It’s gone from $100 a month to $170 a month in three years 👍
We are very happy with the several years of secure, clean and easily accessible storage we have had at this facility. It met our needs very well, and we would be happy to use it again should the need arise. Thank you!
From day one I only received the best support in moving from QLD to Vic, capacity of storage unit was given blindly as I was not sure at all what size I needed but with the help of Geoff it was a perfect size.Also I was able to find a remover though him as well.
We have been using StoreLocal Northcote for the last 4 years for our small business and we couldn't be happier. The facilities are clean and availability of access is perfect (24h access is not something we wanted).Geoff and his team are very accommodating and flexible and we have
We absolutely LOVE our storage facility at Store local Pacific Pines! It it within 2 minutes drive of our business facility at Newheath Drive. It is so to access with their automated systems and gates. Myself and my staff feel incredibly safe there at all times in comparison to our previous facility. StoreLocal is always clean and well maintained! Thee staff are so lovely and helpful and we love grabbing a coffee at reception on the way out :)
An immaculate, clean and safe place for storage. There is always plenty of options that will suit anybody's needs.They are always so warm, and inviting in the office and over the phone. They definitely deserve the 5 stars 🌟
After selling our home & needing to find somewhere to store our full house of belongings, I had begun searching around the Gold Coast for value for money storage units. I came across StoreLocal Pacific Pines & rang to enquire. On the first point of contact with staff on the phone, I already was made to feel like I had found what I was looking for. I arranged a viewing of the unit size I needed and was met with the friendliest staff, amazing clean, well appointed facilities & was completely satisfied to choose them to store my items. I would highly recommend anyone who is needing to have a clean, safe & fully accessible storage unit to choose StoreLocal.
Such an easy and affordable storage company. From start to finish it was a seamless process. The building is very new and clean, with different sized storage rooms to suit your needs. All staff were very friendly and extremely helpful. They really went out of their way to help me with my requests. I highly recommend Storelocal Gaven.
Moved house recently and used Storelocal to store our family belongings we had no room for. New facility, straightforward service and great value for the 27sqm unit. Best we found in the area, highly recommend.
Michelle and Janelle at Picton have been a pleasure to deal with. Their service is next level, very helpful and they went above and beyond to help us with coordinating our move into the storage unit. We are very grateful and have no hesitation in recommending Store Local Picton. Thank you Michelle and Janelle, amazing service.
Very friendly, affordable storage. Michelle was lovely, and ensured I had the best price. Facility is very well maintained and modern. Nothing but peace of mind, knowing my belongings are in a safe, secure and weather safe location. Couldn’t recommend more
Excellent service from the girls in charge, happy and obliging to offer any help required. Assisted the Dingo Sanctuary with storage when buildings were being rebuilt after bush-fire damage, many thanks Michelle and Janelle.
After my home being robbed, ransacked, bank accounts drained, car stolen cyber identity theft my bank froze my accounts and my lease was terminated whilst in hospital, my parents contacted a local reputable removalist and anything that was left of my possessions were held in good hands by Store Local Picton.For me Store local Picton were easy to communicate with, transparent, reliable and so very helpful being a 24 hour secure access point and affordable.I have just found a private rental and collected my belongings to move into a residence to call home once again after living on the streets for 6 months, thank you team Picton for giving me some peace of mind knowing that there are still good people In This world.Benham
Michelle and Janelle are the best. Picton StoreLocal wouldn’t survive without these two wonderful women. What ever is needed one quick phone call and they have it sorted. Weather I needed more storage or a box. Bang it’s done. Highly recommend Michelle and Janelle at Picton StoreLocal. Thank ladies. You make mine and my businesses needs easy.
Sharon and the team at Storage Express are fantastic to deal with, very helpful and friendly. They do their absolute best to accommodate your requirements. I have stored items there twice now and the facilities are clean, secure and there is easy access. Their prices are very reasonable and I wouldn’t go anyone else. I highly recommend them.
I this is the first time I’ve ever rented a storage unit and the office staff made everything so easy and understandable not to mention affordable. After a very long week of dealing with moving this made everything a little bit easier. Thank you so much. I am very happy with the service.
Exceptional service both with accommodating us with the move in as well as our exit after a long time of service; special thanks to Michael for making it all quick, simple and easy as .. btw, luv the new 0ffice block facilities 🙂
After searching on google for storage for someone else, I came across Store Local in Sunshine.After speaking with Michael I was surprised to hear, the unit on offer was twice as big and half the price of the current one I was using. I thought it was a gimmick to get me in the door and then slap me with additional costs, like the last place I was at.That was a few months ago. Not only do we have 2 large storage units for nearly the same price as the last one we had, we now, also have an office here. What also sets Store Local Sunshine apart from others, is how conveniently located they are to everything I need. Sunshine Plaza, for shopping, food etc, Bunnings, Harvey Norman even the train and buses are close by. Too many things to mention. Everything you need is in one spot, how can you not be impressed. Thank you Michael.
Just very recently moved out of a unit after no longer needing it, and all I can say is that as someone who has used this facility multiple times when it was under the previous ownership, I can see it has gone through a major upgrade in the most positive way.Great prices, easy to book both online and in-store, excellent security and very helpful and friendly staff.
I phoned Jason after our storage and moving plans from regional NSW had unexpectedly collapsed and we'd been struggling to find a solution for hours.He was so helpful, proactive and positive while he worked out the best way to solve our problems that he turned a desperate and stressful situation into something manageable.We cannot thank the guys at StoreLocal Sunshine enough.We highly recommend them.
Absolutely fantastic storage facility. Can't speak highly enough of Jason and Michael. Both are incredibly helpful, friendly and above all go out of their way to help. The storage facility is very easy to access, always clean and well lit up. If you need storage in the west, look no further👍! Thanks StoreLocal Sunshine🙌
I have been with storelocal Thomastown for over 5 years storing my goods for my business. I have always had great service and access to my storage unit without any issues. Management are always courteous and professional. Nothing is an issue they can't help to resolve. Peace of mind from my perspective with the security and faucilites offered. Very happy. Dennis
Fantastic service! The use of the provided moving truck makes the whole process of moving in and out so much easier. 100% happy customer, really recommend to anyone looking for well-run, easy to access storage units.
Great experience with StoreLocal Thomastown, customer service was on point, Sally and Liam were very sufficient and easy to work with, very informative and helpful.Would definitely recommend to anyone looking for easy and local storage.Bathroom facilities on site very clean and tidy.On top of all this you also get a free moving truck between 9-4pm.
Craig at StoreLocal goes above and beyond to be helpful to us whenever we need our caravan. His customer service and interpersonal skills are first class and we feel safe and secure leaving our van in his care.
I have used store local Tweed Heads a number of times and found the team there to be very helpful.The storage is easy and the towing service makes it very simple to drop off and pick up our van.I would highly recommend them
Thank you very much for the support. The best experience started from the front desk, where I arrived to ask for information and I got everything sorted out in a couple of minutes, with the perfect storage for my things. It was easy to move out too, exceptional communication. Thank you!!
Great facility. Good service by Craig parking and moving the Winnebago motorhome. Thank you to Eve and officestaff for the warm welcome and great service. Handling the paperwork was another matter.But I will certainly use this facility again. Dr. Glenn
Steve and staff went far above and beyond the call of duty in assisting me with availability and sign-up.The sheds are immaculate / Clean, easily accessible, rates and special deals are superb !I cannot recommend this professional service/business highly enough.Super friendly courteous experience and a real pleasure to do business with !Definitely a ten out of ten 👌
Great facility to store your furniture for a period of time.. My only issue really, is with their 43 number, which you would ASSUME goes through to the Central Coast and there would be an office on site if you needed staff assistance. This isn't actually the case, the call centre seems to be national & there don't seem to be any staff on site.. I found the 43 number somewhat misleading, but apart from that all good.
Eagle Self Storage were absolutely amazing to deal with. They were friendly and helpful. I had my stuff in storage for several months and even leaving the unit they made the process easy great job guys Narelle
They have been very friendly and gone out of their way to help us move large things. We have had our things in storage there for 3.25 years and non of it was damp or mouldy even with the large amount of rain that we have had in the last year.I would recommend them.
I recently used Eagles Self Storage for the third time. On every occasion they have been a pleasure to deal with. Great service focused on helping sort out your particular storage needs delivered by a friendly and effective team. What more could you ask for?
Eagles Storage is amazing! If my business hadn't have grown out of the space that I had, then I would never have left. Greg and Tony are great and no request is every too hard. They go above and beyond in every way. For over 3 years we had 2 storage spaces and within this time was able to utilise the meeting rooms for client meetings, the reception service for deliveries and collections and was even given lighting in our unit due to our team working late into the night. Couldn't recommend Eagles any higher!